[Resolved] Club Mahindra Holidays — payment not received | |||
Subject: refund of rs. 36, 830/- (Rupees thirty six thousand eight hundred thirty) with interest. Reference: member copy no. Apr/2018/25yrs/216292 & my letters dated[protected] and [protected] sent to your mumbai office and chennai office by speed post. With reference to above i would like to inform you that i had requested you to cancel my new membership application with immediate effect and refund the advance of rs. 36, 830/- (Rupees thirty six thousand eight hundred thirty) paid to you for the same. (Written application letters for cancellation reached your registered and corporate office with 10 days as mentioned in your terms and conditions). I had received two welcome phone calls from your department, i explained to them my reasons to cancel the new club mahindra membership. I was assured that the matter will be conveyed to the concerned department and my cancellation request will be processed soon. After that there was no reply from you in any way. On 10th august 2018, i again sent you letter through courier and speed post to both your corporate office and registered office requesting for refund.in next few days, i received the phone call from your department saying that the cancellation request has been processed and i will get the refund immediately after 90 days of joining date. The 90 days period has been over on 18th sept 2018. I have been trying to reach you by phone, but to my dismay and surprise, i am not able to reach you on any number/helpline of your organization of such a high repute! I request you to refund, without any delay, my advance payment of rs. 36, 830/- (Rupees thirty six thousand eight hundred thirty only) with interest @ 18%. Also requesting you to immediately return two post dated cheques drawn of bank of maharashtra, tararani chowk branch, kolhapur. You are requested to issue me d. D. Payable to sushil girdharlal keswani, kolhapur. Request you to refund the above amount without any further delay. Thanking you, Yours truly, (Sushil girdharlal keswani) [protected]@gmail.com Was this information helpful? | |||
Dec 7, 2018 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Nov 05, 2018 Club Mahindra Holidays Customer Care's response Hi Sushil, we regret the inconvenience caused to you. We have noted your details, please be assured that our team will get in touch with you soon.
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+91 44 3988 1000
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
Sushil Girdharlal Keswani
2113/C/2, Vijaylaxmi Apartments,
Nimbalkar Colony, Behind Rajesh Motors,
Kolhapur 416003.
Mob. [protected], [protected]
Email : [protected]@gmail.com
Club Mahindra ID: 2824532
To
Club Mahindra,
Mahindra Towers, 1st Floor, ‘A’ Wing, Dr. G. M. Bhosale Marg,
P.K. Kurne Chowk, Worli, Mumbai 40018.
Sir,
Subject: Refund of Rs. 36, 830/- (Rupees Thirty Six Thousand Eight Hundred Thirty) with Interest.
Reference: Member Copy No. APR/2018/25YRS/216292 & My letters dated[protected] and
[protected] sent to your Mumbai office and Chennai office by Speed post.
With reference to above I would like to inform you that I had requested you to cancel my new membership application with immediate effect and refund the advance of Rs. 36, 830/- (Rupees Thirty Six Thousand Eight Hundred Thirty) paid to you for the same. (Written application letters dtd.[protected] for cancellation reached your Registered and Corporate office with 10 days as mentioned in your terms and conditions).
I had received two welcome phone calls from your department, I explained to them to cancel the new Club Mahindra Membership and my reasons. I was assured that the matter will be conveyed to the concerned department and my cancellation request will be processed soon. After that there was no reply from you. On 10th August 2018, I again sent you letter through courier and Speed post to both your corporate office and registered office requesting for refund. In next few days, I received the phone call from your department saying that the cancellation request has been processed and I will get the refund immediately after 90 days of joining date. The 90 days period has been over long back, but amount has not been refunded yet, neither your organization of such a high repute has sent any reply / feedback / correspondence.
After quite a struggle I managed to get your Washi, Mumbai, office number[protected], where, I was told, my case is being processed. I am calling number since few days to enquire for the refund but not getting satisfactory reply.
I request you to refund, without any delay, my advance payment of Rs. 36, 830/- (Rupees Thirty Six Thousand Eight Hundred Thirty Only) with interest @ 18%. Also requesting you to immediately return two post dated cheques submitted to you of Bank of Maharashtra, Tararani Chowk Branch, Kolhapur.
You are requested to issue me D.D. payable to Sushil Girdharlal Keswani, Kolhapur.
Request you to refund the above amount without any further delay, else will be forced to take the matter legally.
Thanking you,
Yours Truly,
(Sushil Girdharlal Keswani)