[Resolved]  Air Conditioner — Not Working

even it is not switch on and it is not working
please make sure that it will be happen earlier days

Air Conditioner — ICE formation and sudden decrease of cooling

Dear Sir,
The AC machine installed in our shop has been profusely leaking with the formation of ice on the filters. Further, there is sudden decrease in the cooling. The AC cannot be used at all. Please direct the customer for the needful
My Address:
The Print Shop
Subba Rao Square
R. K. Hostel Road
Berhampur
Dt: Ganjam
Orissa,
Mobile: [protected]
Shop: [protected]

Air Conditioner — Loan No.: 4380CD00003242

Dear Sir

This is in reference to the Loan No.: 4380CD00003242 and the instalment was due on the dated 05-Aug-2009, I was maintaining the sufficient balance in my bank account on dated 24-Aug-2009 i got the call from your office that my cheque has been bounced due to insufficient funds in my bank account which is not true even then your executive had approached me for the payment and i had made the same. The receipt of the payment made and the copy of the passbook is enclosed for your reference. Please look into this and clarify the reason for the un-necessary harassment.

Waiting for your prompt reply.

Thanks - n - Regards

Pardeep Singh
Mob.:[protected]

Hello Sir,

I Ajeet Shishodia, i want to complain about my AC i.e its not working properly,
please solve the problem soon.
froe more details contact Mr. Ajeet shishodia - [protected]

Address - H -1 , Sector- Alpha - II, Greater noida, Gautam Buddh Nagar, Uttar Pradesh

Thankyou

To : Managing Director
Hitachi,

I hv launched complain no[protected] around 15 days back, it was attended after 5 days but even after reminder to yr rep. (when on job of repair) they forgot to fit two clamp & now same problem is persisting again i.e. not getting cool air after a week.

I have purchsed this ac a manth ago, can u please explain why it happens, & why yr. rep are not responsible ?

I am frustrated wt yr services, can u please arranage to take back your ac & refund my money or I will left wt no option to proceed for legal action after 2 days.

Prem Arora
prem.[protected]@jcb.com
[protected]

Air Conditioner — inaction even by samsung itself

This is in-continuation to my complaint dated 1.9.2010 regarding failure of authorised service centre in providing smooth service. Not only the service centre failed to give service but also caused a huge harassment by taking the A.C. repeatedly to their workshop and reporting a new problem each time. For rectifying these problems, demand of more money enhanced my trouble upto this extent. With lot of hopes, I submitted a complaint on [protected]@samsung.com, but no action by them, has confirmed me that I have choosen a wrong brand while purchasing an A.C. I have no hope and faith left in me that either Samsung or any its authorised service centre is capable to repair my A.C. I don't think, Samsung is anymore reliable brand now. Anyway, best of luck and great future ahead.

Thanks.


Warm regards



Mrs. Lata Sharma
RZ-A1/130/5, Vijay Enclave,
Palam Dabri Road,
New Delhi-110045.
#[protected]
#[protected]

Hellow sir/ Madam,

I have bought 02 nos. indoor split units of capacity 1.5 TR each. At the time of commissioning it was found that one no. PCB is not working i.e defective. I have called up the local dealer but he is not responding.

Kindly help me out to resolve the probleme

Regards,

Sudhir ingale
[protected]

Air Conditioner — not resumed free service instead of various call

due to non rusuming service in time by lg caused me loss of Rs. 2500.00 and still my various complaint no one come from lg to look into the matter.



--- On Fri, 27/5/11, madan singh <[protected]@yahoo.com> wrote:


From: madan singh <[protected]@yahoo.com>
Subject: Re: Fw: RE: Re:Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - [protected]
To: [protected]@lge.com
Date: Friday, 27 May, 2011, 3:49 PM

Dear all

Yesterday i call to your customer care no[protected] and speak with Mr. Sakeel. he assured me that our senior officer will call you tomorrow at 10.30 A.M. But still no call received from lg, i again make call on the above no. and requested that i want to talk to Mr. Sakeel and want to know exect status of my complaint but the customer care executive denied to connect me to Mr. Sakeel.

Now lg is liable to pay my all expenses which i incurred for filling and lodging complaint with lg.






Dear Madan,

Welcome to the https://www.consumercomplaints.in!

Please confirm your email by clicking here:
http://www.consumercomplaints.in/?confirm-email=e6db21c00467e5648f69ad711e3066c3

Your login email is: [protected]@yahoo.com

Best Regards,
https://www.consumercomplaints.in




--- On Fri, 27/5/11, madan singh <[protected]@yahoo.com> wrote:


From: madan singh <[protected]@yahoo.com>
Subject: Re: Fw: RE: Re:Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - [protected]
To: Dear 5923,

Welcome to the https://www.consumercomplaints.in!

Please confirm your email by clicking here:
http://www.consumercomplaints.in/?confirm-email=e6db21c00467e5648f69ad711e3066c3

Your login email is: [protected]@yahoo.com
Your password is: bhavya

Best Regards,
https://www.consumercomplaints.in
Date: Friday, 27 May, 2011, 2:46 PM

status??????????????????????????????????????????

--- On Fri, 27/5/11, madan singh <[protected]@yahoo.com> wrote:


From: madan singh <[protected]@yahoo.com>
Subject: Re: Fw: RE: Re:Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - [protected]
To: [protected]@lge.com
Date: Friday, 27 May, 2011, 2:42 PM

i never seen such a irresponsible company in my life.

--- On Thu, 26/5/11, madan singh <[protected]@yahoo.com> wrote:


From: madan singh <[protected]@yahoo.com>
Subject: Fw: RE: Re:Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - [protected]
To: [protected]@lge.com
Date: Thursday, 26 May, 2011, 4:35 PM

Status??????????????????????????????????????????????????????????????????????

--- On Thu, 26/5/11, madan singh <[protected]@yahoo.com> wrote:


From: madan singh <[protected]@yahoo.com>
Subject: RE: Re:Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - [protected]
To: "LG Service" <[protected]@lge.com>
Date: Thursday, 26 May, 2011, 3:45 PM

VERY VERY URGENT

Dear Madhuri,
regret to inform you that inspite of my various mails/telecommunications no one come from lg to resolve the problem after 15 days.

could you explain me reason of delay by return mail. is it a way of dealing with customers.

Now i have no option to approach to consumer form against lg. this is for your kind information and records.

rgds

madan singh
H.No. 44-45, B -Block, Gali No. 3, Indraprasha Colony, Part II
Near Radha Krishna Mandir
Burari
Delhi-110084 ( India )
Cell No. [protected]


--- On Wed, 11/5/11, LG Service <[protected]@lge.com> wrote:


From: LG Service <[protected]@lge.com>
Subject: RE: Re:Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - [protected]
To: "madan singh" <[protected]@yahoo.com>
Date: Wednesday, 11 May, 2011, 1:34 PM

Dear Customer,



We have forwarded your issue to concerned Area Service Manager so that an immediate step can be taken in this regard.



Please don't hesitate to contact our Area Service Manger Mr. Anuj Gupta on his mobile number [protected].



Thanking you and reassuring you of our best services always.



Thanks & Regards

Madhuri Vishwas

Customer Service Dept.

LGEIL- Head Office

Greater Noida(UP)



From: madan singh [mailto:[protected]@yahoo.com]
Sent: Wednesday, May 11, 2011 11:51 AM
To: serviceindia/LOCAL EMPLOYEE/LGEIL I-TEAM([protected]@lge.com)
Subject: RE: Re:Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - [protected]



status??????????????????????????????????????????????????

--- On Tue, 10/5/11, LG Service <[protected]@lge.com> wrote:


From: LG Service <[protected]@lge.com>
Subject: RE: Re:Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - [protected]
To: "madan singh" <[protected]@yahoo.com>
Date: Tuesday, 10 May, 2011, 3:13 PM



Dear Customer,



We are sorry to learn about your dissatisfaction



We have forwarded your issue to concerned Customer Relationship officer so that an immediate step can be taken in this regard.



Please don't hesitate to contact our Customer Relationship officer Ms. Shobha Pandey her mobile number [protected].



Thanking you and reassuring you of our best services always.



Thanks & Regards

Madhuri Vishwas

Customer Service Dept.

LGEIL- Head Office

Greater Noida(UP)



From: madan singh [mailto:[protected]@yahoo.com]
Sent: Tuesday, May 10, 2011 1:04 PM
To: serviceindia/LOCAL EMPLOYEE/LGEIL I-TEAM([protected]@lge.com)
Subject: RE: Re:Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - [protected]



VERY VERY URGENT



Chairman office attn to Mr. B. Vijay kumar ( C.M.D.)

--- On Tue, 10/5/11, madan singh <[protected]@yahoo.com> wrote:


From: madan singh <[protected]@yahoo.com>
Subject: RE: Re:Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - [protected]
To: "LG Service" <[protected]@lge.com>
Date: Tuesday, 10 May, 2011, 12:48 PM

VERY VERY URGENT



Dear Mr. Ganesh,



Today two employee of lg ( 1) Mr. Monty Tyagi (2) Mr. Manish visited to my home and demanded Rs. 331.00 as service charges. as i had already explained in my complaint that two free service of my lg air conditioner are still pending. every time when we complaint for service they asked us to pay charges. On phone Mr. Mohit Rathi ( Superviser ) confirmed that no service will be executed without money. I have taken in writing from the both of employees.



I had very bad experience with lg and their customer support deptt. Please give me in writing why lg denying to provide free service as committed on papers or at the time of buying of air conditioner by return mail.



I again requested to lg to resume my 2 free services as soon as possible, otherwise we have no option to file complaint in consumer court.



Any loss and damage caused due to lg negligence, lg would be responsible for that.





Best regards



Madan singh

[protected]



c.c to Mr. B. Vijay Kumar ( Chairman cum Managing Director )

Mr. P. Balasubramanian ( Director ) Through fax






--- On Tue, 10/5/11, LG Service <[protected]@lge.com> wrote:


From: LG Service <[protected]@lge.com>
Subject: RE: Re:Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - [protected]
To: "madan singh" <[protected]@yahoo.com>
Date: Tuesday, 10 May, 2011, 9:57 AM

Dear Customer,



We acknowledge your concern & forward it to our branch office in order to take an immediate step in this regards.



To help us serve you better, please provide us your valuable feedback, on our service ID [protected]@lge.com.



Thanking you and reassuring you of our best services always.





Regards

Ganesh

LG Corporate Office

Greater Noida-UP

cid:image003.[protected]@01CBCF85.CC51E430



From: madan singh [mailto:[protected]@yahoo.com]
Sent: Monday, May 09, 2011 4:50 PM
To: [protected]@lgindia.com
Subject: Re:Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - [protected]



VERY VERY URGENT

--- On Mon, 9/5/11, madan singh <[protected]@yahoo.com> wrote:


From: madan singh <[protected]@yahoo.com>
Subject: Re:Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - [protected]
To: [protected]@lgindia.com
Date: Monday, 9 May, 2011, 4:24 PM

Dear sir,



Inspite of my various remainders to lg regarding the IInd and 3rd free service of my lg air condationer still i following this matter from last one year. no one come from lg and every time the concerned person saying we are sending the engineers to your home but till today no one come from your origanisation.



if any mishapping/incident happened lg would be responsible for that.



i once again request to lg to execute my ramaining free services as soon as possible.



your immediate action would be highly appreciated.



Best regards



Madan singh

H.No. 44-45, B- Block, Street No. 3.

Indraprashta colony, Part II

Burari, Delhi 110084

Cell No. [protected]



--- On Wed, 30/6/10, [protected]@lgindia.com <[protected]@lgindia.com> wrote:


From: [protected]@lgindia.com <[protected]@lgindia.com>
Subject: Re: Complain Registration from www.LGINDIA.com - [protected]
To: [protected]@yahoo.com
Date: Wednesday, 30 June, 2010, 12:46 PM


Dear Customer,


Thanks for sharing your concern with us.

We have forwarded your issue to the concerned branch office so that an immediate step can be taken in this regard.

To help us serve you better ,please provide us your valuable feedback, on our service ID [protected]@lgindia.com.

Thanking you and reassuring you of our best services always.


Thanks & Regards
Harshit Pathak
Customer Service Dept.
LGEIL- Head Office
Greater Noida (UP)





Complaint No


[protected]

Name


madan singh

Email id


[protected]@yahoo.com

Address 1


H. No. 43-44, B- Block, Gali No.3, Indraprasha colony, Part -II , Burari, Delhi-110084

Address 2


H. No.44-45, B- Block, Street No. 3, I.P Colony, Part -II, Burari, Delhi-110084

Address 3


same as above

Landmark


Near Shiv mandir, shanti niketan public school

State


Delhi

City


New Delhi

Pin Code


110084

Std Code


84

Phone No


[protected]

Mobile Number


[protected]

Product


Room AC

Subcategory


Window AC

Appointment Date


28/06/2010

Type of query


Service Issues

Remarks


I called to your esteed organisation for service of my air conditioner, on your call centre no.[protected]. a person come and denied to for service as bill of our airconditioner were lost, i show him a police ncr but he refund to service the airconditioner and asked us to pay for them. for your kind information this is first service of our lg ac. now i personally request to you to send the person and get in serviced free of cost because this is the first service and in your terms and conditon three services is free for customer, otherwise i have no option to file suit/complaint against you in consumer form/court. this is the iind remainder to you.







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