[Resolved]  Aircel — network coverage

I have used aircel for the past 10 years, recently in our area the network was not functiong. Within the house it is not functioning, but I came out the house it was working.

Well this must be a temporary low network Phase and soon you will get good coverage both in and out of your house, after all 10 years is a long time, you must be knowing more than me.you could also call in the customer care and let them know of the problem….

Have you checked with the customer care about the problem. I am sure they will give you a solution for your problem instantly

i want to know about the aircel net work coverge in kerala at neriyamangalam, becouse of i want take simcard

MY NAME IS SOUMEN BASU..I OWE A AIRCEL NO - [protected]
FACING PROBLEM IN INDOOR NETWORK COVERAGE WHILE MAKING CALLS
NETWORK FLUCTUATION OCCURS FREQUENTLY THROUGHOUT THE DAY PRESENTLY TOWER SHOWING 1TO 2 SIGNAL BARS . CALLS GETTING DISCONNECTED .
ITS MY HUMBLE REQUEST TO TAKE DEEP CONCERN REGARDING THIS MATTER AND RESOLVE AS SOON AS POSSIBLE ..

Dear Customer,

We regret the inconvenience caused. This is to inform you that your concern listed 17th May 2011 has been noted and escalated. We shall get back to you on the same at the earliest.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

There is so much problem of network from 10pm to 9am.

Dear Customer,

We regret the inconvenience caused.However, request you to kindly share your 10-digit Aircel Number and its registered details.

Regards
Aircel Customer Service Team

What Happened to Aircel: Recharges are not working [Top Up Available]

Nowadays Aircel is not like before. At the starting of this month (November 2012), Aircel stopped their all Internet (2G/3G) recharges like at 7,14,48,97 through easy recharge. But coupons are working even now… After 2 week, all easy Top Ups are also closed. But online recharges are available except internet offer on their site: https://epayment.aircel.com/online-recharge/ or www.aircel.com .
In this link, if you try to recharge for pocket internet, then you will get a message like this: ‘The recharge denominations are currently not available for the selected category. Please select another category to recharge’.

Availability of Top Up (Only for RS 50, 100 and 500) :

In India many states like Madhya Pradesh, Gujarat, Haryana, Punjab, Rajastan, Kerala, Karnataka, etc are suffering this problem.

Many people called to customer care to know the reasons of this problem.
They said many reason in different calls like these:

Ø This is a temporary issue, this will solve soon.
Ø We are finding the reason of this issue.
Ø Aircel is maintaining existing offers and preparing new offers.
Ø When someone said about PORT to another network (Lean more here), then they replied: Aircel will come back with better offers than now, and then you will suffer if you change to another network now, take care.

But common people and mobile shop owners are saying like these:

Ø One Aircel postpaid customer told: Aircel customer care called him and said "Tamil Nadu will take the control over Kerala circle, and all will okay within some days".
Ø Aircel will close or stop their service soon due to their loss.
Ø We don’t know / we have no idea about this issue.
Ø Network problems and will fix soon.
Ø Another network will buy the Aircel.
Ø Another circle will take control over on these issued circles.
Ø Aircel is discussing with other company for selling Aircel.
Ø Please PORT (change to another network) as fast before closing Aircel completely.
Ø In next month (December 2012), a final decision will come by Aircel.

and therefore due to various problem of aircel was ignore before. Now onward i wont cause this has crossed its limits. past 5 no network coverage at all. I am sick of you aircel. this is been very disappointing

Am Aircel Customer in last 10 year but last one year onwards This Network VEry very bad. the customer care excutives not give proper response so one month before i give portal request to change my network into Airtel but the stupit aircel company not accept my request so pls pls don"t choose the aircel network it"s totally waste...

my aircel no [protected] i gave complaint but not responding what i do know

I applied for the new micro simcard instead of the old simcard.After getting the new microsim and install my mobile.But network coverage didn't get my number.My number is [protected].last three days i was trying to the aircel customer care officers through my realtive number regarding this issue but they did not respond properly.If not get a proper solution i am going to surrender my number.

Sience 2009 year there are very low coverage of aircel network, many time i complained against it but no result, althougt the network is away only 2 km from our locality, i want to inform higher authority about it, pls contact my number [protected] (airtel) .

My no is [protected], there is absolutely no network or network on roaming for places well within city, 99% of the time the phone is on roaming for no reason, pathetic network coverage for city like Mumbai. Very rarely i get proper 3G network (i.e 10 min out of 24hrs).

If you have doubts i can send across screen shot at 3 different location.

Hi mrunmayee shrungarkar,

Thank you for reaching us at Social Care.
We have forwarded your complaint/query/request to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Hello mrunmayee shrungarkar,

We hope that our team got in touch with you and shared all the requisite information.

Regards
Aircel Social Care Team

My experience is good with aircel and its provide little extra compare with other operators.

not getting network in my room
fedup!!!

hi i am lokesh from nedumangad trivandrum district i am getting signal problems basically i am a fan of aircel because of good plans & pack i don't want loose aircel so i am requesting aircel people please try to improve network .please do the the needful.

Thanks & Regards,
lokesh

Hi lokeshkeerti,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Aircel No.:
Signal Bars:
Alternate No.:
Specific location (address required for specific location):
Indoor / Outdoor/ Basement
Duration since facing issue:

Warm Regards,
Aircel Social Care Team