Airtel — no service

 
65 Reviews
Bangalore, Karnataka, India
 ashwin_ozone
The airtel complaint number: 45863562
The Broadband and phone[protected] both are not working which has cause serious loss to business as we have provided this number to all our customers.
Airtel has not given a call back to us and even after talking to customer care they will take another 4 hours .
Even if there is a resolution of complaint i want aitrtel to compensate our business by makign next 3 months of broadband and landline free .
This may act as a deterrent or may not as they may still not care of monthly billing of Rs 1500 .
hoping customers do have justice
ashwin
[protected]@gmail.com
[protected]

Complaint comments  64 Comments     Updated: Share0Tweet0

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Comments

AIRTEL tamil nadu india — about hello tunes and amount automatically vanishing

jus now i searched a song and sent msg to the displayed no.but i didnt got any reply msg about hello tune, also im having b/w set , ive been deducted for using airtel live. eventhough i had informed many times...

airtel is cheating money in different ways
I am unable to make or receive calls on my airtel mobile for the last few days in Bangalore. I have enough currency and validity. Many of my friends in Bangalore have similar complaints and in fact have switched to other service providers.
Please do the needful.
thank you
Ganesh

AirTel — Not get proper service from Airtel

I am suffering not having proper service of network from Airtel since last few years.
I compline several times but thay are not really work on it.
What should i do now?

AIRTEL POST PAID CONNECTION; GPRS VS AIRTELLIVE — OVERCHARGING OF BILL

MY MOBILE NUMBER IS [protected]. FROM LAST MONTH I HAVE BEEN USING INTERNET ON MOBILE. I ENQUIRED THE PROCEDURE FOR USING INTERNET AND CUSTOMER CARE EXECUTIVES MISINFORMED THAT AIRTEL LIVE WAS FREE. THEN SUDDENLY SMS OF RS. 7200/-LIABILITY CAME. AIRTEL DOES NOT INFORM CUSTOMERS TO USE GPRS FROM DAY ONE. I HAVE BEEN OVERCHARGED AND BILLED FOR RS. 9500/- WHEREAS GPRS WOULD HAVE COSTED RS.499/- I HAVE SENT SEVERAL MESSAGES ON 121airtelindia. SEVERAL CUSTOMER CARE EXECUTIVES HAVE RECORDED MY COMPLAINT. I AM WAITING FOR REDRESSAL.

Airtel mobile connection — OVERBILLING; GPRS VS AIRTEL LIVE

THIS IS REGARDING MY AIRTEL MOBILE CONNECTION [protected]. I HAVE REPEATEDLY INFORMED AIRTEL REGARDING OVERBILLING ON ACCOUNT OF AIRTELLIVE WHICH RESULTED DUE TO LACK OF INFORMATION/ASSISTANCE. I WAS NOT INFORMED IN TIME THAT FOR USING INTERNET ONE SHOULD OPT FOR GPRS. IT WAS MISINFORMED THAT AIRTELLIVE IS FREE SERVICES AND SUBSEQUENTLY VERY HIGH CHARGE WAS IMPOSED ON INTERNET SURFING. I AM SETTLING OVERCHARGED BILL OF RS.9600/-UNDER PROTEST. MY COMPLAINT SHOULD BE REDRESSED BY AIRTEL ON PRIORITY. I AM GENERAL MANAGER IN AIRPORTS AUTHORITY OF INDIA. FOR DEALING WITH SENIOR OFFICERS AIRTEL SHOULD DEPUTE MATURED CUSTOMER CARE OFFICERS. EVERYTHING SHOULD NOT BE LEFT AT THE LEVEL OF JUNIOR CUSTOMER CARE EXECUTIVES. S.S.SANDHU

Airtel Services — getting no service

i have deposeted my documents twice, bnut again they are asking for documents, and my services have been blocked, and i didnt recive any call from customer care asa they were doing this, so now im planning to go to consummer court as you guys make fool of customers.
I have spent over 30 days, 200 calls, multiple emails and tried to escalate my problems but have got no resolution. My complaint is :
- Network connectivity (nop signal in my house)
- Overbilling (billed for blackberry inspite of disconnecting the service.
- Incorrect billing (Billed for downloads I have never done)
- Service denial (GPRS disconnected and then I am now charged for GPRS)

I have registered multiple complaints with airtel, visited their office, sent email etc but have got no help.

I have many mails and taped conversations.
Regards
Abhay
[protected]

bharti telecom services airtel maharashtra — change of name of a mobile number

i had taken a number [protected] of airtel maharashtra and i live in ulhasnagar now the company policy has been changed no it cannot be transfered why i dont knew but this not the way how the company treats the customer it means every day the rule will change and customer has to face it please get back to me as u get this complaint i am having 6 complaints abt airtel maharashtra please see to it or i[censored] want go through it then be in touch with me mine alt contact number is [protected] [protected] manoj

AirTel — No SERVICE On my phone

Dear Sir,
I ma suffering problem in my cell as we are unable receive any call on my phone no [protected] as this is very difficult situation as no body is here to solve this prob on 121 and 198 i called thrice on thse no but the staff there is not serious for the customers.they are simply making the clients fool. please do something .
i had taken a number [protected] of airtel maharashtra and i live in pune. I have problem with text based message service ...I donno how it got activated but when i requested the customer care people they have no clue whats happening(they directed me in different ways - no idea worked out).My doubt is that some hackers must have intruded in to their territory...and i am paying for that???????

AirTel — No network even after 3 years of continuous complaining

My mobile number is [protected].I have this service of Airtel activated since 3 years.Ever since i activated it, i came to know that i have zero network at my billing address.I have since then being complaining about this right from the start where i was given false promises & assurances that the network problem at my place will be solved.It has been 3 years now that nothing has been done.Whenever i call or write to them about this i have been getting stupid & idiotic answers that they are taking stringent steps to improve network all over Mumbai.When i asked that i was not concerned what they are doing to Mumbai, I was only concerned what they were doing to solve the problem at my place.There were still these type of answers from them & they again & again promised that the concerned department will call to me very soon & that they will survey my area.The concerned department never calls up at the first place, though i had got a call from them 2-3 times, no action at all was taken at all.They have even gone to an extent of calling me once, asking about my problem, I explained to them everything but they wrote falsely in their report that they had called me up & they had solved the network issue at my place, causing me to re-open the complaint right from the start.The nodal officer whereas the other superior officers do not even have the courtesy to reply to my emails or even call me once.Whenever they do reply once, i always get the answer that my complaint is in process & will be solved.This has been going since all 3 years.I even requested them to at least install a network booster at my place if they were not capable to solve my complaint, but their reply comes never mentioning about the network booster, needless to say i recieve the same idiotic & stupid answers again.Now since such a long time has passed, i cannot even discontinue this service due to my business reasons.Please somebody help me out of this, i will be thankful to that person forever throughout my life.
airtel hello tunes are being closed and not actovated after 5 days of doing it
and no AIRTEL LIVE is working
AIRTEL is TOO BAD
SIR THERE IS NO SERVICE IN YOUR AREA AT THIS POINT OF TIME. SOME WHERE IN MID AIR THE SIGNAL OF AIRTEL VANISHED . NEITHER THEIR CUSTOMER CARE IS CONTACTABLE. MY NO IS [protected]. FOR ORISSA CIRCLE AT CUTTACK.

AirTel — delay in internet connection

I have applied for the broadband connection from this company and have lost Rs. 500 and they never came back to connect.
I have spoken to the call center exec. they always say that the guy will come tomorrow but he never comes.
Please do the needful...
This is cheating ????
deer sir my sim card lost so i want to new sim card and your nearest office address from mahipal pur
Dear Sir,

This is to bring to your notice I have been continuously complaining to Airtel, Hyderabad for inadequate services they are providing me since the last six months. My office is in the heart of the city and the signal strength is erratic and on account of this almost every called is dropped half way through. For every call I receive, I have call back to continue with the talk. This erratic service is not only at my office but also at my residence, which is also in central city limits. The Service Request No. allotted to me is 27646976 for the recent complaint dated 16th June, with a promise to revert back with a solution by 23rd. Today is 26th and there is no call or mail from them. I am Airtel customer for the last 10 years and the response being given to me is pathetic. I have been losing business and my clients are getting irritated as most of the time they cannot reach me.

Kindly advise what action can be taken to solve this issue.

Best regards
Joseph
[protected]
Dear Sir,

This is to bring to your notice I have been continuously complaining to Airtel, Hyderabad for inadequate services they are providing me since the last six months. My office is in the heart of the city and the signal strength is erratic and on account of this almost every called is dropped half way through. For every call I receive, I have call back to continue with the talk. This erratic service is not only at my office but also at my residence, which is also in central city limits. The Service Request No. allotted to me is 27646976 for the recent complaint dated 16th June, with a promise to revert back with a solution by 23rd. Today is 26th and there is no call or mail from them. I am Airtel customer for the last 10 years and the response being given to me is pathetic. I have been losing business and my clients are getting irritated as most of the time they cannot reach me.

Kindly advise what action can be taken to solve this issue.

Best regards
Joseph
[protected]

Airtel — Online recharge of Rs. 265

For mobile [protected], online recharged through ICICI online banking for 265 Rs on 22/08/2009 at 12.35 PM
Payment details for Payment Id BIL/[protected]/0109/[protected]/91955. Still amount not credited to my balance.

Pls. do the needful.
I had a airtel no [protected].On may 29th 2009 I went to your Bazullah road office and requested whether they can keep the cell no in safe custody for six months since I was leaving for US for six months.I was told that they can hold the no only for 3 months and suggested that I need not give any letter to that effect and my no. will be cancelled and outstanding bill amount will be adjusted with the caution deposit .They also asked me to cofirm with your office on direct line provided .I did so and got the same information as told by the assistant. So l left for US without giving the letter.

Now I was registered as a new customer in the same Bazullah road office and the No [protected].
From friday 23rd oct Icould not make any outgoing call and from 26th the service is suspended.I spoke to a lady explained her the entire episode and she asked me to send this E Mail to you.

In an nutshell I need not pay any dues for the old No,and you should restore the service for the new No.

Another request is whether you can ALLOT THE SAME NO.[protected] since I have to infom all my friends the new no which is time consuming and I may miss some of my friends.

Thank you

Sukumar

Bharti Airtel India Limited — delay in services

Dear Sir/Mam,

I recharged my airtel number([protected]) with Rs.395 for using internet service but I couldn't get the mobile office settings for three days
I called in service centre,they transfered my call to internet technician dept. but they neither talked to me nor they called again...I tried again and again but they barred my call and I had to suffer a big loss due to no internet connection.
I wasted lot of time,went 2 times to airtel office,n then the next day I got the settings.
my 4 days of internet service has been wasted.

kindly take necessary and appropriate action.

Vijayshree Tibrewal
([protected])

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    Customer satisfaction rating
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    Complaints
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    Airtel - no service