[Resolved]  Airtel — Airtel SIM card not working in Dubai

I am an NRI working in Dubai and Visit my native in India once or twice a year. I had subscribed to a Airtel prepaid life time service SIM card in my last visit to India in the month of April'09. My SIM No is[protected] H 3 and Mobile phone no is +91-[protected]. It was explained to me by the Airtel Agent that I need to make a call of atleast Rs 200/- in 6 months to keep the SIM card active. So I was just trying to make an international call from this SIM but while using this SIM, it doesnt indicate any mobile network in Dubai. Now I am about to complete my continuous stay of 6 months outside india getting this SIM card from Airtel and hence I wish to use it and top up further to keep my SIM active.

Notably this is not the first time it is happening to me. Earlier also I had got one SIM Card ( No HLR-2 [protected] and Mobile No +91-[protected] which was made inactive by Airtel because of this same simple reason of not using the SIM for 6 Months though I had balance credit on my phone while leaving from India which also I lost without using the phone.

This time also I had kept sufficient Credit balance on my SIM ( more than Rs 400/-) while leaving India in April -09 so that I could use it from Dubai just to keep it active.

I simply request you to look into the matter and provide a satisfactory service to NRI customers which is lacking badly with Airtel as of now. Kindly let me know the status oy my SIM card and advice accordingly how to keep Airtel SIM with me for further use in India without any pain.

Suyash Kumar Singh
Dubai Mob[protected]
Was this information helpful?
No (107)
Yes (266)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 


hello everyone, plz select ur network manually to -- DU/Etisalat as operator
Ssnthosh's reply, May 29, 2021
That's not working
I Sudhansu Kumar Patro residing in sharjha has the same problem and strongly support the above issue, it will be helpful if i could access the airtel in UAE . Also update me about the given problem if it has been ratified, so that i could also follow the same path to make my airtel sim active over here ..

Sudhansu Patro
Airtel - [protected]
I am Samaseer kk working in Dubai.I have a airtel sim it is not activated IN DUBAI i need this activated here.my sim no is[protected] and mob no is [protected]. so pls activate this sim .for any reference pls call me my nu:[protected] and mu email id is [protected]@threelineshipping.com.

kind regards
samseer kk
Hi My name is vikash kumar sinha working in Dubai.I have a airtel sim it is not working here and my sim no is[protected] H5 and mob no is [protected]. kindly activate this sim so that i could use in dubai .for any reference pls call me my no:[protected] and email id is [protected]@gmail.com.

Warm Regards,

Vikash Kr Sinha
Hi My Name is Tersam LAL, very recently my Sim card also get blocked, My Mobile No. was [protected]. Please activate it, after doing so many complain to Nodal officer and calling personally from Dubai. But No solution. Only Auto generated emails i got from your system, after this nothing, no one is answerable in AIRTEL.

You are requested to do needful and activate my card..


My AirTel sim is also not working in dubai(No singnal detection and always showing as No Service)...and creating lot of problems...Sim number[protected] H - 2 and mobile number [protected]

Ritesh Singh
Dubai, United Arab Emirates
RAFI CHACHU's reply, Mar 22, 2022
try with normal basic phone, it will work
My Airtel sim card no is[protected]and my mobile no [protected].i want to reactivate here in Dubai.please help me
hi this is varun chauhan having same problem with my airtel sim no.[protected] H1 and the mobile no. Is [protected].
Right now i am in abu dhabhi and want to use this sim card. pl activate my sim card if possible.i have sufficient balance to activate or to be bear roaming charges too.
My Airtel mobile no [protected].i want to reactivate here in Dubai.please help me
Same thing happening to me, i have an airtel simcard it is not registering, can u help me please [protected]
Hi iam vijay selvan.iam working dubai.[protected] my number not working. Pls help me
My Airtel sim is not working in Dubai, keep on receiving MSG as network not registering.

Request you, please activate if possible,
my Airtel number is [protected] .

i have sufficient balance to activate or to be bear roaming charges too.

many thnx in advance ..!!!

Farhat Zameer
Hi im nuha, my airtel sim isnt workin in dubai and its been 2 months now that im trying soo hard workin on it it would be a soo helpfull if you activate it for me.My signal isnt showing either.My number is [protected] please do it asap
My Airtel sim card numbur no have and my mobile no [protected].i want to reactivate here in Dubai.please help me
Please activate my Airtel in UAE. Now its showing not registered on network. Number is +91 [protected]
Please activate my Airtel in UAE. Now its showing not registered on network. Number is +91 [protected]
I have lost my airtel mobile connectivity [protected], I want to reactivate the sim. Please help me to reactivate the sim
My number is not working in uae now
It's showing network is not registered
Please urgently clear this problem, [protected]
My number has stopped working, all my India accounts - Bank, social media & stuff is linked to it.
Please fix this issue or get back to me on my email: priyajit.[protected]@gmail.com on how to solve this. It's essential for me to get the number working. Number: [protected]. Expecting a quick action. Thank you.
My airtel sim is not working in Sharjah and it's shows unable to connect the network for long time..since this number is related to bank accounts and other purpose.can you pls fix the issue as soon as possible..I tried with manually selecting the du network also but no luck..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information