[Resolved]  Airtel — Airtel SIM card not working in Dubai

I am an NRI working in Dubai and Visit my native in India once or twice a year. I had subscribed to a Airtel prepaid life time service SIM card in my last visit to India in the month of April'09. My SIM No is[protected] H 3 and Mobile phone no is +91-[protected]. It was explained to me by the Airtel Agent that I need to make a call of atleast Rs 200/- in 6 months to keep the SIM card active. So I was just trying to make an international call from this SIM but while using this SIM, it doesnt indicate any mobile network in Dubai. Now I am about to complete my continuous stay of 6 months outside india getting this SIM card from Airtel and hence I wish to use it and top up further to keep my SIM active.

Notably this is not the first time it is happening to me. Earlier also I had got one SIM Card ( No HLR-2 [protected] and Mobile No +91-[protected] which was made inactive by Airtel because of this same simple reason of not using the SIM for 6 Months though I had balance credit on my phone while leaving from India which also I lost without using the phone.

This time also I had kept sufficient Credit balance on my SIM ( more than Rs 400/-) while leaving India in April -09 so that I could use it from Dubai just to keep it active.

I simply request you to look into the matter and provide a satisfactory service to NRI customers which is lacking badly with Airtel as of now. Kindly let me know the status oy my SIM card and advice accordingly how to keep Airtel SIM with me for further use in India without any pain.

Regards,
Suyash Kumar Singh
Dubai Mob[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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My airtel sim also not registering in uae. Please resolve this issue. If any one know how will I register our airtel sim in uae. Please let me know
My name is Shinu. I am an NRI working in UAE. My Airtel number is [protected] is not working since 1 Nov 2020. This is not the first time I am facing this problem. I filed complaint in their customer care email. The replied me to call 121. I was surprised, how I will call without network. My number is connected with bank activities. I lost so many important messages due to this network failure.
I have sufficient balance to be an active customer. Please resolve this issue as soon as possible
My Airtel sim card numbur no have and my mobile no [protected] [protected].i want to reactivate here in Dubai.please help me
ambala damodhar's reply, Nov 25, 2020
My Airtel number is [protected] is not working NOV 8 My number is connected with bank activities. I lost so many important messages due to this network failure.
Hi,
This is ravi Here, same problem me facing here as of i am not receiving any OTP to carry out transaction and other activities.Its limited service network coming.which is of no use.Without any intimation network providers shouldnt disconnect the network.peoples are facing the problems
I am Suhail pc working in Abudhabi. I have an airtel sim it is not activated in Abudhabi, its showing not registered on the network I need this activated here. my mobile number is [protected]. please do support.

kind regards
Suhail P.C
Dear all, did anyone get any resolution on this forum recently?

I am ina similar situation and SIM is not working
Hi, I am staying in Dubai and keeping the airtel number [protected].
This number is with me now more than 13 years and all my services are connected to this.
Every month am keep on recharge to keep the sim active, last few days I noticed it is showing NO SERVICE, in my Airtel application it is active.

Kindly resolve this issue at the earliest as am facing some issues because of this.

Bijil MV
[protected]@gmail.com
My number is not working in uae now
It's showing network is not registered
Please urgently clear this problem,
Hi,
My Airtel sim is not working in Dubai, keep on receiving MSG as network not registering.

Request you, please activate if possible,
my Airtel number is [protected] .
I’m staying in Dubai and my Airtel SIM card is not working in Dubai, my brother went to the Airtel store to find out the problem the store person said the sim is active if still I cannot use the sim I personally need to go to India to exchange it . My mobile number is [protected] .
I am also having similar issue don't know what to do
My Airtel number is registering with etisalat and du. But no incoming or outgoing calls are working. Only incoming messages are working. But I have more than 100 INR credit balance on my sim. Before airtel prepaid sim was working on international roaming without any international packs. Even i have credits still my pay as you go line is not working
Emergency assistance required
Riyaz.[protected]@gmail.com
[protected]
Kerala Circle
Current location sharjah
Hi My name is Palanivel working in Dubai.I have a airtel sim it is not working here and my mob no is [protected]. kindly activate this sim so that i could use in dubai .email id is [protected]@gmail.com.

Thanks

Palanivel
Sir am in dubai i want to keep my sim active, for the past 2 weeks my sim network not showing I can't change this to manual access du or Etisalat. Can you please leave my connection active ☹️☹️ i recharge my account every month, i use this number for all bank and also this is my only number known by my relatives my friends.

I didn't recieve my account transaction and OTP for application 😭😭 can you fix this as soon as possible 🙏
My airtel sim is not working in Sharjah
how to solve this. It's essential for me to get the number working
Now its showing not registered on network.
I have the same issue, and I tried latching to Dubai/etisalat manually even that is not working. I tried contacting the airtel agents but I am only getting assurances from past many days. My number is [protected]😢 please it's really urgent and i[censored] can resolve this I would really appreciate it.
My number has stopped working, all my India accounts - Bank, social media & stuff is linked to it.
Please fix this issue or get back to me on my email: [protected]@gmail.com on how to solve this. It's essential for me to get the number working. Number: [protected]. Expecting a quick action. Thank you.
Dear support, My name is Juvin Pavithran and I am using airtel sim more than 10 years and my number is [protected] and currently I am an NRI working in Dubai and visit my native in India once a year. Current month onwards while using this SIM, it doesn't indicate any mobile network in dubai. All my personal banking related to this number, simply request you to look into the matter and provide a satisfactory service to NRI customers which is lacking badly with Airtel as of now. Kindly let me know the status oy my SIM card and advice accordingly
Dear support, My name is Juvin Pavithran and I am using airtel sim more than 10 years and my number is [protected] and currently I am an NRI working in Dubai and visit my native in India once a year. Current month onwards while using this SIM, it doesn't indicate any mobile network in dubai. All my personal banking related to this number, simply request you to look into the matter and provide a satisfactory service to NRI customers which is lacking badly with Airtel as of now. Kindly let me know the status oy my SIM card and advice accordingly how to keep Airtel SIM with me for further use in dubai and India without any pain.
Hi
My prepaid airtel sim is not working in DUBAI..
It shows tower in mobile but when I try to make a call it says "YOUR SIMCARD DOES NOT ALLOW CONNECTION TO THIS NETWORK".
When I tried choosing the network operator manually that also dint work.
I have my all bank related stuffs in this number.
I kindly request airtel to resolve this issue as soon as possible.
Am not able to receive any otp and other related messages.
Kindly respond asap

Hi my sim is not working in dubai I can't make call or sms and also not receive sms. I need to see otp for any ac. But sms not receive. I'm recharge my sim yesterday 100rs but still not working.my n.[protected] and email [protected]@gmail.com please fix this

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