Airtel — Fraud and cheating!

 
54 Reviews
India
 Naved Saeed
Respected Sir/Madam,

I am using airtel connection more than 3 years, since past 3 years i see airtel cheats everyone in india. In such a way they use marketing tactics get customer and cheat them.

It was my 4th time i was cheated by airtel about false information.

1. The first time happened that on my mobile roaming charges of Rs 50 were deducted while I was in Delhi and had not even gone to Noida/Ghaziabad. When I called customer care the person on the other side told thattheir network is showing that I changed state, on enquiring which state did I went he said that it is confidential and he can not tell and I will not be credited of Rs 50.

2. The other time was I was provided Hello tune though I had never opted for one and my account balance was reduced by Rs. 45. When contacted customer care thay said some other person in your home must have opted for. But why would other person use my phone and opt for hello tune as I was student then and was living in hostel and never gave my phone to any one else. So for removing the tune had to cal on 678 and pay more Rs 6/min to get it removed.

3. Last week again I noticed that my balance is getting reduced by more than Rs 2 per day and when I contacted customer care they say that I have activated SMS pack on 4th dec 2007 and my balnce is getting reduced by Rs 2.60 per day. All this happened without even my knowledge. Ieven said that once my balance gets finished this time I am going to discontinue Airtel services for which the person replied its upto you sir to continue or not.

4. I keep on receiving unwanted calls like advertisement mesaages and calls from Airtel though I have sent the messages of do not disturb to Airtel and have even told the customer care directly about it.

Also I came to know that if you call more than 20 times to customer care in a month for complaints your number is blocked and you can not call customer care again for some time. As my number has been blocked several times and had to call them through other people's mobile.

From the above I have come to conclusion that 'airtel knowingly does everything ' and 'airtel is the clever cheater'.

Naved Saeed

Abul Fazal Enclave
Jamia Nagar,
Okhla
New Delhi - 25
Mob: +91 [protected]
Dated: 5 Feb 2008
Complaint comments  53 Comments     Updated: Share0Tweet0

Comments

Respected sir/madam
Myself Balwinder Kumar Nagpal resident of Mansa(punjab)I am using airtel prepaid mobile connection {[protected])from last five years.I am facing problem with your system from last 10 or 11 months.I had sent many requests for the closing of my Missed you service.But my act have been charged 15 rs per month.when i talked custmor care they said there are no missed you service on your mobile connection then why every month 15 rs are deducting from my act.Please inquire about it and return my talktime that was deducted.
Balwinder Nagpal
Mansa 151505
Punjab
Respected sir/madam
Myself Balwinder Kumar Nagpal resident of Mansa(punjab)I am using airtel prepaid mobile connection from last five years.I am facing problem with your system from last 10 or 11 months.I had sent many requests for the closing of my Missed you service.But my act have been charged 15 rs per month.when i talked custmor care they said there are no missed you service on your mobile connection then why every month 15 rs are deducting from my act.Please inquire about it and return my talktime that was deducted.
Balwinder Nagpal
Mansa 151505
Punjab
I am using a airtel landline, tel no[protected]. I was surprised when i got a bill for some premium no which we never used. i gave 7-8 complaints to the customer care but failed to make them understand. As per the call details shown by them the premium no dialed is only for 3min8 sec. Still they give different excuses , every executive give different reply and try to make there side right. One executive from airtel bill collection visited personally and was able to understand the real problem and agreed the fault of the bill, but there is no response from airtel.

My telephone is debarred from last 2 month and I am facing problem in my business, and the airtel company is still generating there bills. I ask the company why are they giving this kind of premium nos on our telephone when we have not asked for it? They have installed a money making machine which has no locking facility.

Kindly help all the users of airtel land line from money generators.
my airtel NO: [protected] is not active since[protected] and showing invalid sim . Validity is there upto April-2008. I purchased the SIM card from MUMBAI after completing the required formalities. At present I am in TRIVANDRUM and the problem brought to the notice of airtel office at TRIVANDRUM.Still they are not able to restore my connection.Airtel Mumbai office kindly do the needfull to restore my mobile connectivity .
yaa it is true
my missed you service in not deactivated..why it happened?
we cant any responseof my connection. we take connection before2 months later.but here we cant any type of response.and my payment was also storein ur account.so i request plz give me a connection shortly.
thanku
my telephone no [protected]plz call yaar
I am using prepaid airtel mobile no. [protected] since last one year. The call charges of this mobile is much more than the scheme rate. So, pl. provide me the outgoing details of my mobile for the period from 1.8.2007 to till date
Sir,
I have to say that my Internet broadband connection (of monthly plan – Rs. 450/-) for that I was applied on 5th – June – 2007 and I have completed all the formalities to Mr. A. K. Anand ([protected]) from Reliance with cash payment of registration and installation charge – Rs. 500/- and , received a receipt from him, after many complaint to Mr. A.K. Anand and H.O., Gomti Nagar, Lucknow wiring was installed very late on 7th – August – 2007 and no modem installed yet. So, I am not able to connect to the Internet.

I also complaint many times to Mr. Sarad Asthana ([protected]) - Reliance and Mr. Vishal ([protected]) - Reliance, but they didn’t nothing yet and now I don’t need their connection. And my money is not refunding by Reliance Communication Ltd H.O., Gomti Nagar.

So, do something about that because I want my money back in any circumstances before I committed a fraud case and claim on Reliance Communication Ltd for compensation.

complaint by
Hemant Kumar Vishwakarma
Mobile – [protected]

My Address-
Nirmala Niwas
Q. No. – 22/499,
Salimaar,
Indira Nagar

Address - Reliance Head Office
Reliance Communication Ltd.
1st Floor Magnum Plaza
Eldeco Greens, Gomti Nagar,
Lucknow
hi,
i am also trapped with airtel. their charges are hidden, i have broadband+landline connection. ie.. if they normalise their rates on voice plan as per BSNL, then they increase the tariff for Broadband, & vice versa. no where u can get a comparable rates & service with BSNL.
in my opinion their plans & charges keep on changing so to make fool of comman man.
as for example the rent of landline of Bsnl starts from 180 and for airtel it is minimum is 275...and lots of difference in ISD call rates...Bsnl charges per pulse & airtel charges per minute that the difference....in long run Airtel proves to be around 30-40% expensive in BSNL...well Tata's indicom policy is very good. their rates & service are comparable to reliance..but Airtel charges are too much....check ur billing guys.....
Sub: Poor Connectivity.
Tel: [protected]
Address: At. Post. Hangewadi, Tal. Sangamner, Dist. A. Nagar, Maharashtra, India.

I here by point out that we are not geting poor connectivity in any place at above address in last 2 months.

Kindly do the Need full in the matter
My no.is[protected] from delhi .There should be some internartional card launch to call phillipines at low call rates.
My no.is[protected] of airtel from delhi .There should be some internartional card launch to call phillipines at low call rates.
the service is very poor. in our hotel more then 70 staff are having airtel connection.if we are in wash room then theres no range.due to this range problem, we get lots of complaints from our guests.our hotel is situated on subathu road, dharampur, solna, .h.p..kinly look into matter

dawa tsering lama
manager incharge
victoria continental inn, dubathu road, dharampur, distt-solan-h.p india
Very poor service/range
the main numbers in our hotels are as: [protected], [protected], [protected], [protected], [protected], [protected], [protected]

victoria continental inn
subathu road, dharampur, distt-solan, H.P
[protected]
I am Airtel prepaid user. I have register for DO NOT DISTURB on dated 19.3.2008. Register no. S[protected]. But still i have received promotional call and message.
Details of promo.
Telecall from [protected] on 26.5.2008 2:28pm of mobile radio service.
Telecall from +[protected] on 20.5.2008 6:50pm of Airtel live music on demand.
Message from Airtel on 31.5.2008 10:28am of Discount on call.
So please help me. . .
Dear sir, Madam

I Vinod Mane had purchase a government card (Airtel) 2years before, as per your rules there was increase in tariff before it was 10 paise A TO A, A TO O.M 30 paise, but it was increase now A TO A, 25 paise, A TO O.M 50 paise. This changes have been done only for few customer not for whole customer who have same plan card more then 1 year pass but not changes has till done.I have call to your customer care but they always tell work in progress how long it will take i dont know .
Its request to you please check out the problem if not i am going to take legal action or give me also same plan & to all customer who are suffering from this problem.

Thanking You
My no.[protected]
To whom it may concern:

My phone no is [protected]. I have been using Air Tel connection from the last two 3 years.

I am quite surprised to find that my phone has been subscribed to cricket news (IPL) and messages floods in from a number (543212 & Message Centre [protected]) without my consent and suddenly I see my balance being deducted. This is really irritating. The first time I got it de-activated. Again it has been subscribed. Just because of this I feel like leaving your service. It would be kind of if you can de-active the cricket news or any other nonsense that might have been subscribed, or else another consumer leaves you.

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    Airtel - Fraud and cheating!