[Resolved] Airtel — Allotment of my cell number to some other person | |
MAHESH JOSHI Plot number- 191, Flat Number-6, Second Floor, New Jyoti Aptt, Jyoti Nagar, Aurangabad, Maharashtra, PIN -431001. Mobile: [protected], [protected] Email: [protected]@gmail.com Date: December 29, 2009 To, The respected officer, Subject: - complain about the Bharati Airtel nodal and appellate officer for Maharashtra and Goa region for not responding queries. Respected sir / Madam, This is Mahesh Joshi from Aurangabad, Maharashtra. I am undergoing severe problem about My Airtel lifetime Postpaid number-[protected] for about 3 months. The Airtel Company allotted this number to some unknown person without intimating me. Most importantly this was lifetime number with validity up to year 2025. When I came to know about this incident, I first approached Airtel Aurangabad center. The local person advised me to call help line. Then spoke with 121 help line for about 3 – 4 times. When not received any response at last for two times I wrote complaint to Airtel nodal and appellate officer for Maharashtra and Goa region for not responding queries on December 16. The complaint number issued by Airtel is[protected] and[protected]. They assured to contact me within 48 hours. However, now its 13 days passed. Meanwhile, I tried numbers of nodal officer Sachin Jadhav at +91 [protected] and +[protected]. But he did not picked up the phone. Later I called up appellate officer Vishal Gurung for Maharashtra and Goa region at +91 [protected] and +[protected], but he too did not respondent me. Hence, requesting you to direct them to solve my grievances. I am also planning to lodge a complaint against forgery in police station and consumer forum. Another mail is forwarding to Bharti Airtel head Mr. Mittal. Thanks and regards- MAHESH JOSHI Aurangabad Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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The Marketing Head
Bharti Airtel Ltd.
[Sub. Denial Of Broad Band Connection Even Advance Payment Released]
Sir, on 6-1-10 I contacted your retail officer Mr. Aashish [Mob. No. [protected]] for a broadband connection [a gift to my newly wedded daughter] Neha Joshi 532 ka/217 ka, Pandeytola Aliganj Lucknow.
After a satisfactory site survey he along with Mr. Naveen, sales executive [mob. No. [protected]] made paper formalities [form sl. No. 135746] and collected a cheque of Rs. 1800/-[no.505170 date. 6-1-10 bank of Baroda] as three months advance rent with an assurance of connection within 48 hrs.
On 8-1-10 at my third reminder he informed me that it is unsure to install the connection because of lack of infrastructure at site and he will give me final yes or no before 5 p.m. which he never did.
On 9-1-10 I made a call to him but no response, bounded me to stop the payment of cheque to avoid any foul play which cost me Rs. 57/- as stop payment charges.
Now is this the real performance of AIRTEL making tall claims to be the No. one efficient service provider with such irresponsible and poor performance team.
May I hope to hear some words at the earliest from you for such humiliation and embarrassment by AIRTEL.
Regards.
R.S. SHARMAA
D-1/80 Sector F JANKIPURAM LUCKNOW
MOB. [protected]
[protected]