[Resolved]  Airtel — Airtel.M.D

i (gaurav jain from 344/1 new railway road miyawali colony from gurgaon) applied for a broadband connection online airtel website last 15 days back.
Then i received a call from the number Avinash having number [protected].
He told me the plans and ask for document which he require?
He said the person surender([protected]) comes to u and collect the document and 1000 rs installation fee.
Avinash text me a code on my mobile for verifying.
After that soo many i have called avinash but there is no response from that side and not picking the phone.
As we all know about the briallaint services from airtel but after all this u have to be shameful on this.
Please let me know what should i have to do?

Thanks
Gaurav Jain
+91-[protected]
[protected]

Dear Sir

Our airtel broadband connection is not working for 8 days. Everyday we call to www and request for an engineer to repair the same. Evertime we are given new complaint number but the problem is not solved yet. Everyday your executives give fake commitments for resolving the problem. We have escalted the matter and you I wil get the solution tomorrow. The r making us fool. Mr. Survesh and Rajiv r giving fake commitments to resolve our problems. 70255902 is out complaint number. Kindly take necessary disciplinary action in such staff so that they will not give wrong commitments to the customer.

Regards
Janmejai kaushik

Hi
This is ABHINAV here and i would like tell you that i have made a complaint regarding the special offer not been availed along with the recharge of 198 rs as i could see at the Airtel app as well as at *121#. But what is most unfortunate is that ur executive was trying to fool me while addressing the issue he told me send the screen shot of the recharge offer which was there on the Airtel app and he was so very making excuses out of this and come across as someone who's rude, unhelpful, ignorant etc person.
Therefore i would like to ask this airtel people to kindly provide me the benefits that was there and also take some action against this fellow who only tried to make me look like stupid, if you can't then just send me about ur JURISDICTION OF DISTRICT CONSUMER REDRESSAL FORUM, so that i can drag airtel and all you concerned people to courts...
I have attached both the screen shots *121# as well as airtel app ones so that you could see what was special offer appeared on screen and what was given about which ur ignorant executive asked for and now at least for God's sake provide the benefits.
Since i am out of station right now so you can call me up on my other contact numbers as ...
[protected]
OR [protected]

Dear sir,
I am customer of airtel.

I'm using airtel sim before 6 month.probleam is network is bad becuase I'm not using internet room inside its very poor service becuase I'm select the network mode mannual but not proper response your cust care not response prpoer I'm escalate the issue media & social network.I'm very very upset airtel service becuase I'm student & I'm currently working lg compney. I'm already contact to Samsung mobile service centre but my mobile phone is ok becuase probleam in your netwok becuase I'm stay from floor never response airtel network sometime network show sometime gone I'm not single person becuase my friends using airtel same issue facing .because I'm only purch airtel sim only net using but airtel experience is very bad so please resolved the issue becuase I'm next time not send mail becuase I'm escalte the issue court.
My details :-
Mobile NO:-[protected](Airtel No)
Alternate No:-[protected]
Sgarpur area is very bad network.
contact person plese call me 8:00pm because I'm working. So please do the needful.

Thanx & Regard

Ravi kumar Singh
Show quoted text

Dear sir,
I am customer of airtel.

I'm using airtel sim before 6 month.probleam is network is bad becuase I'm not using internet room inside its very poor service becuase I'm select the network mode mannual but not proper response your cust care not response prpoer I'm escalate the issue media & social network.I'm very very upset airtel service becuase I'm student & I'm currently working lg compney. I'm already contact to Samsung mobile service centre but my mobile phone is ok becuase probleam in your netwok becuase I'm stay from floor never response airtel network sometime network show sometime gone I'm not single person becuase my friends using airtel same issue facing .because I'm only purch airtel sim only net using but airtel experience is very bad so please resolved the issue becuase I'm next time not send mail becuase I'm escalte the issue court.
My details :-
Mobile NO:-[protected](Airtel No)
Alternate No:-[protected]
Sgarpur area is very bad network.
contact person plese call me 8:00pm because I'm working. So please do the needful.

Thanx & Regard

Ravi kumar Singh
Show quoted text

Dear Team
i am very disappointing with your service you provided i cant you my internet data from last few months you can check my browser history also my last complaint resistor complaint no307p1122 after that i call so many time to customer care department but no response from your end i am very frustrated with your service why you people close my concern without any update to customer today i have to log again log a complaint[protected] please do the need full help or refund my money witch i cant use the data or can i go for to port the no with other service provider

regards

Munish Kaul
[protected]

Dear sir,
I feel very bad to complaint you that since 19-10-16 total Airtel mobile service, net work is dead in Ganj Basoda Towan, our whole group 20 numbars and all other Airtel subscribars are suffering business & other problams our
complaint F[protected] of 21-10-16, till now mobiles are totally fail, this is very bad for AIRTEL, please do needfull and give relief to your valued consumars, Thanking you

What a shameless company is this? I have been suffering due to your cheap & illiterate staff for last one month.
27th Feb 2017 i sent mail to Higher Officials but still i didn't get any response.

Dear Sir/Madam
Aap logo ko sir ya madam bolne se vi gandhi feel ata hay. Main WB k Howrah Dist Bargachia se hun. yaha ka mobile tower 3 saal se bigra hua para hay. kisiko kuch dhyan hi nehi. har koi laga hai kaise JIO ko khich k niche laya jaye. magar yaha ka airtel customer problem me para hay, uska koi maine nehi rakhta. 3 saal pahle jab baat karne k time awaz kat hota tha tab customer care me phone kar k complain darz kiya tha. bola gaya tha 3 din me thik ho jayega, magar nehi hua. local airtel distributor ko pakra, nehi hua, head office complain kiya waha se nidhi madam bola 90 days lagega. tab bhi nehi hua. aur is douran 3 saal guzar gaya. ab kya kare?

Hello sir My name is yogesh Kumar my prepaid number is [protected] my email id [protected]@gmail.com airtel internet and voice quality very very bad network me port my number please future better service provide customer not response complete me 21st complete but not response me decision port number in jio fast Internet and voice calls very very good thank you

Airtel is arbitrarily deducting value added service charges after online recharge of prepaid. Interestingly no such offer is opted at the time of online recharge and swallowed entire amount of recharge.
Airtel also offering discounted tariff for ISD call when recharge of Rs.37/-. But when recharge done to avail ISD discounted tariff, Airtel deducted actual tariff and swallowed recharge amount.

More interesting Airtel assured to credit value added service in account via email but next day via SMS states that charges correct and retract from their assurance.

Lootbazar and 420 by Airtel.

Sksoni
[protected]

क्या यहाँ शिकायत करने से कोई समाधान मिलता है

Sir,
I am AR mobiles,
Gudalur, the nilgiris.
Sir in gudalur airtel dealers not correct not putting the EC they are not coming daily collection.sir we have very difficult.sir I called so many times for customer recharge plz curect the this problem.
Thanking you sir

Sir, poor network at Kirari suleman nagar, prem nagar-3,

Ram Raj
[protected]

Sir,

I have complaining last 02 years regarding network issue, they register my complaint and also executive visited many times. But after some time they close my complaint without my confirmation .

So please resolve my problem. For detail check the trail mail...

----- Original Message -----
From: [protected]@airtel.com
To: "ram raj"
Sent: Tuesday, March 20, 2018 3:30:32 PM
Subject: Re: [|BAL|REF59954223|] REGARDING VERY POOR NETWORK AT PREM NAGAR-III, MUNDKA (DELHI-110086)

Dear Mr. Ram Raj,

Thank you for your email dated 12th March 2018; regarding network issues on airtel mobile number [protected].

We tried to reach you at [protected] on 20th March 2018. However, we were unable to establish a contact with as "the number was no response". Therefore, we would appreciate if you could write back to us with your contact number along with a suitable time to contact you to have a better understanding of your concern.

For any future assistance, please contact us at [protected]@airtel.com


Regards,
Harshpreet Singh
Customer Experience
bharti airtel limited
[protected]Replied Message[protected]
From: [protected]@airtel.com
To: ram.[protected]@irctc.com
Sent: 18/03/2018 06:21:05 PM
Subject: Re: [|BAL|REF59954223|] REGARDING VERY POOR NETWORK AT PREM NAGAR-III, MUNDKA (DELHI-110086)
Dear Mr. Ram Raj,

Thank you for your email dated 12th March 2018;
regarding network issues on airtel mobile number [protected].

We tried to reach you at [protected] on 18th
March 2018. However, we were unable to establish a contact with as "the number was not reachable".Therefore, we would appreciate if you could write back to us with your
contact number along with a suitable time to contact you to have a better
understanding of your concern.

For any future assistance, please contact us at [protected]@airtel.com

Regards, Harshpreet SinghCustomer Experiencebharti airtel limited

[protected]Original Message[protected]

[protected]Original Message[protected]
From: ram.[protected]@irctc.com
To: [protected]@airtel.com
Cc: nodalofficer.[protected]@in.airtel.com;appellate.[protected]@in.airtel.com;nodal...⇄
Sent: 12/03/2018 04:32:31 PM
Subject: Re: [|BAL|Ref58831155|] REGARDING VERY POOR NETWORK AT PREM NAGAR-III, MUNDKA (DELHI-110086)

Dear All,

As per trail mail details, it clearly mentioned regarding all type of efforts have been made to improve signal strength, but it still not working as well as your executives, whose visited at affected site ensured that the beginning of March'2018 regarding signal will be shorted. But after almost 12 days already have passed and problem still exists.

So, may kindly understand our problem and do some arrangement for better signal strength.

Regards

Ram Raj
[protected]
Address: D-80, Satya Enclave, Prem Nagar-III,
Kirari Suleman Nagar, Delhi-110086

----- Original Message -----
From: "Ram Raj"
To: [protected]@airtel.com
Cc: "nodalofficer del", "appellate upwest", "nodalofficer pb", "einward ris", "Compliance Officer", "Corporate Communication", [protected]@Bharti.in
Sent: Monday, March 5, 2018 12:15:35 PM
Subject: Re: [|BAL|Ref58831155|] REGARDING VERY POOR NETWORK AT PREM NAGAR-III, MUNDKA (DELHI-110086)

----- Original Message -----
From: "Ram Raj"
To: "Surender Joshi"
Sent: Wednesday, February 7, 2018 4:21:44 PM
Subject: Fwd: [|BAL|Ref58831155|] REGARDING VERY POOR NETWORK AT PREM NAGAR-III, MUNDKA (DELHI-110086)

Sir,

Trail mail is the communication details by 121(Airtel)

For your kind information sir.

----- Forwarded Message -----
From: [protected]@airtel.com
To: "ram raj"
Sent: Tuesday, February 6, 2018 12:47:58 PM
Subject: RE: [|BAL|Ref58831155|] REGARDING VERY POOR NETWORK AT PREM NAGAR-III, MUNDKA (DELHI-110086)

Dear Mr. Ram Raj,

Thank you for your email dated 5th February 2018 regarding poor network coverage for airtel mobile number [protected] . We apologize for the inconvenience that you have been facing due to network issue in D-80, Satya Enclave, Prem Nagar-III, Kirari Suleman Nagar, Delhi-110086. . We understand how upsetting this must be and we appreciate your patience in this matter.
Dear all,

As per details mentioned below that after one month there is no improvement in our area. Please do the needful on urgent basis...

As per your telephonic discussion on [protected] with the undersigned dated 6th February 2018, you have our assurance that the matter is receiving our full attention and we are making every effort to resolve the problem. We are pleased to inform you that a network site is planned for your area and currently we are in the process of acquiring a suitable place for site installation. Once the site is installed, network strength will improve considerably.

In case there is any suitable place for site installation, in or around your premises, we request you to provide us with the necessary details.

For any future assistance, please contact us at HYPERLINK "mailto:[protected]@airtel.com"[protected]@airtel.com.
Regards,
Priyanka Goyal
Customer Experience
bharti airtel limited

[protected]Original Message[protected]

[protected]Original Message[protected]
From: ram.[protected]@irctc.com
To: [protected]@airtel.com
Cc: nodalofficer.[protected]@in.airtel.com;appellate.[protected]@in.airtel.com;nodal...⇄
Sent: 05/02/2018 10:47:49 AM
Subje

********************************************************************************...⇄
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited . The information contained in this mail is propriety and strictly confidential.
********************************************************************************...⇄

--

Thanks & Regards

 Ram Raj

Asst./Admin.(O/A)
IRCTC/Corporate Office
New Delhi
Mob.:[protected]

Sir/Madam,

My Number [protected], this number now don't active
I am billing not pending all bill paying, but deactivated this number,
why did reason? ​

I talked to more time in costumer care compliant.but no result, Please give me reason ...

Regards
PS ARUMUGAM
[protected]

Gud mng

sir main hafiza margao goa se muhe ek number mila tha advertisement pe [protected] is number pe ghar baithe job ke liye sms karna tha...Toh maine sms send kiya tha toh unka reply aise aaya hai

((((airtel 4g company mein ghar baithe job ke liye qualification diya tha jis mein aapka job salection ho chuka hai jisme leptop mobile sim card dongle ka keemat rs 110000 diya jayega registration fee 2500 please contact =[protected]))))

registration fee bhrne ke liye bol rahe hain 2500/- phir humko 1 lakh ten thousand send karenge for laptop purchase mobile sim ke liye...

Ye kaha tak sahi hai please reply

maine unke msg ka screenshot nikal kar attached ki hun...Please check

mera email id ______ [protected]@gmail.Com

i was asking for connection from last may18 since it was not provided saying some bull ### answers where in india such a developed country cant even make a alternate arrangement, such a big network provider is it impossible

Regrds
Nithin wr
[protected]

I get a msg of data recharge in which Airtel providing 1gb/D data for 28days and unlimited local n std clls of 148/- when I recharge it I got only 300mb data n Airtel to Airtel calling only
When u don't hv sch plans why you giving sch kind of msgs n information to customers
I want my money back or give me the plan as u send me best deals msg of plan
I m attaching the screenshot of plans I hv got through msg and the image of plan which i received aftr recharge it happens to me twice
Please resolve my problem early as possible

Erode dt anthiyur tk bargur village works only bsnl network some times not working . Some place work airtel network please launch airtel network in bargur