[Resolved] Airtel / Customer Care — Don't trust Airtel! | |
This is bhanu chander s/o J. Raju, i have took the simwith one year incomming payable amount is 398 Ruppes. my mobile no. is [protected] my out going calls was barred since from 9 days, i consult the person who has given me the sim, but their is no response & correct answer with him. Because of my brother suggestion i selected the airtel sim but at the initial period only i am facing problem, i hope my problem will be rectified Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
497 Comments | |
Comments
Respected Sir,
My name is Mrinmay Nag from Kolkata and my mob number is [protected] . I am very sorry to say that you are unable to keep you word. Since from the last 16 days, I can not
make my internet connection over my phone. I am using Nokia N81, after recharge R.s 104/- (Full GPRS), I called customer care for settings. But they were unable to provide
the particular settings, they suggest me to take manual settings and I took the settings manually. Every thing was fine, but from the next day the same problem had happened, I did not browse the Internet. From that day I had try to call customer care, but they did not received my call. Last night, I've called customer care (121) at 03.45 a.m., select language option 1 for Bengali, then press button 4 and finally pressed 9 for customer help. Some one received my call but did not reply until I disconnect the call (I've recorded that call named: custo1). Again I make another call but the same thing happened again ( Cust2 ) .The second record, I think two person talking each other in slang language.
We use Airte for better service, which you told but now I see there is no difference between our polliticians and you. You give us word, but unable to make in real. You provide 24x7x365 customer-care support, but you are unable to fix it. Please tell me what should I do?
Regards,
Mrinmay Nag
[protected]
My name is Mrinmay Nag from Kolkata and my mob number is [protected] . I am very sorry to say that you are unable to keep you word. Since from the last 16 days, I can not
make my internet connection over my phone. I am using Nokia N81, after recharge R.s 104/- (Full GPRS), I called customer care for settings. But they were unable to provide
the particular settings, they suggest me to take manual settings and I took the settings manually. Every thing was fine, but from the next day the same problem had happened, I did not browse the Internet. From that day I had try to call customer care, but they did not received my call. Last night, I've called customer care (121) at 03.45 a.m., select language option 1 for Bengali, then press button 4 and finally pressed 9 for customer help. Some one received my call but did not reply until I disconnect the call (I've recorded that call named: custo1). Again I make another call but the same thing happened again ( Cust2 ) .The second record, I think two person talking each other in slang language.
We use Airte for better service, which you told but now I see there is no difference between our polliticians and you. You give us word, but unable to make in real. You provide 24x7x365 customer-care support, but you are unable to fix it. Please tell me what should I do?
Regards,
Mrinmay Nag
[protected]
HOW TO GET PHONE NUMBER DETAILS OF BOMBAY CITY
In my land line no.[protected] there was no outgoing and incoming from[protected]afternoon) to[protected]evening).
can you tell me why it was like this.Pl. explian the reason.
VIJAY LAXMI MALHOTRA
H NO. 50, SECTOR 9
PANCHKULA
can you tell me why it was like this.Pl. explian the reason.
VIJAY LAXMI MALHOTRA
H NO. 50, SECTOR 9
PANCHKULA
This is Satyanarayan
I am not Airtel customer But I have one problem with Airtel.
From one mobile no(Airtel) we are facing mentel tention
They are ringing and teasing my doughter
So I request Custumer care Executive to please inform me about that mobile no
information. ie.,
Custumer name, Father name
That phone no is [protected]
Please help me and give information about this mobile no
Satyanarayana
I am not Airtel customer But I have one problem with Airtel.
From one mobile no(Airtel) we are facing mentel tention
They are ringing and teasing my doughter
So I request Custumer care Executive to please inform me about that mobile no
information. ie.,
Custumer name, Father name
That phone no is [protected]
Please help me and give information about this mobile no
Satyanarayana
dear sir,
my cell no. is [protected] n facing a problem that i have started NOP sevice on 7th of july 2009 but due to problem on backhand of service i was enable to use service then on10th july i call customer care then they tell that you stop the service n RS.100 will be refunded but i had make calls many times to customer care but they just said that it will b given to you within 4 hours but i have not get them yet so please help me sir i will be grateful to you
thank you
my cell no. is [protected] n facing a problem that i have started NOP sevice on 7th of july 2009 but due to problem on backhand of service i was enable to use service then on10th july i call customer care then they tell that you stop the service n RS.100 will be refunded but i had make calls many times to customer care but they just said that it will b given to you within 4 hours but i have not get them yet so please help me sir i will be grateful to you
thank you
dear sir,
my cell no. is [protected] n facing a problem that i have started NOP sevice on 7th of july 2009 but due to problem on backhand of service i was enable to use service then on10th july i call customer care then they tell that you stop the service n RS.100 will be refunded but i had make calls many times to customer care but they just said that it will b given to you within 4 hours but i have not get them yet so please help me sir i will be grateful to you
thank you
my cell no. is [protected] n facing a problem that i have started NOP sevice on 7th of july 2009 but due to problem on backhand of service i was enable to use service then on10th july i call customer care then they tell that you stop the service n RS.100 will be refunded but i had make calls many times to customer care but they just said that it will b given to you within 4 hours but i have not get them yet so please help me sir i will be grateful to you
thank you
My Mobile No [protected]. Daily I lost 1Rupee. So plesase disconnect sms fasicility. Please solve my Problem.
T.C.Parthiban
[protected]@yahoo.com
T.C.Parthiban
[protected]@yahoo.com
ys ago by Pabhat Kumar [send email]
:
adress: MARODA TANK BHILAI (NEAR NEWAI POLICE THANA @ B.S.P MATARI GARDEN )PO... CIVIC CENTER DIST DURG 490006 CG
VERY POOR NETWORK IN THS PLACE (MARODA AND SATION MARODA
IALSO COMPLAIN 121 SERVICE
19 days ago by Pabhat Kumar Sahu [send email]
adress: MARODA TANK BHILAI (NEAR NEWAI POLICE THANA @ B.S.P MATARI GARDEN )PO... CIVIC CENTER DIST DURG 490006 CG
VERY POOR NETWORK IN THS PLACE (MARODA AND SATION MARODA
IALSO COMPLAIN 121 SERVICE
keentana email karoo SIRJEE
13 days ago by Pabhat Kumar Sahu [send email]
adress: MARODA TANK BHILAI (NEAR NEWAI POLICE THANA @ B.S.P MATARI GARDEN )PO... CIVIC CENTER DIST DURG 490006 CG
VERY POOR NETWORK IN THS PLACE (MARODA AND SATION MARODA
:
adress: MARODA TANK BHILAI (NEAR NEWAI POLICE THANA @ B.S.P MATARI GARDEN )PO... CIVIC CENTER DIST DURG 490006 CG
VERY POOR NETWORK IN THS PLACE (MARODA AND SATION MARODA
IALSO COMPLAIN 121 SERVICE
19 days ago by Pabhat Kumar Sahu [send email]
adress: MARODA TANK BHILAI (NEAR NEWAI POLICE THANA @ B.S.P MATARI GARDEN )PO... CIVIC CENTER DIST DURG 490006 CG
VERY POOR NETWORK IN THS PLACE (MARODA AND SATION MARODA
IALSO COMPLAIN 121 SERVICE
keentana email karoo SIRJEE
13 days ago by Pabhat Kumar Sahu [send email]
adress: MARODA TANK BHILAI (NEAR NEWAI POLICE THANA @ B.S.P MATARI GARDEN )PO... CIVIC CENTER DIST DURG 490006 CG
VERY POOR NETWORK IN THS PLACE (MARODA AND SATION MARODA
Hi, I am a Airtel customer with Prepaid services, every day I get deducted with 9 rs (3 rs 3 times a day ) for VAS services, I dont know without my notice why this service was activated on my mobile and why Airtel is deducting rs 9 every day. I have been trying the Cutomer care # for a week now, but they doesnt have any option for talking to the customer care guy instead there are # of options for the pre recorded talks. I kindly request to disable all this services on my mobile and return me all of my money that has been deducted till date in lieu of this VAS services. My mobile no is [protected].
Thanks
Suraj Bora
Thanks
Suraj Bora
I had a landline number 42758270 in Delhi. On 23rd July I informed the airtel that I would be shifting my residence from Delhi to Indore and they should disconnect the phone. Till now they have not done it. Since I am seeing so many complaints against this nasty service and nobody seems to care, I think it is about time a mob smashes their offices and kick their stupidest customer care service center, . All the employed in airtel are in hiding and you can't talk to these .
Unfortunately for me I landed up in a place called Mhow and there seems to be no other service other BSNL and Airtel. BSNL I won't even touch them with a barge pole. So I took a broadband connection from an airtel franchise in MHOW who is clueless about communications. Just after couple of days later the dial tone went off and ever since I have been banging my head against the thick brainless skulls of airtel "customer don't care". One Mr Anil Rai in Bhopal employs a permenent of a sectretary who has been trained to parrot "He is in a meeting" at any time of day.
Time has come the entire airtel lot should be brought down to their knees by the people whose blood these have been sucking. There has to be revolution of sort to kick these to come to their senses.
All these franchise and call center are the main cause of dissatisfaction
Unfortunately for me I landed up in a place called Mhow and there seems to be no other service other BSNL and Airtel. BSNL I won't even touch them with a barge pole. So I took a broadband connection from an airtel franchise in MHOW who is clueless about communications. Just after couple of days later the dial tone went off and ever since I have been banging my head against the thick brainless skulls of airtel "customer don't care". One Mr Anil Rai in Bhopal employs a permenent of a sectretary who has been trained to parrot "He is in a meeting" at any time of day.
Time has come the entire airtel lot should be brought down to their knees by the people whose blood these have been sucking. There has to be revolution of sort to kick these to come to their senses.
All these franchise and call center are the main cause of dissatisfaction
dear sir,
My data card no:[protected] this number is not working in the internet so could plzzz. soled the problem immediately
My data card no:[protected] this number is not working in the internet so could plzzz. soled the problem immediately
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my number is [protected]
[protected]