[Resolved]  Airtel Customer Care — Pathetic customer support

I lost my Nokia N72 Mobile with Airtel Connection No.[protected] I registered FIR in local police station, Now I went to Airtel office at Sarojini nagar Kanpur UP and submitted FIR Photocopy with ID proof a new SIM[protected]) of the same number was issued to me which is not working and the SIM which I lost is still working. Please Instruct the related officers to solve my problem, the person who got my mobile is still using it so can I get the call details from your office.

I am using airtel services from last 3 years. I was happy from airtel services. But from last six months found Airtel Services are very poor or we can say they are always cheating custumers like.
1. SMS charges add two or three times in a bill
2. Un-necessary value added charges included in bills.
And finally there executives are bargaining with custumer on fake charges. The quality of 121 services are very bad. So I request to concern pls. take care the trust on Airtel.
Sanjay Dubey
[protected]

Airtel detecting sms charges from my account, but i did not do any SMS to other numbers.

Five or more sms charges detecting automatically, this is illegal.

My mobile number : [protected]

my phone no [protected] Ac no14719561 is Dead in 15-days

I was using a airtel postpaid connection [protected] in Goa. I got transferred in April 2008 to Kochi. I deposited the sim card to a Airtel Outlet iv Vasco-da-Gama. They said that the security money(Rs 500) deposited will be refunded to you.Till date I have not received the same.

My address
Chandra Bhushan
Staff Instructor
NIAT
Naval Base
Kochi - 682 004

Dear Sir,
I am a Airtel prepaid customer, my number is [protected].
I wanted to activate GPRS on my mobile. I called (21.07.2009) Airtel Customer Care and
asked to activate GPRS. They said that they will send GPRS setting in my mobile
within 4 hours. I called to Customer Care 4 times but i didn't get any response and
setting till date (29.07.2009). From the date (23.07.2009) I am using NOKIA E63 handset
and before (23.07.2009) I was using NOKIA 6070.

I am very sad to say that Airtel Service and Customer Care is very poor

Dear Sir,
I am a Airtel prepaid customer, my number is [protected].
I wanted to activate GPRS on my mobile. I called (21.07.2009) Airtel Customer Care and
asked to activate GPRS. They said that they will send GPRS setting in my mobile
within 4 hours. I called to Customer Care 4 times but i didn't get any response and
setting till date (29.07.2009). From the date (23.07.2009) I am using NOKIA E63 handset
and before (23.07.2009) I was using NOKIA 6070.

I am very sad to say that Airtel Service and Customer Care is very poor

Dear Sir,


I purchaed was the new sim card on saturday But today is no activated, What is happined with customer kindly activated my num. is [protected].

Dear Sir,
I am a airtel prepaid customer

Many times i make a complaint to customer care that i am not getting any messages from tata docomo numbers. 2 month over now but till now my problem is not solved.Please solve my problem...

I am ver sad to say that airtel service and there customer care services is very bad.