[Resolved] Airtel Customer Service — change in mailing address | |
I hold a post-paid airtel connection and is active for the past 5 years now. Recently I have shifted my house and in that connection wanted to change my mailing address. I have been calling up the customer care executives and every time they give a new information. Here are the call references# F[protected] F[protected] F[protected] F[protected] F[protected] I told them that my citibank statement which contains the new mailing address is the proof of submission. And they agreed to it. I took my airtel connection from Vijayanagar aritel office, and as I stay quiet close to that area, I decided to get it changed in that outlet. Hence when I went all the way from Marathahalli( where I work) to Vijayanagar that lady told me that the bank statement will not act as a proof. Why are the executives giving misleading information.When contacted again (121) that executive told me that a nationalised statement is accepted. Later another executive told me that the address on the Company letter head ( that I work) is okay to be submitted as a proof. I had decided to go today and when i contacted the aritel office rajaijanagar 6th block over the phone, to check if they accept the letter head as the proof, she sang another song... she said this will not suffice. The verification for a mobile connection is already done when I got one, now i am asking for change in the mailing address and not a new phone connection. Please understand my point. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
From : K.Pradeepan
4/6, 1st cross (w), 1st Avenue,
New Thillai Nagar, P.N.Pudur,
Coimbatore - 641 041.
To
The Manager,
Airtel.
Sir / Madam,
I am the above who was using your prepaid service for the past few year [ [protected] ], few days back
had unexpected misuse of my service. It was found messages were sent without my knowledge. When contacted
airtel customer care on 24th may 2011, i was adviced to remove the sim and distroy the same. Therefore I wish
to cancel with immediate effect this no and kindly do the needful.
Also when contacted customer care, i was informed Add on facility to the above mentioned no has been activated.
I have never added any no and i wish to know the add on no related to this no.
Kindly De-activate this no with immediate effect.
Thanking you
K.Pradeep
4/6, 1st cross (w), 1st Avenue,
New Thillai Nagar, P.N.Pudur,
Coimbatore - 641 041.
To
The Manager,
Airtel.
Sir / Madam,
I am the above who was using your prepaid service for the past few year [ [protected] ], few days back
had unexpected misuse of my service. It was found messages were sent without my knowledge. When contacted
airtel customer care on 24th may 2011, i was adviced to remove the sim and distroy the same. Therefore I wish
to cancel with immediate effect this no and kindly do the needful.
Also when contacted customer care, i was informed Add on facility to the above mentioned no has been activated.
I have never added any no and i wish to know the add on no related to this no.
Kindly De-activate this no with immediate effect.
Thanking you
K.Pradeep
Dear Sir,
I don't agree with your staff member in your airtel office in gurgaon cause of my prepaid mobile no. [protected] without my permission, call detail mail to Mr. sanjeev tyagi in gurgaon my call detail is confedential.It is your duty that my call detail is confedential.Please answer me how to do this.
from
Vineet agarwal
I don't agree with your staff member in your airtel office in gurgaon cause of my prepaid mobile no. [protected] without my permission, call detail mail to Mr. sanjeev tyagi in gurgaon my call detail is confedential.It is your duty that my call detail is confedential.Please answer me how to do this.
from
Vineet agarwal
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Dear airtel manager .
Subject : Complaint about my loving network airtel.
My name is Pandidurai from tamilnadu.but now iam studying alliance university bangalore.iam using airtel for many years.i did my graduation BE in tamilnadu during that time my airtel number is "[protected]".really i enjoyed very much tower capability, offers, full taltime topup, etc etc of airtel.now iam doing my MBA in bangalore.i have experience about airtel in tamilnadu so in bangalore also i got new airtel sim and my mobile number is "[protected]" (In our alliance university itself we have departmental store so here itself we purchased the sim but that time no airtel sim. i waited for three days to get my airtel sim).
Problems
1.Customer care is very very very poor.
2.People in customer care was not responding properly.
3.Unknowingly balance reducing.
Conclusion:
Iam going to change my network .ie(airtel to vodafone)
for Verification purpose:
Name:Pandidurai
Date of birth : 09/07/1989
FAthersname:s.kr.durairaj
Mobile number : [protected](tamilnadu)
[protected](bangalore)
proof given : Lincense or college id
request : Go and check my tamilnadu number profile .how iam worth to airtel .
i[censored] have any doubt in my feedback go and check my profile using the information give by me.i dont know how much you are considering my feedback..but this is sure in alliance university many people are going change his network like me.
by
Sincerely
D.Pandidurai(Missing my loving network airtel)