[Resolved]  Airtel — daily RS 5 deducted from balance

Address:

Dharwad, Karnataka

--- On Tue, 5/7/11, Vinaykumar Harwad <[protected]@yahoo.com> wrote:


From: Vinaykumar Harwad <[protected]@yahoo.com>
Subject: Re: ACKNOWLEDGEMENT MAIL. [|BAL|[protected]|[protected]|]
To: [protected]@in.airtel.com
Date: Tuesday, 5 July, 2011, 9:23 AM

sir,
today also rs 5 dicuction from my balance my compliant no is[protected]
what to do.
Pl Let me know who is reposible for this.

let me know your company generral manager name and addresss.
company
company sectrtary name.

ceo no.

if not i will lodge compliant in police complent angaist co general manger cheating me.

please acknowledgement of recipt.
with nameand adsresss.

--- On Mon, 4/7/11, [protected]@in.airtel.com <[protected]@in.airtel.com> wrote:


From: [protected]@in.airtel.com <[protected]@in.airtel.com>
Subject: Re: ACKNOWLEDGEMENT MAIL. [|BAL|[protected]|[protected]|]
To: [protected]@yahoo.com
Date: Monday, 4 July, 2011, 11:32 AM

Dear Customer,

We understand from your previous e-mail expressing concern regarding the deduction of balance towards Subscription service for your airtel mobile number [protected].

We regret the inconvenience caused in this regard.

We would like to inform you that, as per our records, an amount of Rs.60/- is debited towards your account for BIKU Subscription service till from[protected].

As a one time benefit we have credited an amount of Rs.50/- and the same will be credited to your account within 24 hours.

And the remaining Rs. 10/- will be credited to your account within 48 hours.

Deactivation of BIKU Subscription service:

We would like to inform you that your concern regarding receiving deactivation of BIKU Subscription service has been registered.

The service request number is [protected].

We will revert to you on or before[protected].

We request your cooperation until such time.

You may dial *123# (Toll free) to know about the balance and validity.

Currently, there are no other Value Added Services currently active in your account.

Alternatively, you may also dial *121# from your airtel mobile to activate/deactivate any Value Added Service instantly.

We hope that we have able to address your concern.

Please do write in for any further assistance.


Yours Sincerely,

DHINESH KUMAR.P. P.
Customer Care
Bharti Airtel Limited

Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
Click here to provide Feedback.

Or, if you cannot click on the above link, please copy the full URL from below and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=B5D73E4BB4D53941424B43434F4EBFDD2164...⇄

Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.

[protected]Original Message[protected]
From: [protected]@yahoo.com
To: [protected]@in.airtel.com
Cc:
Sent: 04/07/2011 13:15:02
Subject: Re: Acknowledgement Mail.

sir,

since[protected]
ref. s[protected]
complaints. re deduction of rs5 daily from my mobile
b

in which authority given you to diduct.

RS 5 diducted with my permission or not use the and website

dates are 4th july


11th june
3rd feb
4th feb
12th may
12-06
11-06
10-06
3-06
2-06
1-06
31st may
30th may
and i have all complaints no
which are send to nodel officer/ supervisor.
respose in nil.

IT SHOWS THAT YOU ARE CHEATING CUSTOMER

vINAYKUMAR

COPY TO
NODEL OFFFICER MINAXI BORA

--- On Mon, 4/7/11, Vinaykumar Harwad wrote:

From: Vinaykumar Harwad
Subject:
To: [protected]@in.airtel.com
Cc: [protected]@yahoo.com
Date: Monday, 4 July, 2011, 5:07 AM

sir,
MY MOBILE NO IS [protected]
I HAVE BEEN CHARGED RS 5 EVERY DAY WHENEVER I RECHARGE WITH MORE THAN RS 30.
IF I RECHARED EITHER 75 OR 100
THANK FOR USING BIKU SUBSCRIPTION SERVICE FROM AIRTEL .
YOU HAVE BEEN CHARGED RS 5 LATEST GAMES HTTP GCIUB.IN

PL LET ME KNOW WHAT REASON AND POLICY OF CO.
ON[protected] SINCE THAN I AM SUFFERING.
EVERY TIME I GIVE COMPLAINTS,
THEY ARE ASSURING NEXT TIME DOSENOT HAPPENED.
MY COMPLAINTS NO S[protected]

PL LOOK INTO MATTER IMMIADIATLY.
ACKONOWLEDGE THE RECEIPTS


VINAYKUMAR
[protected]

CC NODEL OFFICER MAINAXI BORA

MINISTARY OF COMMUNICATION AND INF

--- On Mon, 4/7/11, [protected]@in.airtel.com <[protected]@in.airtel.com> wrote:

From: [protected]@in.airtel.com <[protected]@in.airtel.com>
Subject: Acknowledgement Mail.
To: [protected]@yahoo.com
Date: Monday, 4 July, 2011, 7:30 AM

Dear Customer,

Thank you for writing to us.Your mail has been received by us,we shall get
back to you within 24 hours.

Please note our new email id [protected]@in.airtel.com. In future post your
queries/request or complaints on [protected]@in.airtel.com

Warm Regards
Airtel Customer Service

Note: Please mention your mobile no. in the subject of the email whenever
you write to us for a quicker response. Do not include any space or any
special characters between the digits.

** Log onto www.airtel.in . Register Yourself and enjoy the following
benefits
Subscribe to Ebill
View Itemized bills free of cost
Pay your airtel bills
View tariff plans & VAS details
Analyse Bill Usage
** Manage your account from your Mobile at your fingertips. Dial *121# for
account related information

** Quick Tips
To activateUnbilled Alerts sms SUNB to 121
To activate Ebill sms STOP PAPER (email id) to 121
To Get Ebill Password sms EBILL PASSWORD to 121
Start a Service sms START to 121
Stop a Service sms STOP to 121

This is an auto-generated response. Kindly do not reply on this mail.

[protected]-Original Message[protected]------
Subject:
Date: 04/07/2011 10:37:36 AM
From: [protected]@yahoo.com
To: [protected]@in.airtel.com
Message body:

This e-mail and any files transmitted with it are for the sole use of the
intended recipient(s) and may contain confidential and privileged information.
If you are not the intended recipient, please contact the sender by reply
e-mail and destroy all copies and the original message. Any unauthorized
review, use, disclosure,dissemination, forwarding, printing or copying of this
email or any action taken in reliance on this e-mail is strictly prohibited and
may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its
subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are
unable to exercise control or ensure or guarantee the integrity of/overthe
contents of the information contained in e-mail transmissions and further
acknowledges that any views expressed in this message are those of the
individual sender and no binding nature of the message shall be implied or
assumed unless the sender does so expressly with due authority of Bharti Airtel
Limited. Before opening any attachments please check them for viruses and
defects.

This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.