[Resolved] Airtel Digital TV — Installation & poor service response | |
I have a huge complaint again Airtel Digital TV. I purchased it on 20th Dec and I was told the installation will be done the same day at 8 PM. But no body turned up for the installation. Then on 21st they again issued me slot for the installation which was for 5 O clock in the evening and again nobody turned up. Airtel again felt sorry for this and were trying to issue me slot for the third time whcih I refused. The customer support service is so bad that they do not have any knowledge of who would be visiting at customer place they only assure that we have passed your complaint to backend department and they will give me call. But nobody is bothered to callback. Despite of long talk with customer support nobody so far turned up for the instllation. Airtel Service support is really pathetic. Its a newly launched service and in the starting they cannot keep their commitments and don;t know what will happen if their customer database increase. I request all who are planning to buy Digital TV to stay away from it as I am too myself is figting with Airtel to refund my money back. Regards Mukesh Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
5 Comments | |
Comments
hi This is gurmeet i live in sydney i got an airtel digital unit from india and i wanted to use it in sydney but i got some problems i didn't get signals hear or may be i tryd to wrong diraction so please saggest me the dirraction of dish or how can i set and watch indian programs with airtel digital tv please give me reply as soon as possible thank you
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Hi This is pallav from bangalore i bought Samsung LCD from Vivak electronics bangalore with this i got ARitel Digital connection for 5 month free. from the very first day i m not getting any clerity or goood singles from the dish TV and Setup box. i have called morethan 20 times till now to the Customer care people but same response i am getting ... they say like our exective will come to your house by mentioned time but there exective didn't come to my house at the mentioned time..
Airtel servie for Digital Tv is very pathetic and clerity of picture is worst... customer care people are not supportive...
Pelase tell me wat to do. to whom i have to contact for this
Airtel servie for Digital Tv is very pathetic and clerity of picture is worst... customer care people are not supportive...
Pelase tell me wat to do. to whom i have to contact for this
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