[Resolved]  Airtel Digital TV DTH — Request not serviced 7 times

Address:

Maharashtra

This is to bring to your notice that I had bought an Airtel Digital TV DTH connection last year and was happy with the same. I had just trusted this brand as I was using this mobile service since last 7 years. But, as with TATA SKY and other private DTH operators, true face was shown now which was so frustrating that I had to share my experience here.
There were some new channels introduced on Airtel for which the dish has to be re-aligned which is known as Satellite Migration. This was not even informed to me by any means but found it on when I called the customer care waiting for almost 20 minutes. It has been almost a week and 5 complaints regarding this issue have been booked with no result. Moreover, yesterday I had a talk with Mr. Abhishek who was the Manager on duty and he as usual gave false acclaims for the 7th time that the engineer would come to my home today. But, same thing continued and they were falsely committing once again.
It is very disappointing as I did not atleast expect this from Airtel as I have also heard many bad experinces for TATA SKY and RELIANCE BIG DTH. Also had been using DISH TV.
Please help me if you can in this regards and let us see if these people can understand your language.
Zubin Engineer
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