[Resolved]  Airtel Digital TV — Fraud

Address:Gurgaon, Haryana

Dear Sir,

I received a phone call from some unknown person disclosing his identity as a Airtel representative asking me to contact one Mr Raj Verma, Cheif Supervisor, Mumbai on Phone no. [protected].

On contacting Mr Raj Verma on above mentioned Phone no. I was informed that Airtel Digital TV has come up with some Scheme and I have won cash prize of Rs.10,00,000/- (Ten Lacs) on using my Airtel mobile no. [protected] through a lucky draw. To claim the prize I was told that I will have to buy Dish TV Recharge coupons worth Rs.15,600/-, however, thinking that since this a promotional scheme by Airtel Digital, I purchased recharge coupons worth Rs.15,600/- of Airtel Digital TV. Pl note that I am not a Airtel Digital TV subscriber. As advised by Mr Raj Verma I scratched all the Recharge cards and informed him the recharge PIN numbers.

I was further told by Mr Raj Verma that representative from Airtel Gurgaon would visit us today i.e. on 22nd May,2010 at 12.30 pm with a State Bank Of India Cheque no. 7409000/88 towards the prize money. However, I was again contacted by Mr Raj Verma at 8.30 am this morning asking me to purchase additional recharge coupons of DISH TV for Rs.35,300/-. This amount, as explained by him was towards 50% of Income Tax payable against the prize money. The balance 50% will be borne by Airtel.

I got suspicious and noticed that the phone no. of Mr Raj Verma is not of Mumbai as it is starting with international code (+92) and called him again to inform that I would get this amount (Rs.35,300/-) deducted from either the prize money or the cash which was to be finally reimbursed to me by Airtel representative equal to the amount of recharge coupons which I have purchased. On mentioning this Mr Raj Verma sounded agitated and asked me to buy coupons of any value and asked me to inform the coupon nos. to him before he deputes his Gurgaon Representatives. I decided not to buy any more coupons and to report the matter to Airtel for needful investigation & action.

Since, I have purchased Digital TV recharge coupons worth Rs.15,550/- and have already scratched them (as explained above) I request you to kindly advise me a way to recover the cost of these recharge coupons, you are also requested to Block these cards to prevent misuse. I furnish below the pin nos of these coupons :

Coupons Of Rs.1000/- Each

Sr.No. Card Serial No. PIN No.
1 [protected] [protected]
2 [protected] [protected]
3 [protected] [protected]
4 [protected] [protected]
5 [protected] [protected]
6 [protected] [protected]

Coupons of Rs.750/- Each:

Sr.No Card Serial No. PIN No.
1 [protected] [protected]
2 [protected] [protected]
3 [protected] [protected]
4 [protected] [protected]

Coupons Of Rs.500/- Each :

1 [protected] [protected]
2 [protected] [protected]
3 [protected] [protected]
4 [protected] [protected]
5 [protected] [protected]
6 [protected] [protected]
7 [protected] [protected]
8 [protected] [protected]
9 [protected] [protected]
10 [protected] [protected]

Coupons Of Rs.250/- Each:

1 [protected] [protected]
2 [protected] [protected]
3 [protected] [protected]
4 [protected] [protected]

Coupons Of Rs.100/- Each:

1 [protected] [protected]
2 [protected] [protected]
3 [protected] [protected]

Coupons Of Rs.50/- Each :

1 [protected] [protected]
2 [protected] [protected]
3 [protected] [protected]
4 [protected] [protected]
5 [protected] [protected]

Waiting to hear from you at the earliest.

Regards - D.Kaushik
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Hi! I am Ranjan karmakar from Coochbehar. The airtel Digital Tv Website and its customer care is fraud! because they said to me that "you can buy Airtel digital TV at rupees 999" Because you have a airtel prepaid Mobile. Then they said to me that "enter your bank credit card info to IVR and get digital TV installed to your home in Next 48 hours. I have made that transection on 23/03/2010. But till today i did not get anything without a transection id. my transection id is 7889943 and my mobile no is [protected] and I have Called the customer care at least 50-55 times. But they said we will refund your transection because you are not a post paid customer of our mobile service. But where is my money???
My airtel digitel TV ID is [protected].
I had start ESPN Plus service on 2 May, 2010. But after my last recharge this sercive has been stopped why? As I had already paid for same for one month. Pl. start this service up to 2 June, 2010 + these days this service is not comming on my TV, without any extra charge.
Thanks.

(PRAJESH SHARMA)

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