Airtel — False Data Usage Calculation

Airtel — Airtel Bunch of Incompetent Fools

Dear Sir/Madam,



This is to bring to your attention a problem I am facing since 12th April, 2008.



On 11th April, 2008, I activated GPRS on my mobile because I had to travel to Gujarat for a week. It was activated instantly. However, after repeated sms/calling 121, I did not get the settings for my Imate SPL mobile. Infact my mobile was blocked for calling 121 and I was advised that I should contact only through SMS which will be replied in 24 hours.



After searching on the internet, finally I found the settings on 12th April, 2008 when I was in Ahmedabad. However, the speed was so poor/pathetic that immediately I sent an SMS to deactivate my GPRS. However, I got error “FAILURE TO DEACTIVATE SERVICE. PLEASE TRY LATER.” When I called 121, I was told that since my mobile was from Bombay, I have to call a Bombay number [protected] to deactivate the same.



Instantly I called that number and the executive took my complaint. However, when I found that my money was being deducted for the next two days, I sent an email on 15th April, 2008.



After that, I have been continuously calling helpline 121, sending emails, have personally visited your Kandivli relationship centre but my problem still continues.



Everyday Rs.14.99 is being deducted from my mobile. I did get refund a few times but what about my time that is being wasted in calling everyday to your 121 and giving my complaint.



I believe now each and every executive at your Mindspace office knows my voice. Till date, almost each and everyone has assured me that ‘YOUR PROBLEM WILL BE SOLVED IN 2 HRS., IN 6 HRS., IN 24 HRS’ etc. but nothing has been done. One particular gentleman Mr.Sheetal Mohite asked me to personally call him and check about the status of my complaint but after that he was not approachable. Once, I was informed that he is not available but he will call me back. Till date nobody has called back.



A few times, some people called me from Airtel saying that they are calling from the head office and also refunded my money and said ‘YOUR PROBLEM HAS BEEN SOLVED’.



Also, I keep getting messages that ‘YOUR PROBLEM HAS BEEN SOLVED’ and ‘YOUR MONEY IS BEING REFUNDED’ but these are only SMS, I didn’t get money whenever I got SMS but a few times I did get money refund but without any SMS.



Why does it take 50 days to solve this simple problem?



I would have simply discontinued this pathetic service but the problem is I have just printed 10, 000 brochures and 1, 000 visiting cards and have got the number on a lot of my websites.



Please solve this problem at the earliest because I don’t have any other options but to keep calling 121 and keep posting to various consumer centres/public interest blogs/reviews on the internet about Airtel.



A general search on “airtel sucks” on Google would bring a lot of them. Anyway, there are thousands of complaints already and I don’t think another addition makes any difference.



I wish I could get Shahrukh Khan’s email to just check from him why he goes “ga-ga” in ads over this rubbish service.



Thanks & Regards,

Mustafa K.

[protected]



Copy : Consumer forums and various blogs on the internet

Sorry for a wrong title "AIRTEL BUNCH OF INCOMPETENT FOOLS" - actually it is we consumer who are fools to have taken Airtel. AIRTEL SUCKS or THIRD CLASS SERVICE FROM AIRTEL or BEWARE OF AIRTEL or DON'T BUY AIRTEL would have been a better title. I guess I will shortly become a Search Engine Optimisation professional by posting such a lot of AIRTEL SUCKS posts on various blogs.

Could u pls. provide GPRS setting for Imate SPL at mail address [protected]@gmail.com.

Thanks a ton

i totally agree with u ...
bloody Sunil Mittal ...Fraudy !!!

my hello tune problem is stil not solved...

Bharti Airtel — Purchase details required

Dear Sir,

This is to bring to your notice that someone made three unauthorised transactions with bharti airtel through my ICICI Credit card number [protected] in October 2008.The transactions happened on the same day, almost same time . Each transaction was of Rs.6334.

The transaction ID'd given to me by ICICI bank to trace the above person with Bharti airtel for the above three payments are as follows :
1) 110171
2) 224166
3) 895922
All of the three were of same value i.e Rs6334 each.

Since the payment to bharti airtel was done through my credit card, I would like to know the details of the purchase i.e. if the payment was done for mobile phone bills then let me know the name, number and address of the concerned person. Or if the person has bought some product then the address of the concerned person etc..

My intention is to get to the person who has done this unauthorised purchase through my credit card.

I would really appreciate if you can search and provide me with the information of the concerned person asap.

Awaiting your early reply.

Note:
I also attaching you the conversations i had with ICICI over email on this issue.

Have a Nice Day!!!

Best Regards,
Manik Gupta
[protected]

Hi...,
Please let us know whether this is a credit card loss case or some body has used your card for that time being or something else.

bharti airtel ltd upe — switch off or number not available

TO
CEO,BHARTI AIRTEL LTD UPU
SIR,
I AM NEERAJ DIST BHARTI AIRTEL LTD MADHOGARH JALAUN MY CONT NO [protected],
MY COMPLINT , SWICH OFF OR NO NOT AVILEBLE ON CONT,IN MY DIST JALAUN

THIS PROBLEM ALLREDY FORRWORD TSM ,ZSM, ALSO NETWORK TEEM
COSTMER TEN DEYS PASSING THIS PROBLEM AND NEGETIVE APROCH COST BITBEEN COMPNY
SO I REQUEST TO YOU SOLVE THIS PROBLEM

THANKS

madhougarh area airtel service is not concern

Airtel — Not providing data usages

I have puchased Nokia-C3 on 03 oct,2010 and their was a scheme that if we purchase Nokia-C3 then Airtel will provide us the GPRS upto 6 month (2 GB per month). First month the data usages is provided to us but in the next month (05 Nov,2010) this facility stopped, when I talked to costumer care of Airtel Mr. Pawan told me that there was a technical mistake and these data usages will be add in my account on 08 Nov,2010 and we have followed all the rules, but this have not be done. When I again talked to the costumer care,now they are refusing to do this.

The mobile no on which these data usages should be added is [protected]

Namaste Mr. Anand,

This is to inform you that your concern listed on 15 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Mr. Anand,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.


We assure you that we are committed to resolving the issue to your satisfaction.


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33