[Resolved]  Airtel (Frontline Sales Pvt Ltd. ,) — Postpaid connection

Address:Mumbai City, Maharashtra

Hi there do not submit any kind of docs and money to the above mentioned DSA ...i got a call from sangeeta (executive)..she said submit the docs along with Rs. 300.00 and service will be activated within 5 days..now it has been over 20 days not single intimation from Airtel..when i approched airtel.. thehey did not received the doc and the money..Again when i called that sangeeta (i never seen such an executive )..she given one more useless fellow's number..he said will check and revert..but he did not.then i called that guy..there is no response ..just attended the call neither he keeping on hold nor answering.. So please do not beleive in such kind of fraud company.. i lost my money and docs..Beware of these dogs like sangeeta and satish poojary

Warm regards,
Govindraj.K
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

This front line executive do not bothetr about customer after receiving document they do'nt pick call they r careless airtel should working with them frm parth:[protected]
I m very much upset with airtel service.I put my request of porting my number [protected] from Vodafone to airtel.for that I have requested frontline outlet. I was expected to do all procedures in a weeks time.I got msg from Vodafone that the porting code is not matching.for this when I called frontline they r just ignoring my complaint. Ghe executive Mohammad n Priya are nw just ignoring my calls.I m totally upset with this type of service and thinking of switching to reliance or Tata.
look forward for cooperation as soon as possible. Thank you.
I called Airtel on recommendation of my friends. I was buying a new Smartphone and didn't want to port my existing CDMA number. I filled out form online, and in no time I get a call from Airtel executive who recommends that an Airtel executive will come and collect documents and money from me. Impressed at customer service agreed. The promise was to activate services in 2 days. It has been over 15 days, no SIM, no service and money lost. I am sure this company is engaged in Fradulant activities and won't be surprised if the SIM card is found in hands of some criminal or terrorist. I have already filed FIR with local police stating I have NOTHING to do with Airtrel or their agents and I have not received any services after having made payment. Frontline and Airtel BOTH are BIG Frauds.
Do not ever order anything from Airtel, if you are in Mumbai as you are inevitably directed to Frontline which is a fraud company. It has been over 15 days, documents taken and no response from Either parties. I won't be surprised that my SIM ends up with some criminal or terrorist. I have lodged a complaint with local police to ensure that I am not a customer of Airtel will never be again. None of them have any formal complaints department nor a number/email to submit a complaint. How grossly convenient. Looking for filing a suite against them. Any suggestion where and how to do that?
I got a call from this Frontline for Airtel connection. I said I wanted same number as my Vodafone connection. They agreed and sent one person with simcard and a form. He filled my details in the form got my signature and took my photo and Adhar card copy. I was asked to follow instructions as per sms that would be sent to me. I got few sms and finally I was informed that the Vodafone clearance is over. Soon the Vodafone connection went off. So I put the Airtel simcard and tried to make a call. The call went automatically to Airtel verification dept who asked my details. They told me that my name, date of birth, alternate phone number, etc entered by this FRONTLINE are all wrong. They asked me to approach the Airtel Gallery. Then the Gallery guys told me that my number is blocked and so they sent an e mail to Frontline. I also kept contacting them and there is absolutely no use. It is now almost a week and my number is blocked. THIS FRONTLINE COMPANY IS TOTALLY INEFFICIENT AND NON-PROFESSIONAL. I had only a landline number and from the net I dug out this Frontline address which I confirmed is their number.
I received a call from [protected] and [protected] mobile for porting vodafone to airtel. Plan offerd by them is
Monthly rental 210 which includes 4G data 1 GB, 300 local min, 200 SMS.
I submitted all the documents they required. Now my number is ported from vodafone to airtel. But activated plan is different than they committed. I have all the recorded calls which i have received from the executive. Before taking any legal action i want know how can i get the plan which they offered to me.

- Yogita [protected]
BEWARE OF FRONTLINE SERVICES IT IS FRAUD.
VERY BAD EXPERIENCE THEY TAKE Rs.300 & no response after that.
STOP USING AIRTEL go for vodafone.
AIRTEL IS PROMOTING FALSE & FRAUD COMPANY.
and
Hi... same thing has happened with me also, docs were taken verification was done, security deposit of 300/- was also taken and now they are not responding. Frontline Salesmart pvt. ltd. is a fraud set up, no one should get into all this. I think if they are using Airtel's brand name then in a way hey are deteriorating it also. Hence if Airtel is not involved in all this it should check into the matter. These there are so many networks available that they will not even like to give second chance to Airtel.
BIG FRAUD

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information