[Resolved]  Airtel — unauthorized charges

Sir,
I would like to inform you that I am using a prepaid connection from airtel with number [protected] which belongs to Kerala State.I would like to inform you that,I got this message and reduced 99 rupees from my balance even if I haven't downloaded or subscribed the specified content.

The message got is the following:

[protected][protected][protected][protected][protected]------
From:AD-54321
Sent: Tuesday, February 22, 2011 5:01 AM

Thanks for downloading MowgliInJungleBook from Airtel. You have been
charged Rs 99. Get
latest games at http://gclub.in/ea
[protected][protected][protected][protected][protected]------
Even though I send complaint as email to [protected]@airtelindia.com they didn't take any action.
So I would be thankful to you if I can get my balance back...

yar pichle 2 week se 200_300 rupee kat liye ho game downloaning ke jabki maine ye acces kiya hi nahi cus. Care me cal karne par jawab sahi nahi milta please do something warna mere pas last option trai hi hai

AirTel — unauthorized charges

many times unwanted services are activated automatically and charges thereof are deducted even if i have not subscribed to such services. this may be happening with thousands of customers of airtel prepaid . this should be stopped by the company.

My mobile no is [protected],,,,,i have been charged Rs.2 daily for mms subscription which i havent applied...also i have nokia 1100 mobile no support for mms facility...please provide me a solution...

AirTel — Unauthorized activation of charged services

Dear Sir,

My father hold a Airtel Pre-paid connection ([protected]). This is the third time in past few months that airtel has activated charged Value added services on the number. If you call and complaint them then they give you fake information that the service was activated from your side on this date by dialling this no. They do close the service but do not revert back the money.
This time they have activated some 'Ayurvedic Tips' services. I got to know about it only after receiving the re-subscription msg from them at 3:30 in the night. The last time I had clearly indicated to them that no services be activated on this no. My father is an old man and is not aware of any messages coming on his phone.
Its cheap trick on Airtel's part to extract money from people who are not so learned about technology. Repeated warnings by customers also doesn't refrain Airtel from stopping their alleged behaviour but they try and put blame on us.

Thanks,
Amit

Airtel Mobile Services — unauthorized charges and fraud by customer care executive

i was suffered many times by unauthorized deduction of my prepaid account balance by airtel services .
when i asked to customer care services about that then i was get wrong information . and i sure that it was wrong information
i also talked to senior officer he told that my complain is registered and action would be taken but it was never happened .

I have suffered many times by this situation.
the main story is that on Sunday ,03/04/2011 at near 10 pm i bought a recharge voucher from retailer and i was unable to recharge my account then talked to customer care .he wisely told to tell my secrete code of recharge .i did.he provided the information that my recharge voucher is valid till that time. but shortly when i tried to recharge my account i got that it was used.It mean customer care executive officer used my voucher as no any one know my code.when

this is not big incident but many people getting suffered by this situation so please take action about it

for any proof i took that voucher and its serial number

my contact number is [protected]

looking ahead from Ur side

i wish it wuld be not only a formalty

thanx

AirTel — unauthorized charging

My mobile no.[protected]
Requested thrice for unsubscribing to monotune,victoia secret service ,promotioal and other advts. and got confirmations that they will be unsubscribed.But my account is charged every day and complaints have no effect and i am thinkinf of shifting to another service provider though i am with airtel for many years,

i have been using the airtel sim since 5-6 years. some time before i purchased a 3g phone on which i activated a GPRS service of airtel. In this service, 10 rupee are supposed to be charged by the company on daily basis. Some days before company has cut down the 480 rupees instantly on the name of browsing charges while my GPRS scheme is running. I talked about this with company fellow but they are just not ready to listen me. Please tell what to do?

Airtel — Unauthorized deduction of Airtel Radio Service

Airtel is deducting Rs. 30/- since last 2 months for its Airtel Radio Service which I never activated. My mobile no. is [protected]. I am trying to contact the customer care but I was never able to reach them. This is really frustrating. Please help.

Hi,

I had recieved messages stating my banalnce has been dedeucted for hello tunes. Earlier also, my balance was deducted due to some service activation.
I did not subscribe to the above services, and despite the same, the customer representatives mentioned that it has been activated becuase i had called them up to activate these.

This has been happening very frequently and i do not know what i should do. I tried calling the customer care multiple time, but they do not refund the charges.

Kindly assist.

AirTel — Unauthorized charges

I am using an Airtel Mobile Prepaid SIM. The thing is Rs. 2.00 is deducted from my balance for VAS Download. I dont know what thsi VAS Download is. I havnt download anything from the Airtel service. I have talk with the customer care also, they didnt give any exact reply instead they say we dont know about the VAS download. More than 3 times this amount (Rs. 2.00) is deducted from my balance. Anything to stop this... will be very thankful if someone give me the clue to stop this.

Airtel — unauthorized charged

daily 1 rs charged karte ho mujhe pta nhi kyuuuuuuu contact me as soon as possible
my no is [protected]

Dear Sirs/Madam,
This is regarding Internet bill raised, without taking my consent or request for any kind of related services, which had been complained 4 times with 4 different complaint numbers (Req. No.41992031, Dt.10.02.2012 / Req.no.[protected], Dt.27.02.2012 / Req.no.42564265, Dt.12.03.2012, req.no.42657106, Dt.17.03.2012), but till date the concern is laying unresolved from AIRTEL and the employees are always asking me for payment and telling, if not paid soon then the mobile services will be discontinued . Let me know what to do now. Internet bill is approx Rs6000.00 for 2 months unwantedly and forcefully raised to me, which never been requested from my end to provide in my cell phone.
Waiting for a quick resolution,

Yours truely
Prabir Kumar Sasmal
[protected]

Dear Sir,

Airtel has activated radio services on my mobile and deducted Rs 30/- even though I never subscribed for it. Can you please re-imburse the amount and stop this service. There have been countless occasions where I was a victim of Airtel wherein I was auto-subscribed to its services. I hope my request will be promptly actioned through this forum.

My mobile number is [protected].

Dear Sir,

Airtel has again deducted Rs 30/- for Airtel Radio. Please reimburse this amount as I never subscribed for Airtel Radio .. I am really concerned as this is happening every month and I am out of patience complaining against this harassment. My mobile number is [protected] .

As a first step please reimburse the deducted amount and please unsubscribe me permanently from Airtel Radio so that I dont face further deductions.


Regards,
Ganesh Singh
Hyderabad, AP.

Dear Deepak,

I am concerned as the complaint made by me on 18th August 2012 has not been addressed yet. The deducted amount of Rs 30/- has not been reimbursed. Can you please check and respond ? My mobile number is [protected] .


Regards,
Ganesh Singh
Hyderabad, AP.

Sir

Extra charges of Rs 799 had been added in my latest monthly bill. When I had contacted the customer care and told them about the issue,instead of solving my problem they told me that that I had asked them for this additional scheme.I am the single user of this PC and i know that i hadn't opted for any extra GBsof data. On 30/07/2012 one sms came to me in which they said "THANK YOU FOR CALLING US. THE REFERENCE NO FOR YOUR AIRTEL FIXEDLINE [protected]_DSL IS 19506134,REGISTERED ON 30/07/2012 22:01."

I had not called for any service and they are texting me Thank you for calling us. I even dont have any landline telephone. Things become intolerable when one has to pay double the money for no reason.
It is my kind request that I want waiver from these extra unauthorized charges on my bill. I dont find it appropriate to pay for something which i had never asked for and which i had not even used. I want a quick action on my complaint.

Thank you

Mohan Chandra Bhatt

account no: [protected]
bill no:[protected]

Dear Airtel,

This is a follow up note of my complaint submitted on 18th August - Airtel has again deducted Rs 30/- for Airtel Radio though I never subscribed for it. The response from Airtel said that my concern has been addressed but I am sorry to say that the deducted amount has not been reimbursed yet. My mobile number is +91 [protected].
Please reimburse the amount.

Regards,
Ganesh Singh
Hyderabad.

Namaste Mr. Singh,

We would like to inform you that your concern listed 05 Sep. 2012 has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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