[Resolved]  Airtel — Illegal and false bill payment

Airtel — illegal collection of money

My Airtel No. is [protected] i have connection of lifetime prepaid where scheme is Rs. 1.00 for any call with daily diduction of Rs.1.50 (ie. Rs.50 per month) , but from last few months Airtel has announced Any call Rs.1, with no other extra charges.
For this i have made several requests to Airtel ,
Ref : [protected] on 10-2-08
Ref :[protected] on 15-2-08
Ref :[protected] on 21-2-08
Personally hard copy of Request to Airtel Gallary on 16-2-08
But still now my deduction os on , this is a mental torture of general public and perhaps this is not only the matter of 1.50 paise but if company is charging this amount to thousands of customer than definately this matter must be put under scanner.

AirTel — false bill amount

Sir/Madam,
I am writting this complaint against Airtel. I had been using Airtel postpaid connection for last 4 years at noida. The connection was in my uncle's name because i was an outstation student and i had no address proof. i used to get a bill amounting Rs[protected] depending upon my usage. I got married in the month of Nov last year and shifted to Mumbai. I was still using the same no. due to the same problem of address. I decided to deactivate my airtel no. as i was on roaming in the month of march and requested for the same. I had made an ISD call on 14th of feb to Dubai as a friend of ours called up. That was the first and last ISD call that i had ever made. As i mentioned it i had placed a request to deactivate my no. it was deactivated on 15th of march at around 11 am. To my surprise i recieved a bill amounting Rs 13, 000/+. When i asked for itemised bill i saw that calls have been made to a country of which i don't even know the countrycode. When i called up to speak to their executives they told me that i have used airtel Live which i have not used in my entire life . My amount that i am suppose to pay to Airtel is Rs 3740/.Later i started getting calls from their officials saying that i have made ISD calls. To my further astonishment when i went through the entire bill those ISD calls were made between 15-18th of March after my connection was deactivated.
I would like you to suggest what should i do next and would want to take a stern action against Airtel for literally harrassing me and wasting my time, energy and money.

Thanking You,
Your's Sincerely
isha sharma grewal
31/05/2009

Hi

I am prepaid Airtel mobile user & my no. is [protected]. Airtel has just started a Friend chat service on my mobile on Trial basis and without any information to me. It never wanted any such type of service but they started without my consent.

After 3-4 days they deducted a fee for this activation again without any information to me. I have never asked them to subscribe or continue this trial scheme on my mobile. Even on activation of this scheme on my mobile they didn't sent any confirmation message or SMS to me.

When I asked to Customer Care center then the reps (Dharam, Muthuk and Manjeet) talked very rudely to me regarding their scheme and refused to refund the money. They even asked me that if I want then I can sue them in Consumer Court and they will do like this only.

How could Airtel activate any scheme on Trial basis without my consent and without any information?
How could Airtel subscribe any scheme on my mobile without sending any message to me?
How could Airtel deduct any amount from my prepaid amount without any information to me?
How could Airtel customer care reps (Dharam, Muthuk and Manjeet) talk to me like this ?

Airtel is just Ridiculous. I just hate its Service. I will not recommend anybody else to have Airtel Service.

Folks,

I also got such fraud email from collection agency, refer this...and beware! I would request Airtel folks to notice this and close this issue.


LOKADALATH NOTICE FOR YOUR AIRTEL MOBILE NO:-[protected]

Pre-Litigation Case No. 335920/2013

Date:[protected]

Dear Customer,

This is to inform you that our records shows an amount of Rs. 4248.05 /- remains unpaid till date on your airtel mobile number [protected] bearing a/c [protected] .
We have also initiated mails, reminding you to make the said payment, which you have ignored. Hence the case has been moved to our solicitors and a Lok-Adalath notice has been initiated on 22th June 2013 at Office of Deputy Registrar, Basement, City Civil court complex, Behind Kaveri Bhavan, Bangalore-560009.Between:11 am to 4 pm (Lunch from 2 p.m. to 3 p.m.) for amicable settlement of the above mentioned account.
The notice has been dispatched to your billing address. Hence request you to take the notice and appear in the court on the above mentioned date.

For any further clarification, feel free to contact:- Ms Nayana On-[protected] .

Please do not reply on this e-mail for further communication, mark a mail to collections.[protected]@gmail.com

please ignore the mail if the payment is made.

Thank you

BHARTI AIRTEL LTD
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