[Resolved] Airtel — internet service | |||
I am extreamly sorry to say that tuesday evening I have wasted my 3-4 hour just by calling costumer service and following there advise. I was traing to activate internet service on my blackberry mob to use in lap top.I tried all customer service number and they told me to activate Rs 899 plan on my mobile, After doing that I was trying to connect to my laptop but it was not getting connected, no body given relevent information and atlast one person said that in prepaid connection it is not possibe. After confirming all these only I activated, I want to deavtivate this service immediately and want my money back, Actualy I cancelled my chennai trip from bangalore thinking that I can connect it and access internet in my home, Please call me back as I have wasted lot of money by talking to ur costumer care executives. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
5 Comments | |||
Comments
I contacted Airl Tel Noida for Broad band Internet connection and the same day their executive with name : Rinku Tyagi, employee No: 53234 visited my plae in Secotor-27, noida and collected all the requried documents along with the initial payment of 500/-. At the time of filling up the form he told me the internet connection will be enabled with in 24-48 hours. It was already 72 hours and i did not see any action. when i am trying to call the guy he is not even picking up the phone.
Reply
dear sir,
I am using aircel prepaid sim - cell no.[protected] location andheri east - last two days internet not working - last two days i m talking with your customer care executive but they are not given any solution. hops you people understand our problem. please resolve this issue imeediatley.
thanks
Vashali jawale
cell no.[protected]
I am using aircel prepaid sim - cell no.[protected] location andheri east - last two days internet not working - last two days i m talking with your customer care executive but they are not given any solution. hops you people understand our problem. please resolve this issue imeediatley.
thanks
Vashali jawale
cell no.[protected]
I had bought a MOTO G (2nd Generation) mobile phone via flipkart.com that was delivered on[protected].
There was an offer on it, that once an airtel prepaid sim was inserted and the offer at airtel.inoffers was activated 1 GB 3G internet for 30 days for two month for free was to be provided.
It can also be viewed at ( httpwww.flipkart.commoto-g-2nd-genpitme3h4v4hkcffcspid=MOBDYGZ6SHNB7RFC&otracker=hp_...⇄ )
On 31st January, I activated that offer and received a message from airtel of confirmation. (Snapshot Enclosed)
I received that 1 GB internet for first 30 days but after that for the second time it is not provided which was supposed to be activated from 3rd March. Have called several times to airtel customer care but they are not entertaining properly and also misbehaving some times by terminating the call in between.
Please help.
There was an offer on it, that once an airtel prepaid sim was inserted and the offer at airtel.inoffers was activated 1 GB 3G internet for 30 days for two month for free was to be provided.
It can also be viewed at ( httpwww.flipkart.commoto-g-2nd-genpitme3h4v4hkcffcspid=MOBDYGZ6SHNB7RFC&otracker=hp_...⇄ )
On 31st January, I activated that offer and received a message from airtel of confirmation. (Snapshot Enclosed)
I received that 1 GB internet for first 30 days but after that for the second time it is not provided which was supposed to be activated from 3rd March. Have called several times to airtel customer care but they are not entertaining properly and also misbehaving some times by terminating the call in between.
Please help.
Hi,
I have been using Airtel for more than 5years and Blackberry Internet for a year and a half, My Internet plan was 399, but few months before the plan was changed to 397 without prior notice, I was told to recharge once again for 397 (same month) at brookefields mall, Airtel showroom, after which my net started working. And this month on 05.05.2015 my Internet plan had expired by 12.00am. I had recharged for 397 again on 06.05.2015 in airtel showroom, brookefields, coimbatore, yet my net is not working. I lodged a complaint on 06.05.2015 by 1.50pm, blackberry tech executive promised me to resolve the issue WITHIN 24hours.
There was no response to the complaint lodged. I again called by 4.00pm on 07.05.2015, the executive had said the grace time till 5.47pm on 07.05.2015. But, The issue is still open as the server from airtel is low, for which they have been charging for my Internet usage, 0.09MB notification(without any usage being done). I again called up the customer care by 6.15pm 07.05.2015, the xecutive asked me to type *123*50# for which proved my Internet was on activation which had 299.07MB left for the month, yet I was not able to use it on my mobile. The validity was also mentioned to be 04JUN 2015, where the interenet was not used in my mobile at al.
I kindly request to look into this and sort the issue ASAP.
Regards,
Vaishali. V
EMAIL- [protected]@gmail.com
MOB- [protected] / [protected]
I have been using Airtel for more than 5years and Blackberry Internet for a year and a half, My Internet plan was 399, but few months before the plan was changed to 397 without prior notice, I was told to recharge once again for 397 (same month) at brookefields mall, Airtel showroom, after which my net started working. And this month on 05.05.2015 my Internet plan had expired by 12.00am. I had recharged for 397 again on 06.05.2015 in airtel showroom, brookefields, coimbatore, yet my net is not working. I lodged a complaint on 06.05.2015 by 1.50pm, blackberry tech executive promised me to resolve the issue WITHIN 24hours.
There was no response to the complaint lodged. I again called by 4.00pm on 07.05.2015, the executive had said the grace time till 5.47pm on 07.05.2015. But, The issue is still open as the server from airtel is low, for which they have been charging for my Internet usage, 0.09MB notification(without any usage being done). I again called up the customer care by 6.15pm 07.05.2015, the xecutive asked me to type *123*50# for which proved my Internet was on activation which had 299.07MB left for the month, yet I was not able to use it on my mobile. The validity was also mentioned to be 04JUN 2015, where the interenet was not used in my mobile at al.
I kindly request to look into this and sort the issue ASAP.
Regards,
Vaishali. V
EMAIL- [protected]@gmail.com
MOB- [protected] / [protected]
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