[Resolved]  Airtel Meghbela Broadband — problem in internet connection

I am a freelancer from Kolkata, India and an unsatisfied customer of M/s Meghbala Broadband services. I am using Mobile Office Dial up services of Airtel from last 4 years but have never faced any problem till today though the rates of Mobile Office got slashed to 20% of its original rate of before. I am interested to know the professional relation between Bharti Airtel and Meghabala Broadband services. As per the Ip check up from http://whatismyipaddress.com it shows that I have assigned to a static Ip from Megbala but shows a Suspected Network Sharing Device error in Proxy check while in the check up of Speedtest.net it shows the server hosted from .com.bd (Dhaka) geo location Hosting and for that reasons few sites that restricts the geo searching does not allow to access the pages which are easily accessed by the Mobile Office dail up connection. Am confused how can it happens with a service provider who provides both the Dail up connection and Broadband serivices. Can you mail me the details @ [protected]@yahoo.in with the details please? I am fed up with the services of Meghbala as they needs 10 hours to detect the cable fault and to change the cable and during that time the customer service support has no behaviour to attend the clients and only say that the responds as per feedback from the technician on site. Is this reply satisfactory? Hope will have the detail reply from Mr. Rajes Kumar from the Airtel Customer services team.

Subject :- Unable to access my net connection since 11/06/2011 (Saturday)

I am user services of Meghbala id :- bhotika_sl is having your internet subscription for about an year. During the course I had faced many times de-link / unable to get connected – but it used to get solved in due course of time.


But now the situation is very different and I am not at all satisfied with the subscription. Though, I may be a very small customer/user for you but I would like to mention that I am not getting service from your end at all. The situation is – Since 11/06/2011 Saturday I got disconnected and for the same I complained to the provided call center, your technician also visited to attend the complain on Sunday i.e. 12/06/2011 and assured me that the problem will be rectified by Monday 13/06/2011. But since then I am being fooling around by calling your call center people and false feedback regarding the rectification of the connection.

Therefore, I am planning to switch my service provider soon.

Sharad Bhotika.

Torrent speed slow

I am using Meghbela broadband user id Sounabh_ww sice last 2 years i was getting high speed upto 9 mbps when I downloaded Good seeded torrents but from today i am not even getting 200 kbps speed please look into this.