[Resolved] Airtel — Not Proper Mobile Bill | |||
Dear Sir/Madam, My Complain is that I had purchase a Air tel prepaid connection([protected]) in July 2012 after three months in Nov 2012 Air tel customer care called me and say sir please convert your prepaid connection in postpaid your monthly cheapest plan will be Rs.249/- and maximum Credit limit is Rs.2000 , so i had agreed with this . they send a executive at my home and he is taken my ID, photo, signature and Rs.300/- as a security deposit and fill up a Customer Application Form . after one month complete my bill is Rs.3880/- i am shocked with this bill. i called customer care that i am not agree with this bill and please convert my connection in prepaid they said me sir first you pay the bill than we will convert your connection in prepaid. After that i am not paid the bill in this dispute second months is also over and second month's bill is mail me i had check my e-mail there is Rs.3,025 bill is come. i am again shocked. Now my Question is that when my credit limit is Rs.2000/- then why company is not stopped my outgoings calls when i used Rs.2000 of my limit? Now Company's recovery team say me pay the bill otherwise FIR filled with regards section 420 against you. Sir i had paid Rs.1800/- (Rs.300 security + Rs.1500 bill ) . Now sir i request to you please help me i am a student and not pay this bill but some bill i will pay so please solve my problem. Yours Sincerely, Deepak Raj Singh ([protected]) Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 10 Comments | |||
Comments
Airtel Mobiles — Airtel Mobile Bills not Proper
Airtel services are getting pathetic. I have changed my billing address & updated it with the Airtel customer care. But I m still not getting my bills on my new postal address. Also whenever I complain, I have to update the same postal address & email information again. ppl working for airtel call center are pathetic, they don't have product information nor updates the information properly. 2nd thing I asked for a detailed bill for my usage so to cross check why am I billed soo much, m not getting the detailed bills, nor on my postal address and not even on my email id. though I have requested for n no. of times. Plus the login details keeps getting blocked on the website. its really frustrating to attain customer calls, where they don’t have proper info nor updates the details. Its bugging. Is Mr.Mittal listening? This may lead to customer dissatisfaction & loosing customers. Dear sir,
I have got two mobile connections numbers [protected] and [protected] postpaid. Previously bills were delivered to the state bank of india, kvic compound, vileparle (west). Now i have informed you to send the bills on my residential address instead of my official address so that i can make payment in time and accordingly address was changed & noted by you. Still i am not getting bills in time. I have to run your lokhandwala complex outlet for payment by taking leave for one day.So you arekindly requested to send both bills at my residential address as follows:
Ms VeenaPramod Rajapurkar
602, Madhura Tower, Kevanipada,
behind Petrol Pump,
off S.V.Road,
Jogeshwari(West)
Mumbai 400102.
thanking you,
I have got two mobile connections numbers [protected] and [protected] postpaid. Previously bills were delivered to the state bank of india, kvic compound, vileparle (west). Now i have informed you to send the bills on my residential address instead of my official address so that i can make payment in time and accordingly address was changed & noted by you. Still i am not getting bills in time. I have to run your lokhandwala complex outlet for payment by taking leave for one day.So you arekindly requested to send both bills at my residential address as follows:
Ms VeenaPramod Rajapurkar
602, Madhura Tower, Kevanipada,
behind Petrol Pump,
off S.V.Road,
Jogeshwari(West)
Mumbai 400102.
thanking you,
Bill detailes
Bill Details
i have not received my bill on e-mail, though bill paid.phoned many times to customer care no.121, which is costing 0.50 for 3 min.pl.look into the matter
AirTel — BILL NOT PROPER
Sir/ madam,we got a free offer for the free website but now you have charged Rs250 + Rs250
for june.
First of all please explain us if it is free website offer from your side why
did you charged this amount and why you misguide your customers.
Secondly, we don't want your free website and now deduct this amount from our
bill and only then we will pay your bill. Please don't call on our landline
because we are on vacation.
Whatever you want to ask you can mail us.
thanks
AC No[protected] Tel [protected]
Namaste Mr. Singh,
This is to inform you that your concern listed on 09 Apr 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 09 Apr 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Singh,
Further to our discussion dated 09 April 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Further to our discussion dated 09 April 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Singh,
We would like to inform you that your concern listed 09 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 09 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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Bharti Airtel — airtel mobile bill
i have 10 connection thru corpprate plan from airtel.i am not receiving proper bill every time.also last two month i have received mobile bills from airtel.last time they have disconnected my connection without informing us @ the bill.now also they have not given me bill.every time i am loosing my business due to airtel bad servcices. also they are not providing details bill after giving request many time.kinldy help regarding the subject.