[Resolved] Airtel — Harassment by Airtel; Numerous times submitted verification documents, No need to get Airtel Connection Activated. | |||
----- Original Message ----- From: rajneesh madhok To: [protected]@in.airtel.com ; manjeetkaur.[protected]@yahoo.in Sent: Wednesday, May 25, 2011 5:35 PM Subject: Harassment by Airtel; Numerous times submitted verification documents, No need to get Airtel Connection Activated. To SPEED POST May 25, 2011 1. Mr. Sunil Bharti Mittal, Chief Executive Officer, Bharti Airtel Limited (A Bharti Enterprise) Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II, New Delhi – 110 070, India Tel. No. : +[protected], +[protected] Fax No. : +[protected] 2. Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Sub: HARASSMENT BY AIRTEL TO CONUMER NO.[protected] NUMEROUS TIMES SUBMITTED DOCUMENTS THAT MY POSTAL ADDRESS IS DEPARTEMENT OF POSTS AS POSTAL ASSISTANT OF HOSHIARPUR AND PRESENTLY WORKING AT BANGA ROAD, PHAGWARA POST OFFICE. Sir, I, Mrs. Manjit Kaur, Govt. Post office, Banga Road, Near Police Station, Phagwara-144401 (Pb) had corporate Connection No.[protected]. The said connection had been purchased from the agent on door to door visit. As per the agent’s requirement I furnished all the required documents as per the guidelines of Airtel. As per my purchase in Nov 2010 the said connection got activated in the end of Nov 2010. Then the tale of harassment within a week started. I was told to submit the Verification documents once again. Which I submitted as per customer care executive directions to the Hargobind Nagar, Phagwara’s Airtel Gallery. The said documents furnished. But my connection could not be activated. On continuous harassment by not getting the connection activated I keep on waiting but again the verification had been done by the person from Jalandhar. When I talked to the Customer Care at Airtel I was told that this number has been disconnected, so I had been debarred to receive and make calls from that number within seven days of activation. Again I visited the office of Airtel at Hargobind Nagar and talked to the customer care through the representative of that office that said number has not been activated since long so get it disconnected permanently. The Customer Care Executive directed the concerned official to send the Request. On 18th Jan 2011 the request for Permanent Disconnection was sent by Airtel Gallery of Hargobind Nagar, Phagwara. Due to the harassment and continuous problem I made several SMS to permanently disconnect my number. I regret to inform you that due to continuous harassment I got connection of from IDEA No.[protected]. With continuous harassment when I shifted to IDEA the Airtel activated my number though I had given request to Disconnect permanently. Now Airtel is demanding the charges from me and keep on sending Bill and I received the said Bill, when I am not availing the said connection then the bill raised by the company is WRONG. It is requested to waive the bill immediate affect and kindly permanently close my account for God sake. When the company has not restored the number after my so many requests then why now I am being harassed to pay the Wrongly raised bills. Now I have in my possession two Mobile connection Nos.[protected] and[protected] and both are in working conditions so kindly don’t harass me unnecessarily by sending wrongly raised bills. Thanking you, Yours Sincerely, (Mrs. Manjit Kaur) GOVT. POST OFFICE, BANGA ROAD, NEAR POLICE STATION, PHAGWARA-144401 (PB) MOBILE:[protected] ;[protected] Airtel No:[protected]NOT REQUIRED, FOR GOD SAKE DON’T HARASS) RELATIONSHIP NO: [protected] WRONGLY RAISED BILL NO:[protected] BILL DATE: 13 MARCH 2011 Through : Rajneesh Madhok, B-xxx/63, Nehru Nagar, St. No. 2, Railway Road, Phagwara-144401 (Pb) Ph:[protected]O), 268210 (R),[protected] Tele-fax:[protected], E-mail: [protected]@bsnl.in; [protected]@yahoo.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Bharti Airtel — AGAINST SUBMITTED THE DOCUMENTS
RESUMITTED THE AIRTEL DOMUMENTSI submitted all the documents of my connection got activated once Dec 2009 and again I sumitted the documents appx. April 2010 I jyoti chowk now last night 10/09/2010 again customer care call back me to submitted the documents otherwise your connection is deactivated the mobile no [protected] Gagandeep Arora CONTACT ME [protected]
Dear Mr. Rakesh Ranga,
The customer care executive called Mrs. Manjit Kaur and to me as well. One day the executive lady who called me at[protected] said that I am viewing on my screen that no calls have been made by the consumer so I am getting the wrongly raised bill waived. From the next day the unscruplous calls started and the consumer got harassed on irrelevant points, viz. The company failed to prove any sort of details about the calls made by the consumer. On repeated requests the company provided the details about the calls made. Again the details are irrelevant. The company provides that the customer made calls on that and that date, within circle and outside circle and the duration of calls. The company keep on harassing the consumer and not provided details based on any material on record. The two grounds the customer care executive says that the consumer has availed TADKA offer. What is this the consumer don't know. Secondly when the connection was out of order then how this irrelevant offer had been ordered. The customer care executive raised second point that the internet connection has been used. When the connection was not in order and the calls have been debarred and there is no detail of calls the company keep on harassing by making one or other excuse to extort money from the consumer.
This is the case of advanced stage of HARASSMENT --WHICH HAS BECOME CANCER NOT THE ONLY SOLUTION TO THE COMPANY IS TO ADMINISTER CHEMOTHERAPY AND RADIOTHERAPY TO ADMINISTER FURTHER VIRUS. OTHERWISE EVERY MOMENT A FRESH VIRUS WILL ATTACK TO THE CONSUMER. WHEN THE DISEASE WAS NOT THERE THE SURGERY LIKE DEBARRED OF CONNECTION HAS BEEN DONE BY THE INEFFICIENT DOCTORS (EXECUTIVES) OF THE COMPANY. WHEN THE PATIENT DIED THE COMPANY STARTED TO ADMINISTER NEW THERAPY ON THE DEAD BODY. IT IS UNFORTUNATE THAT AIRTEL COULD NOT SAVE THE PATIENT WHO HAS HAVING NO DISEASE DUE TO INEFFICIENT SURGEONS THOSE MADE SURGERY WITHOUT ANY DISEASE, WITHOUT ANY TEST AND WITH INEFFICIENT STAFF THE CONSUMER DIED. NOW AT THIS STAGE IT IS PROVED THAT DUE TO NEGLIGENT STAFF THE RELATIONS OF CONSUMER AND AND AIRTEL DETERIORATED. IN PLACE OF GETTING THE CONNECTION OF AIRTEL THE CONSUMER WILL RECOMMEND TO THE OTHER CUSTOMERS AS WELL THAT IF YOU LIKE TO GET SURGERY WITHOUT ANY DISEASE THEN OPT FOR AIRTEL OTHERWISE SAY GOOD BYE TO THEM WHENEVER YOU COME ACROSS SUCH A FRAUD COMPANY. THE LEGAL NOTICE HAS BEEN SERVED TO THE COMPANY. SO DON'T HARASS THE CONSUMER UNNECESSARILY AND KINDLY DON'T MAKE CALLS TO HER, WHATEVER YOU LIKE TO SAY SEND YOUR REMARKS IN WRITING AND DON'T MAKE IRRELEVANT CALLS. AS YOU PEOPLE ARE HARASSING THE CONSUMER WITHOUT ANY CAUSE.
Rajneesh Madhok.
The customer care executive called Mrs. Manjit Kaur and to me as well. One day the executive lady who called me at[protected] said that I am viewing on my screen that no calls have been made by the consumer so I am getting the wrongly raised bill waived. From the next day the unscruplous calls started and the consumer got harassed on irrelevant points, viz. The company failed to prove any sort of details about the calls made by the consumer. On repeated requests the company provided the details about the calls made. Again the details are irrelevant. The company provides that the customer made calls on that and that date, within circle and outside circle and the duration of calls. The company keep on harassing the consumer and not provided details based on any material on record. The two grounds the customer care executive says that the consumer has availed TADKA offer. What is this the consumer don't know. Secondly when the connection was out of order then how this irrelevant offer had been ordered. The customer care executive raised second point that the internet connection has been used. When the connection was not in order and the calls have been debarred and there is no detail of calls the company keep on harassing by making one or other excuse to extort money from the consumer.
This is the case of advanced stage of HARASSMENT --WHICH HAS BECOME CANCER NOT THE ONLY SOLUTION TO THE COMPANY IS TO ADMINISTER CHEMOTHERAPY AND RADIOTHERAPY TO ADMINISTER FURTHER VIRUS. OTHERWISE EVERY MOMENT A FRESH VIRUS WILL ATTACK TO THE CONSUMER. WHEN THE DISEASE WAS NOT THERE THE SURGERY LIKE DEBARRED OF CONNECTION HAS BEEN DONE BY THE INEFFICIENT DOCTORS (EXECUTIVES) OF THE COMPANY. WHEN THE PATIENT DIED THE COMPANY STARTED TO ADMINISTER NEW THERAPY ON THE DEAD BODY. IT IS UNFORTUNATE THAT AIRTEL COULD NOT SAVE THE PATIENT WHO HAS HAVING NO DISEASE DUE TO INEFFICIENT SURGEONS THOSE MADE SURGERY WITHOUT ANY DISEASE, WITHOUT ANY TEST AND WITH INEFFICIENT STAFF THE CONSUMER DIED. NOW AT THIS STAGE IT IS PROVED THAT DUE TO NEGLIGENT STAFF THE RELATIONS OF CONSUMER AND AND AIRTEL DETERIORATED. IN PLACE OF GETTING THE CONNECTION OF AIRTEL THE CONSUMER WILL RECOMMEND TO THE OTHER CUSTOMERS AS WELL THAT IF YOU LIKE TO GET SURGERY WITHOUT ANY DISEASE THEN OPT FOR AIRTEL OTHERWISE SAY GOOD BYE TO THEM WHENEVER YOU COME ACROSS SUCH A FRAUD COMPANY. THE LEGAL NOTICE HAS BEEN SERVED TO THE COMPANY. SO DON'T HARASS THE CONSUMER UNNECESSARILY AND KINDLY DON'T MAKE CALLS TO HER, WHATEVER YOU LIKE TO SAY SEND YOUR REMARKS IN WRITING AND DON'T MAKE IRRELEVANT CALLS. AS YOU PEOPLE ARE HARASSING THE CONSUMER WITHOUT ANY CAUSE.
Rajneesh Madhok.
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Bharti Airtel — No address of offices where to submit documents
Yesterday I recieved a call from[protected] that my number [protected] does not belong to me. I should rsubmit the documents within 72 hours or else my phone will be disconnected. I wanted to know as to where the documents can be submitted ut I feel that the message was pre-recorded and therefore, did not answer me. He also informed me that the ohone is in some other person's name. The documents are to be submitted within 72 hours.Why don't these people send the SMS and inform as to where the documents are to be submitted.
Sharda Taliwal