[Resolved] Airtel Postpaid — Charges for Conference calls | |
I’m using a Airtel Postpaid connection, I have no idea why Airtel charges Rs. 99 per month for activating Conference calls. As conference calls are mobile handset specific, if I dial five customers and add all the five members in conference, then I’m going to pay the call charges to Airtel for the call duration of individual calls made from my account. The service provider has no part in activating the conference calls or something like that. Also I have used this Conference facilities free of charges in all other service providers such as Vodafone, Aircel etc. Even Airtel provides that free with it pre-paid connections. I don’t think these charges are applicable and approved from TRAI. Please look into this issue. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
I'm using a Airtel Postpaid connection, I am unable to do conference call & all other service providers allow conference call.
If I dial 3 numbers and add all the 3 members in conference, then I'm going to pay the call charges to Airtel for the call duration of individual calls made from my number then why Airtel does not allow???
FAIZ
Mumbai
If I dial 3 numbers and add all the 3 members in conference, then I'm going to pay the call charges to Airtel for the call duration of individual calls made from my number then why Airtel does not allow???
FAIZ
Mumbai
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This is not an individual issue, to answer the same to an individual. Even this facility you are providing at free of cost in prepaid mobiles, then why you are charging for postpaid customers.
Regards
Krishna. P
Bangalore