[Resolved]  Airtel Postpaid — NOC NOT REC AFTER FULL PAYMENT

Dear Sir,
I was using one AIRTEL mobile no. [protected] under post paid of Rs.999 for 03 years time. On every bill some extra amount was charged as SMS Others for which they got no solid ans for what they charged and after calling at 121, they normaly waved off. But when they keep on charging regularly I stop releasing the payment and send a mail to resolve this problem else give me waver of double of what they charged acces/ wrong billing.

They have not given and solution and disconnect my mobile connection. Now they send me one person after finalising that they will give me waver and final payment of Rs1,335/- to be made to their collection agent mr Rakesh and the NOC will be send withen 24 hrs.

Now neither they send me NOC nore they activate my mobile. Also would like to inform u that once they charged for 03 years they should not block my Incomming. If the payment was due then they can block my out going only.

Hence i will request you to kindly take some action to activate my connection as i m loosing lot of my business due to this no.

Please find below the mail send to airtel.

----- Forwarded Message ----
From: r k bhardwaj <[protected]@yahoo.com>
To: AIR TEL MOB CUST NODAL-APPELAPE <appellape.[protected]@airtel.in>
Cc: AIR TEL MOB CUST NODAL-APPELAPE <appellape.[protected]@airtel.in>
Sent: Fri, 24 July, 2009 2:44:12 PM
Subject: COMPLAIND FOR MOBILE ACCESS CHARGES ON [protected]

Dear Sir,
This is to inform u that after lots of reminders at 121 for my mobile no [protected], No action has taken till date.
I have been complaining that on every or alternate month I was charged some amt for sms others, Where I it was not so.
After complaining these charges were reversed but now this is a common exercise Which I can'nt keep on calling u every month which is consuming my time.
Now this time time I hold ur mobile bill and request to reverse DOUBLE of what u charged as SMS Others + Late payment, then I will release ur payment.
I[censored] can'nt do so I will go for some other service provider and surrender ur no.
With Best Regards
R K BHARDWAJ
[protected]


TACTUAL TECH SERVICES
B-2, Amar Plaza, 45 Hasanpur
(Main Road) I P Extn. Delhi - 110092
Cont No.: [protected] / 4,
[protected], [protected],
Visit us at : www.tactualtech.com
Email : [protected]@yahoo.com
. CUSTOMER CARE:.
. TACTUAL TECH SERVICES
. 210, Samarth PLAZA,
. 2nd Floor (opp. Anand Vihar ISBT)
. Kaushambi Ghaziabad -U P
Pin 201010
Telefax:[protected], 4128832,

Auth. Distributor :
SYNTEL TELECOM (The Arvind Mills Ltd - Lal Bhai Group )
Also auth for BEETEL, PANASONIC, SHARP & CANON