[Resolved] Airtel (Postpaid Connnection) — Not in receipt of new Sim and Mobile No | |
Hi I have applied for the postpaid connection of Airtel and paid the refundable deposit money of Rs 599/- (refundable security deposit of 500 and 99 towards Sim charges) via cheque in favour 0f N.S. SYSTEM DEVICE (AIRTEL) and was informed that the service will get activated within a week. But till today, its almost a 2 months, I have not got the connection for the same and not even had communication from Airtel. I feel that i have got cheated in the name of the said scheme. I have also addresed my greivance to the " AIRTEL" lower parel office on 25th June, 2008 and its almost a month passed for the same without any response from Airtel. Please find depicted the below communication with airtel for the said scheme. [protected][protected][protected][protected] To The Manager, Bharti Airtel Ltd., 1st floor, Peninsula Chambers, G.K.Marg, Lower Parel, Mumbai – 13 25th June, 2008. Sub : Not in receipt of new Sim and Mobile No. Dear Sir I have applied for your new postpaid scheme for monthly rental of 199 and paid the cheque no. 694622 dated 26/05/08 in favour of N.S. SYSTEM DEVICE (AIRTEL) amounting Rs. 599/- (refundable security deposit of 500 and 99 towards Sim charges).for the said scheme. I have been provided with the customer copy of Subscriber Enrolment Form, serial no. B340362 The cheque got cleared from my ICICI bank a/c. on 30/05/08 but still, I am not in receipt of new sim & mobile no. I would urge you to please look into the matter on the priority basis as its almost a month passed away from the day of application. I have a full trust on the service of “AIRTEL” being a customer for 2 long years. Waiting in anticipation for your quick response. Regards KIRANKUMAR GUPTA Encl : Xerox copy of Subscriber enrolment form, serial no. B340362. [protected][protected][protected][protected] Please advise me with the next course of action in this matter. As i am facing poor service and feedback from "AIrtel' officials. Hoping to get the favourable response to my grievance. Regards KIrankumar Gupta Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 5 Comments | |
Comments
AirTel — airtel n s system
Dear Sir,I was told by Airtel over phone to understand that that I can change my existing post-paid plan to rental-free plan on payment of Rs.599/- of which Rs.500/- is refundable after 3 weeks. Accordingly I made a payment of Rs.599/- by cheque to representative of Airtel N S Systems, a dealer of Airtel. My account was debited on 22/1/2009. But neither my plan was changed nor the refund of Rs.500/- made. I decided not to pay the existing bill unless the amount of Rs.599/- is adjusted. Now Airtel has disabled outgoing calls and has started charging penalty on the outstanding amount. Please help me sort out the issue.
Thanking you,
Yours faithfully,
(S.G.Shenoy)
I AM HUSSAIN FROMGOREGAON I HAD PHONE CALL FROM YOUR CALL CENTRE, FROM SONIA AND HER CELL NO;.[protected].THAT SHE CALL ME NEW SIM AND NEW OFFER, I BYE 3 SIM FROM HER I PAID 600/- PER CONNECTION TOTAL AMT OF RS. 1800/- ONLY DATED 23/09/2009 SHE SAID SHE SEND MY NEW SIM WITHIN 1 DAY BUT 6 DAYS PAST NO SIM, NO CALL, NOTHING IS HAPNING FROM YOUR SIDE MY RECIEPT NO.984507. SHE ALSO NOT PICK UP MY PHONE AND ANS ME ANYTHING SHE SAID SHE FROM LOWER PAREL, THAT I WROT LETTER 2 U. IF IT IS NOT FROM YOUR SIDE SO PLEASE TELL ME SO I TAKE SOME LEGAL ACTION. PLEASE RE'PLY ME SOON MY CELL NO. [protected]. WAITING FROM YOUR RE'PLY
I AM HUSSAIN FROM GOREGAON I HAD PHONE CALL FROM YOUR CALL CENTRE, FROM SONIA AND HER CELL NO;.[protected].THAT SHE CALL ME NEW SIM AND NEW OFFER, I BYE 3 SIM FROM HER I PAID 600/- PER CONNECTION TOTAL AMT OF RS. 1800/- CASH DATED 23/09/2009 SHE SAID SHE SEND MY NEW SIM WITHIN 1 DAY BUT 6 DAYS PAST NO SIM, NO CALL, NOTHING IS HAPNING FROM YOUR SIDE MY RECIEPT NO.984507. SHE ALSO NOT PICK UP MY PHONE AND ANS ME ANYTHING SHE SAID SHE FROM LOWER PAREL, THAT I WROT LETTER 2 U. IF IT IS NOT FROM YOUR SIDE SO PLEASE TELL ME SO I TAKE SOME LEGAL ACTION. PLEASE RE'PLY ME SOON MY CELL NO. [protected]. WAITING FROM YOUR RE'PLY
I AM HUSSAIN FROM GOREGAON I HAD PHONE CALL FROM YOUR CALL CENTRE, FROM SONIA AND HER CELL NO;.[protected].THAT SHE CALL ME NEW SIM AND NEW OFFER, I BYE 3 SIM FROM HER I PAID 600/- PER CONNECTION TOTAL AMT OF RS. 1800/- CASH DATED 23/09/2009 SHE SAID SHE SEND MY NEW SIM WITHIN 1 DAY BUT 6 DAYS PAST NO SIM, NO CALL, NOTHING IS HAPNING FROM YOUR SIDE MY RECIEPT NO.984507. SHE ALSO NOT PICK UP MY PHONE AND ANS ME ANYTHING SHE SAID SHE FROM LOWER PAREL, THAT I WROT LETTER 2 U. IF IT IS NOT FROM YOUR SIDE SO PLEASE TELL ME SO I TAKE SOME LEGAL ACTION. PLEASE RE'PLY ME SOON MY CELL NO. [protected]. WAITING FROM YOUR RE'PLY
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
I have applied for the postpaid connection of Airtel and paid the refundable deposit money of Rs 599/- (refundable security deposit of 500 and 99 towards Sim charges) via cheque in favour 0f N.S. SYSTEM DEVICE (AIRTEL) and was informed that the service will get activated within a week.
cheque no 000048
bank name : bank of india
But till today, its almost a 2 months, I have not got the connection for the same and not even had communication from Airtel. I feel that i have got cheated in the name of the said scheme
.
If i not receive any compainsation from airtel till 25th jan then
i will going to do the police complaint & going to media