[Resolved]  Airtel Postpaid — Post Paid Sim not working

postpaid — rectify sim number

As per service regd no[protected] i applied for migration of my post paid connection to prepaid . Because of ur' s exec. mistakes my sim no has given wrong & my actual sim no is H[protected] . Please consider my case & accept my querries so i will be obliged

Airtel Post Paid — Not responding the query

I was holding a postpaid number [protected] in Noida. ON 12th Nov 07, i personally visited a customer care office and put a request to discontinue the same number as i was moving to Bangalore on 15th Nov 07.
WHile coming to Bangalore, Packers and Mover stole my cell on 14th Noc 07.
I was told by the customer care officer that my number will be blocked with in 72 hrs.SO it should be blocked on 15thNOv.
Very recently i got a call from Airtel, asking me to pay the bill that were generated in the months od Dec, Jan, Fab and March.
After all this, i talked to the Airtel for hrs to send me the bill details, but they are not providing me and creating problems. They have a pathetic service. Even do not reply the mails.
I am asking them to provide the bills and my request details that i put to discontinue the Airtel post paid number.

Even i had the same experience with airtel. I feel like sueing them. On march 24th i personally went to the customer care office in vashi in mumbai and submitted all the documents and NOC to transfer the account holder name. They said verification would be done within 15 days and god knows wat happened till now no person has come to verify and even the account holder is the same. Inspite of me calling to the customer care people guys they say u need to go and contact the office where we submitted the documents.
And how do they think like that. To submit the documents i have taken leave and again to meet them regarding this again i have to take leave bull .
People in the office dont respond correctly . They dont listen to customers. It is not the case with me only, it is the same even with my friends who use this airtel service. I dont know whether they will be a change in their service.

I have card of Virar Area, but i cannot call from Mumbai since 15 days.10 times i have call customer care but no response
I have sent one mail to conumer court

Please rectify my problem

Regards
Jnyanesh
[protected]

The same happened here, but my questions here is will these complaints posted will be listned by some one ? and is there going to be any action against it ?

I have the similar problem with airtel that i have bought a new no, but the guy gave me an old sim which some times works and sometimes says Inactive sim card,

Wont these beggars reliaze that its our hard earned money .

And in my prepaid a/c airtel have been deducting money saying that i have downloaded java games and for downloading animations for 65 Rs. which i have not .

They can beg instead of doing like this .

SIM — not working

hillo
sir mera mobile no.[protected] . meri problem ye hai ki mein jab kabi is sim ko kisi nokia ke 1100, 1600, 2300 kisi be set me lagataa hu to yeh sim card ko rejected kar deta hai me is problem ke karan kafhi deno se presaan hu .es subject mein aap meri koi help karsakte hai baki other hendset mein yeha properly work karta hai.mene aapke costmer care mebaat ki thi woh mere ko sim change karne ke liye kha rahe hai aur mere se 125rs maag rahe hai.jabki problem aap ki tarap se hai
me aap ka reply ka intjaar kroga nahi to mein coustmer care mein complin karooga.thankes

AirTel — non-working of sim

my mumbai mobile no [protected] is presently not working at bangalore for past 45days. I am not able to make or receive any calls. Trying to get help from customer care is of no advantage

my mumbai mobile no [protected] is presently not working at bangalore for past 45days. I am not able to make or receive any calls. Trying to get help from customer care is of no advantage

Airtel Postpaid — Postpaid not activating

Dear sir i want to inform u that a few days ago your customer care executive called me told me about some postpaid plans i liked the plan and told her to send a field executive to collect my documents and money he came and collected all the documents on 24-07-08 and told me that i ll get the connection in 24 hrs but till now i have not got the connection and more over when i call them they disconnect the phone.sir r u making us fool by all this if this is the condition then i ll have to quit airtel and take some other connection more over i ll also log a fake case in the near by police station regarding my money.so sir may u be kind enough to look into the matter.

the number from which your customer care executive gave a call is--[protected] & his name is 'Juned'.
my number-[protected].

Dear sir,


plz Re-activated my phone and my phone no. is[protected] .

Address: wz -744 3rd floor Rishi Nagar Rani Bagh

pls, do take the require action as soon as possible.

Thanks

Post Paid — Sim Based Services not functioning

It Has been brought in notice that the services of airtel are not up to mark since app last 3-4 months where the company executive tries to missguide and are trying all funny techniques.

Letter Initiated on 19/1/2010 & Service Request Form dated 20/1/2010 No 249054 Goes as Follows


A, Refer Old Complaint noted Some 3-4 months back regarding Call not able to connect on Code197 ( A no provided by BSNL for Telephone Dictionary) Had to pay for contacting the Regional Manager Mr Tejas Mankad & The Appelate Authority where I was not only miss guided by the Applet Authority but was also surprised the way she had handelled the issue. Where she atleast had no knowledge what went wrong .An issue at Airtel Side

Because of which i had to loose rs 700/- when met with an accident as was not able to contact 0281197 for contacting the values for knowing estimated losses at Rajarshi Bajaj.

B,Last mont the MMS & Airtellive services were sudenly stopped .Atlast after contacting the Regional Manager Mr Tejas Mankad & Appelate Authority Mr Ganpat nearly after trying 4-5 times got the settings manually at the busiest hour and was litrally on the edge to lodge a complaint as different executives were handelling the issue in an un organised manner.But Airtel Live never was started.

C,Same time even after N nos of reminders the team is not able to start the sim based services & different executives gives us fake commitments that the services are started ,which has not only left me frustrated as loosing time ,money & mental peace in informing the same issue for nearly 13-18 times each time the call received or call made to the concern .Wasted nearly 8-10 Hrs till date contacting the concerns & the charges for which Airtel or associate is responsible.An issue at Airtel side because of which not even a single customer of Airtel Gujarat can use the Service Aitel Live Sim Base Service.But charges gets deduced for the SMS sent .

It's a high time when the services/Faults are arise at such a time when needed at the utmost.

Loss of approximate 300/- have been incured just in visiting the stores or the regional Manager.Loss of about 275/- in talk time in informing the concern within this 3-4 months.A claim of 50000/- for mental harrasment is also charged as not considering the matter important ,The ignorace to the above noticed problems leads me to apper here on the consumer forum.

Kindly look in to the matter as really am fed up with the above pressures faced .

Namaste Ramesh,

This is to inform you that your concern listed on 14 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Ramesh,

This is to inform you that your concern listed 14 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Ramesh,

We would like to inform you that your concern listed 14 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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