[Resolved]  Airtel Prepaid — not able to send sms

Dear Rakesh,

From your comment of April 9, 2011, it appears to me that you want to present that the issue was resolved automatically, which is not only wrong but totally misrepresentation of the fact which is evident from your email sent to my gmail id ([protected]@gmail.com) on April 8, 2011. This mail was sent in response to my email of the same date. In my e-mail I mentioned my land line No. and another mobile no also. For the convenience of you and others I paste both the mails here
[protected]@airtel.in to me
show details 8 Apr (2 days ago

Dear Customer,



This is to inform you that your concern has been noted and our team is
working on a resolution. At the outset, we apologize for the
inconvenience faced by you. We will get in touch with you for further
details of your concern as the need arises.








Regards,

Rakesh Kumar

Airtel Presence (Airtel Customer Service Team)

Bharti Airtel Ltd



From: Biplab Bose <[protected]@gmail.com> [mailto:Biplab Bose
<[protected]@gmail.com>]
Sent:[protected]:35 AM
To: [protected]@airtel.in
Subject: Reply to your mail



Dear Mr. Rakesh Ranga,

Thank you for your reply. I am writing this mail from Indore, Madhya
Pradesh. I will be going to Air tel office at Indore to resolve the
issue tomorrow. If you have any suggestion in this regard or if you
can give me the name of the contact person who deals with complains
would be of advantage. My other mobile No is [protected] and land line
No. is[protected].
Thank you once again for your assistance.
Regards

--
Dr. Biplab Bose Ph. D
Scientific officer RRCAT, Indore
Department of Atomic Energy
Government of India

I have recharged my Airtel Sim on 14.4.2011 while using this SIM, I am unable to send SMS to anyone. There is no problem to receive SMS, to receive and dialing a call..my number is[protected]

AirTel — Do not send msgs and calls to my numbers

Please do not send me msgs and calls from company.
My airtel numbers are [protected] and [protected]

i am not able to send sms from airtel mobile since nov 10 till date ...my mobile num is [protected]

Airtel — many requests regarding message problem adhered to

despite repeated complaints regarding being unable to send messages, the company has done nothing, to the extent of diverting my calls betwwen 198 and 121 whnever i wish to speak to the customer executive.any action in regards to this would be highly appreciated.

AirTel — unwanted calls and msgs

hi,

i need to block a number .i m getting many unwanted calls and msgs ..
my mobile numb is [protected]
..
i need to block this numb [protected]..plz kindly do this help for me..i m really tortured much..

kindly do the needfull

thank u.

AirTel — unable to send message

sir,
i am not able to send messages from my airtel sim since the day i bought it .i complained many times to custumer care but they didn't resolve my problem .my phone nunber is[protected]. please resolve it ,my nokia set is perfectly alright if i insert another sim of oter companies my messages r recieved but not from my airtel sim.

AirTel — Not able to call or send sms to some no

I am using mobile no [protected] with this no I am not able to send message to kolkata uninor no as well as not able to call kolkata aircel no.

AirTel — Unable to send messages

My no. is [protected] and i m unable to send messages through this...... Plzzzzz help me

facng the same peoblem [protected]

I am not able to send msgs from my airtel prepaid no- [protected], I have tried talking to the customer care executive but not been able to. Please do the needful at your earliest.

Vaishali Jain
Mob no- [protected]

Airtel Prepaid — messages

sir
.......my name is Nitesh Saini and my contact number is [protected].i also requested earlier that i m not receiving messages from my friends
and from other numbers.please solve my problem.otherwise i m going to take action in consumer court.thats not a jock.m really irrited from your service.

Airtel Prepaid — Not responding to your complaint

The airtel had activated the service one for all by default. And it charges daily 1rs. in my no. [protected] i called and complainted about it. They have a lie statement of deactivating it. But they did not. I called and complainted nearly 8 times. But no response. Then they blocked my no. and the money was deducted daily. Then i called customer care from my father no. +[protected] but they blocked this no. also. So my balance was deducted and i'm not able to recharge my airtel no. If i then money will be deducted. Plz. sir help me.

Airtel — So many times call to care but problem is not solved.............

Sir,

Note:So many times call to care but problem is not solved.............

(Mail send)
1.This is riyaz and my mobile number is [protected].I have port to TATA DOCOMO after 3 months then after change to airtel as iam changing airtel ihave no any Outgoing&Incomming calls & Outgoing sms and iam complaint so many time's in 198 but still problem is not solved last time I called customer care and exellet this problem to ur supervisor her name is ANUSHA she gathers all information about this number and I gives 4 alternate numbers is :[protected],[protected],[protected],[protected] at date:[protected] Time :7:30pm she says problem is solve in 2days But still problem is not solved again I call ur customer care and i talk to ur anther supervisor her name is KUMARI . Again I told all matter to her and she says that problem is solved in[protected] time 1:30pm .And she gives me a complaint no: COBC[protected].

Sir I kindly req u please solve my problem as early as possible.

(Mail Recived)
2.Dear Customer,

Ref: Email dated[protected], expressing concern regarding the inability to make Outgoing and receive Incoming calls from your airtel mobile number [protected].

Thank you for your mail to airtel and the opportunity to assist you.

We apologies for the inconvenience cause to you.

To address your current concern, we have raised a complaint regarding the inability to make calls to Toll free numbers with the relevant team. For your reference, the Unique Service Request number is [protected]. Our team will be contacting you on or before[protected] with an update on the issue.

We require your cooperation until such time.

We hope that we have able to address your concern.

Please do write in for any further assistance.

(Mail send)
3.Sir,

Problem is not solved so plz tell me problem is my side or porblem is urs side I THINK AIRTEL IS CORRECT TO ANY PERSON.

(Mail Recived)
4.Dear Customer,

We understand from your previous emails, expressing concern regarding the inability to make Outgoing and receive Incoming calls from your airtel mobile number [protected].

Thank you for your mail to airtel and the opportunity to assist you.

We apologies for the inconvenience cause to you.

As per your Unique Service Request number is [protected], your concern regarding inability to make outgoing calls has been registered. The outgoing call service is very much active to your airtel number.

We request you to check outgoing calls now.

We require your cooperation until such time.

We hope that we have able to address your concern.

Please do write in for any further assistance.


Yours Sincerely,
DORA SWAMY Y Y
Customer Care
Bharti Airtel Limited


STILL PROBLEM IS NOT SOLVED.

air tel post — sending the sms

I B.Venkateshwar lu iam working eendadu press reporter. last one week sms out going problem. my air tel postpaid. cug group. my no.[protected]. please solved my problem.

Airtel — don't give service event rental is on

[protected]. I have always facing problem..now a new problem, on this number a rental (VAS) is going on. From airtel i found a call on 15th of January that one rupee reduce daily from your mo. Account and u will found 200 local sms,200 A-to-Airtel local call,500MB data per month.and this service will valid for 180 days means 6 months.but after a month i have not found this service, i complaind many time bt not solved yet and all all time hear plz give me 72hrs...what a nice service of Airtel...har ek friend jaroori hota hai..

AirTel — message not sent

Six month going i well not send massege i have register 25 to 30 time complient my problem is no solve what will i do plz help me and solve the problem plz

AirTel — unable to send any SMS

Dear sir,
I am a very old user of airtel services but from last 4 months i am unable to send any SMS . i comlainted many times regarding the same but there is no respond from their side .
please help me. realy i am facing very difficultis.
Mo. No. [protected]

Same problem here, went to Srinagar, came back, and boom I can't send SMS any longer. The at cust care just keep repeating the same thing "sir your mobile settings is incorrect" while it doesn't work on any other phone, and other SIMs work fine.
at Airtel, they'll never acknowledge that its their damn mistake.

Airtel — no service available on prepaid mobile

I have prepaid airtel mobile No. [protected].
Despite sufficient balance to the extent of abour Rs.4000/- , service has been suddenly disconinued. There is a display on my mobile.'sim card registration failed" and no service.
Pushpa Jain
[protected]@yahoo.com