[Resolved]  Airtel Prepaid Recharge — wrong RC

Airtel Connection — Wrong information leads to wrong recharge

Dear Sir,

I am an AIRTEL user. I have a SIM ([protected]) which was not in use for approx 4 month (don't remember exact date). To confirm about reactivation I went to airtel office in Jamshedpur (Bistupur, Jharkhand). As i enquired about my doubt the lady connected me to 121 services and hence we have conversation. In the process the lady on phone asked me about my detail and after verification she suggested me to recharge me the same number to re-activate. I did the same and again re-connected to 121 where this time a gentleman asked the for same detail (name of connection holder and address) and activated the GPRS service.



NOTE:- None of them informed me that the NUMBER is re-allotted to some one else and I don't have further owner ship. This insufficient and wrong information leads to me not only financial loss of 363 rs but also make me mentally harass.



I had lot of communication with 121 services and also with nodal officer through mail but was not fruitful. In fact no action has been taken by them (121) to REEMBURSE me or to solve the problem.



Now I would like to request you for personal intervention into the matter and do needful for such irresponsible and consumer un-friendly act by 121 services.

Prepaid — mobile no.9892192957

my account debited to icici bank to recharge oabove mobile no.
1 05/06/2008 BIL/[protected]/0102/[protected] DR INR 55.00
2 05/06/2008 BIL/[protected]/0105/[protected] DR INR 125.00
still my mobile is not charged so far

Airtel Prepaid Recharge — mobile recharge no. 9892192957

i have paid following amount to recharge my mobile no.[protected] on 5/6/2008
throgh icici bank net service detail of bill no.
[protected] rs.125/-
[protected] rs. 55/-
my account already debited on 5/6/2008 but my mobile still
not charged

AirTel — wrongly recharged

my no:[protected] prepaid but my dad has recharges wrongly to another number [protected], what is the procedure to get back my amount

AirTel — Pre-Paid Recharge

I took a pre-paid recharge card from Airtel recharge and my sim is already a life time validity card.
This Airtel dealer took 495 rupees from me and putted another validity card and I got a talk time of just 10 rupees.

After making a complaint at the costomer care where the service is pathetic and the customer care tele takers don't even speak simple english, I must have explained the issue 15 times in my 12-13 calls made at the customer care center.

At the end my problem did not got resolved and they sent me an SMS that your call is closed, since they had to maitain their SLA in pride.

It left a very bad impression regarding the customer care services and customers suffering due to some ones else mistake.

I am now planning to change to some other mobile vendor services as there is no point in being logical in front of deef ears.

I took a pre-paid recharge card from Airtel recharge and my sim is already a life time validity card.
This Airtel dealer took 495 rupees from me and putted another validity card and I got a talk time of just 10 rupees.

After making a complaint at the costomer care where the service is pathetic and the customer care tele takers don't even speak simple english, I must have explained the issue 15 times in my 12-13 calls made at the customer care center.

At the end my problem did not got resolved and they sent me an SMS that your call is closed, since they had to maitain their SLA in pride.

It left a very bad impression regarding the customer care services and customers suffering due to some ones else mistake.

I am now planning to change to some other mobile vendor services as there is no point in being logical in front of deef ears.

I took a pre-paid recharge card from Airtel recharge and my sim is already a life time validity card.
This Airtel dealer took 495 rupees from me and putted another validity card and I got a talk time of just 10 rupees.

After making a complaint at the costomer care where the service is pathetic and the customer care tele takers don't even speak simple english, I must have explained the issue 15 times in my 12-13 calls made at the customer care center.

At the end my problem did not got resolved and they sent me an SMS that your call is closed, since they had to maitain their SLA in pride.

It left a very bad impression regarding the customer care services and customers suffering due to some ones else mistake.

I am now planning to change to some other mobile vendor services as there is no point in being logical in front of deef ears.

Got call from airtel on 23 sep that recharge with 110 rs and get validity for 1 years and talktime for 98 rs.I recharge but didnot get any benefit yet and airtel disconnect my phone.i forwarded complain so many time in airtel but they people doesnot respond anything.

sdfsdfdsf

Sir, please provide our Airtel sevice to my village areas. my locations is


Thulangampattu(village),
Periyasevalai(p.o),
Ulundurpet(T.k),
Villupuram(D.T),
Tamilnadu-607209

AirTel — PRE PAID RECHARGE

I DIDI PREPAID RECHARGE THROUGH INTERNET BUT AFTER 24 HRS ALSO MY MOBILE DIDNOT RECEIVE ANY RECHARGE VALUE AND WHEN I CALL THE CENTER THEY SAY PLEASE TAKE THE STATEMENT AND GO TO ANY AIRTEL OUTLET THEY WILL TELL YOU WHY IT DIDNT GET RECHARGED. IF EVERY TIME WE HAVE TO GO TO AIRTEL OUTLET THEN WHY DONT YOU CLOSE UR CALL CENTERS.

Prepaid recharge — Mobile No. wrong

I had using facility of ICICI bank Mobile recharge on 20/04/2009. I had recharge of Rs. 55. But due to typing mistake I was typing wrong mobile no. i.e. [protected], my mobile no. is [protected].
Please do not recharge on [protected]. Payment details of ICICI Bank Payment Id [protected].
Please do neeful.

no compain ... east or west airtel is the best

no complain ...east or west airtel is the best

i want recharge

hi mujha reacharge krna couster care

I want to know the address of airtel connection holder No [protected]

Airtel Prepaid — Recharge

As per the wrong recharge number I reached the vendor and lodged the complaint.The message received with it is from the service provider has been successful id 404187, but for the rechge of phone no [protected].

Bharti Airtel Limited — Wrong Recharge

Dear Sir ,


with referance to wrong recharge i have Airtel Prepaid No [protected] ( Mumbai Base ) i am on roaming ( Rajashtan ) Today i have E recharged of Rs. 100.00 on my Prepaid No [protected] at Udaipur (Roaming Area) and i get Talk time only Rs. 1 .00 find below are the rechrge Detail

Time[protected] at 08:32PM Talk tiem Rs. 1.00 MRP Rs. 100.00
TransID [protected] .

please provide me full talk ( 100- ST ) . i want only Normal Recharg . Sir i am on Roaming please look the matter and help me

any query please contact me on [protected] and [protected] and sudhirca.[protected]@gmail.com

sir, myself manoj kumar ,have airtel prepaid connection [protected], recharged on 17/11/10 with amount of rupees 333, the message was sent that the recharge was succesful but my account is not showing the balance, i contacted to the customer care executives twice but there was not any positive response, airtel is all cheating to the customers