[Resolved]  Airtel — Refund of Deduct Amt

Airtel Mobile — Refund

I have disconnected 2 airtel cell numbers in december 2007 a) [protected] b) [protected] Those numbers got disconnected immd and even the sim cards were destroyed. But in Airtel record they were active till Feb. In mid Feb Airtel confirmed that these two numbers are disconnected and the refund of credit balacnce will be issued in 45 working days till date the customer care dept has no idea of the status of these refunds. Every week they give a diff request number and just dump the issue. Every time 30-35 mins I need to explain them and they assure it would be settled but no luck. Please suggest the right way to deal with them

Namaste Mr. Verma,

This is to inform you that your concern listed on 05 Oct. 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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hi,
I have online net recharge My mobile on 18/05/2017 twice a time for rs.199 the amt
is Deduct from my Account but balance is not Added so pls refund my
deduct Amount. ref of Debit Detail...
1) OS Reloads in 75537761 Ref No PG- [protected] RS- 199
2) PCD/[protected] Reload Pay U/SBIPG Ref No[protected] Rs- 199