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[Resolved]  Airtel — Sim Card Registration Failed

My Airtel prepaid mobile [protected] service stopped working from past 8 days due to the error Simcard registration failed. Tried using a different phone but never worked. I tried contacting Airtel customer care many times and none bothered to look in to this matter.

I had already sent many emails to the Airtel Appellate authorities and a lady named SHILPA S replied saying that my alternate number is not reachable. When I replied to her email saying "Stop lying" and start resolving the problem. She then sent an email requesting for all non relevant questions like, hows the voice clarity, how many towers are displayes, what does the cell info display status shows and so on. Finally she asked me for the SIM number which I sent through an email. I have never got an update and my phone is dead for more than 10 days now. This is not acceptable since this is the main number my family and relatives use to contact. I have also raised a complaint through Airtel and no response till date.

Since it is too late I want some higher authorities from Airtel to look in to this and do the needful ASAP. I want Airtel to compensate for the loss that they have made to me and should pay for the difficulties I had to gone through because of their poor service.
Complaint marked as Resolved 2016-10-14 22:00:36
Verified Support
Airtel Customer Care's response Jan 30, 2013
Namaste Mr. Mohata,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]

We assure you that we are committed to resolving the issue to your satisfaction.

Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Complaint comments  226 Comments     Updated: Share0Tweet0


My sim card registration failed please help me.My no is [protected], sim no is-[protected].
And my contact no is-[protected] please call me this no.
For last two months, I am using my number with Airtel after MNP to airtel from vodafone.
Yesterday my mobile got switched off due to less battery charge while i was on talk.
After switching it on, gave me "Sim card registration failed", tried with other mobile same behaviour.
I new the Two month old sim is gone.....Airtel provide such low grade SIM-Card, and I do use a N900
which I am using for the last 1.5yrs without any problem.

I need to replace my SIM card(post-paid)....but why I need to submit a fresh copy of documents.
while you are giving me a replacement SIM card.
And if it is TRAI rule can anyone can provide me the link/from where I can find it out.
My name is Saroja and my Airtel Sim card +91-[protected] when used is saying SIM Card Registration failed. I have been using the SIM for the past 2 years and I made calls just few hours before this reported issue. I have raised request PR[protected] with Airtel but no response as of now. Let me know how to proceed on this.
My name is Saroja and my Airtel Sim card +91-[protected] when used is saying SIM Card Registration failed. I have been using the SIM for the past 2 years and I made calls just few hours before this reported issue. I have raised request PR[protected] with Airtel but no response as of now. Let me know how to proceed on this.
Airtel Office

I have purchased a new duplicate sim on dated 21st May 2012 from Nehru Place customer relationship office and they told me that it will be activate after 24 hrs. but today is 4th june 2012 (14 days). but still my new duplicate sim is not activate. when i try to make a call so there is flash a message that "Error in Connection". when i have contacted to customer care of Airtel so they told me that i have to contact to that customer support office where i purchased it. But i have allready submited all the forms and documents which they demand.

I have already taken a full day leave from my office for purchase a new duplicate sim now i cant take another leave for this matter.
Please activate my duplicate sim as soon as possible, i have loss my business with number activation.

Mobile No. [protected]
Sim No.[protected]
Application Form No.: [protected]
Name : Sanjay Kumar
Father's Name : Mr. Ramdas
Address : S-188-C/1, Pandav Nagar, Delhi

My Alternate number :[protected]

AirTel — Sim Card Registration Failed

Dear Sir & Madam,

Iam Using Airtel Prepaid No [protected] This no Using From Last 5 Yeard onwards This No Not Working For Last 2 Days Before 2 Days Back That no Working My Banking Services SMS Alerts is Activate That no Last 3 Days Back My Transaction SMS Alerts Received Present That SIm card is not working Present iam in Bangalore Job Purpose Thats Why This no Not Use Properly When Ever go my Home Town That Time Use This no I Want That no Why Because My Bank Transaction SMS Alerts Activate That no & Last 5 Years My Friends Contact to That no This is my Humble Request to u Please Activate That Mobile no u See My Last Five Years iam using only Airtel Prepaid No Please Try to Understand My Problem i[censored] Want Any Proffs of Adreess & Id Proffs i Can Provide that Other Wise Any Recharges for Activation Purpose i Can Do it Please Sir Please Activate That no This is My Humble Request Please .my alternate contact no:[protected] Please Sir.

Thanks & Regards
Airtel staff sucks. They are unprofessional, illogical and ill mannered.

Airtel — new sim registration failed after one month

new Sim registration failed after one month even after submitting required documents.
resubmission of documents done after three weeks but still my Sim no [protected] not activated and mobile phone service is no use.
shop keeper and airtel gallery also help less in this regards, online customer care services also helpless to resolve this issue, i really fraidup with airtel services.
pl resolve this issue through you.

Thanks and regards.

Sandeep Sable
Ph [protected]
1. It is intimated that I am spouse of a combatant member of Indian Air Force. Presently my husband stands posted to Air Headquarters (RK Puram). He has been getting treatment at Army Hospital (R&R) since 03 Apr 2012. In order to take care of my husband I purchased an Airtel SIM No –[protected] having No – [protected] during the third week of Jun 2012 by submitting the all relevant documents including an address identity proof duly signed by the Air Force authority.
2. The Airtel officials confirmed that the Airtel No [protected] does not issued on my name but on the name of an another person (Mr Jambal Mohammad). Needless to endorse that Airtel officials must have issued a card on my identity proof to someone else because the number which is held with me is on the name of some other person.
3. Being the spouse of an air-warrior it is a matter of concern and needs the intervention i.e. to trace out the individual who has been issued a SIM card on my identity from Airtel agent. In present scenario, if we consider this issue in pursuit with the national security the subject must be investigated into as to how clandestinely subscriber’s identity proof /details as well as Sim card has been exchanged. Misuse of the SIM card issued on my identity can also be not ruled out . Should I take it in to account the procedures of Airtel officials for canceling any Sim card registration as sua-sponte!
4. Having profound faith in your office that my case would be decided ex-aequo-et bono, a favorable intervention as well as suitable action at the earliest is highly solicited.
my sim registration is failed mobile no. is [protected]
i hope my services will be started soon
Now a days airtel has introduced a new way of earning money. Once it sells a sim card to any customer with one to two year validity and within one month it takes back the no.and the sim card shows the message SIM CARD REGISTRATION FAILED. And after six months the same no. is again available for sale. Is this not a fraud to the customer? And when asked with customer care the same problem they say that nothing can be done. So, by which rule Airtel is selling the same no. to different customers within a span of one year when the no. is sold to one customer for one or two year
My Airtel prepaid sim card registration failed <my num.[protected]> plzz confirm to activate the sim is packed month:februrary 2005.
plzz reply me
Dear Sir / madam

Good day

I am using past 5 years Airtel sim card (+91 [protected]), last 3 months i am not using this number becuase i was in UAE. Now this number not activate i want this number reopen. how can get this?

Please advise me your response through sms or email.(+91 [protected] or [protected]

Iam waiting for your valuable response.

Best Regards

Mohammed Rafi K P
Dear Sirex

I writing this to let you inform that i am not able to use my Airtel connection. Today 25-Dec-2012 when i was about to send text to my friend, it has come to my attention that its not working properly. it shows that Sim card registration failed.

In fact i am in UK and my sim is on international roaming and i used to get text and some times i send text to india and i always maintain 1000 rupees in balance.

I urgently need to get it cleared because this is the connection which i have been using for many years. if you dont mind could you please find out the errors and get it cleared. My airtel mob no is +[protected] . i am available in[protected] which is my uk no. i wish you could make a call to my uk no for further details. i have been waiting for your quick response.

thank you very much
Dear sir/madam
After three attempts of wrong puk request i got my SIM card blocked, and it gives "sim card rejected" message
My sim card no is[protected]H2 kindly re-activate my sim to the earliest
Thank You
My airtel Mobile no: [protected] is showing SIM CARD REGISTRATION failed error suddenly. Everytime They ask me to visit the gallery and resolve the promise to resolve the issue but no result. They gave me an emailId confirming that this mail is will help, but even that did not work.
They are not able to know the root cause of the problem nor help me with the resolution. Airtel office: Chembur Branch.
I have a Karanataka Number : [protected], Pre-Paid connection. Presently I am using in last 4 year its Working But now in 15 days its showing "SIM CARD REGISTRATION FAILED" before that I am not getting any message. How can they are block this active i applied for new sim but that address proof not matching to my address so now How can i solve this prob please help.

Rakesh Reddy
Respected sir/madam,

When i insert my airtel sim now my mob is displaying the msg &quot;sim card registration failed&quot;(my mob no is [protected] and sim card no:[protected]) .I want to use this sim without any interruption.please clear this error in my sim as soon as possible.
I have taken a sim fro airtel last year. after using it for some time, I came to uae and its not used for quite some time. Now again +am going to india on vacation and I want to use the same sim. How can I activate that sim? pls send your reply to
Last Month I bought one Airtel simcard ( [protected]) and verification done they took 4 days to activate that sim card i printed 1000 business cards on this number later i got an simcard registration failed error i went to Airtel outlet they said some other agency guys has given same number to someone and they appolise me and give me another number[protected] even that number also got same problem after 1week again i visited to Airtel outlet again they appolise and gave me a third simcard ([protected]) after one month again i am facing same problem this Airtel is very very very Bad Company please don&#039;t go for this service provider and i have another vodafone number that i am using it from past 8 years i didn&#039;t got a singel problem from them.

Naveen Kumar G

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