Airtel Complaints & Reviews

I dialled *222*5# for Rs 5 internet pack that gives 50 MB of data usage and used only 9mb from it. When I checked my balance after the usage, Rs 55 have been deducted and balance is Rs 0. This has happened several times and they deduct my whole balance. This is last time i try their service or use MNP. Airtel is FRAUD and SCAM.

Airtel has made many absurd balance deductions from my mobile but this is new
Today it cuts. 50rs of my account & tells me that I purchased a game supscription now this amount was cut without my acknowledgement of any I agree or buy button then the link took me to a airtel hungama wap site where it shows there are no compatible games to my handset which is outrageous.
First of all I didnt want a damn game now that I pay for it there is no damn game
Please look into this I bet there are other unheard customers involved
I talked to the customercare but sadly there was no careing attitude as always
Thankyou
Anal chakrabarti

I had recharged my airtel prepaid sim with 98/- rs. internet package which has validity till Aug 01, 2012, however since internet balance as on 10 july 2 o'clock was 20MB. so i immediately recharged with 149/- rs package which was successful. despite my recharge with new internet package before balance of old backage bacame nil airtel has charged me 69 rs. wrong fully. i recharged my sim with new internet package before the validity or balance of old package was over.so i want airtel to remit above said amount to my account.

My Prepaid No. is [protected]
Regards,
Vivek Sharma

I have a airtel connection, my airtel Numberis[protected], I received a mobile ebill on 06th july. The bill amount is 1154. In which they added RS. 100 for two messages only. I called on customer care, they respond very badly. I want company to regenerate my bill again.

Airtel is charging nearly Rs 100 extra for HD transmission. If you have purchased a setup box which can get both HD and non-HD transmission, Airtel has suddenly made a policy to charge for HD transmission also. It is something like this that if you have purchased an internet enabled phone, you are chrged for internet also apart from phone charges even if you do not want to avail this service.
This is totally unfair and malpractice to make money. Talking to Airtel officers hads been fruitless.
My connection no in [protected].
v k rathi
[protected]

I have been with airtel for a long time. I switched my mobile number from Bsnl to Airtel as i found airtel more beneficial but without my concern my airtel planned has been changed and i am finding it costly . I have complaint many times but no action has been taken and today in the morning automaticly Rs. 25 deducted from my account. plz take the action as soon as possible

An Airtel salesperson sold me a 3G data card last month saying that I'll get 7.2Mbps bandwidth up to 6GB and beyond that it will come down to 3.1Mbps. He said it was an unlimited plan. I asked him that I couldn't find the same plan anywhere on website, then he said that it is a special offer only for working employees. Even when I spoke to his team leader, he said the same thing. I bought it for 1200/- (device charges) and at a bill plan of 950/- per month.
I got the same 7.2Mbps speed up to 6GB, but beyond that it reduced to 156Kbps!! When I called the salesperson, I found his mobile switched off. When I contacted the customer support, they said that their agents can't do this. Customer care didn't help too.
I've been betrayed by Airtel. I will never go with Airtel in my whole life.

Hi i got missed call from some number starting from +9230. When i tried to call back the phone was either busy or I got the Authorization failure error. Kindly let me know what can be done as i am feeling a bit scared.

I have registered a complain on 7/7/2012 at 9 am but the complain did not got completed even after 3 days. iam very upset and request to look towards it seriously. one of my set up box is not working and one is not catching servie. and nearby service centre is not taking any proper actions towards my problem. id number-- [protected]

I HAVE 3G AIRTEL DONGLE AND HAD MADE RECHARGE OF RS. 750/- ON MY MOBILE NUMBER [protected]. I HAVE MADE COMPLAIN SO MANY TIMES TO AIRTEL NUMBER [protected] THEY SAY WAIT FOR SOMETIME YOUR COMPLAIN IS BEING FORWARDED AND WILL GET IT RECTIFIED WITHIN FEW HOURS. WHEN AIRTEL CHARGES RS 750/- FOR 30 DAYS AND IS NOT ABLE TO SOLVE THE COMPLAINT FOR 6 DAYS I ASK COMPANY WHO WILL PAY FOR 6 DAYS WHICH IS ALSO NOT CONFIRMED THAT IT WILL BE SOLVED AND AT TIME OF SELL AIRTEL COMPANY SAYS YOUR COMPLAINT WILL SOLVED SHORTLY. WHAT KIND OF SERVICES THEY ARE PROVIDING. IF ANY FURTHER CONTACT HAS TO BE DONE MY CELL NO IS [protected]. I ASK AIRTEL COMPANY TO COMPENSATE ME FOR LOSS OF TIME TILL WHEN MY INTERNET CONNECTION DOES NOT FUNCTION PROPERLY

I had purchased 3G dongle with sim card from Airtel ([protected]) under Rs. 750 plan withe 5GB free limit in January 2012. I have not received any hard copy or soft of bill since then. In the month of May, they have executed a bill of Rs. 4680/- wide bill no:[protected] dated:06/05/12. This bill includes charges for 1GB extra data used after limit of 5GB, but I never excess this much of Internet. There is no authentication because I had never received any bill and also we cannot check 3G usage at any point of time. But other service providers are giving this facility. I had already lodged a complaint in against of this excess bill wide complaint no. 4381029 on 24the May 2012. Customer executive told me that he will send thee bill on my billing address. No bill have been reached till yet. Another executive call me and again I told him the same story he promise me that he will send soft copy of bill on my mail id. No bill have been received on my mail also. I am totally frustrated with this Airtel service. Total outstanding bill have been exceed Rs. 6,752 and it will increase by month, but I already stop using this service from May month onwards. Please look into this matter and resolve this.

Sir, I was contact AIRTEL DTH Customer care on 12150 on 25th Jun 2012 for new connection of DTH. When I talk to customer care executive he said currently a offer has launched that "AGAR AAP APNE KISI FRIEND KO YA APNE REFERENCE SE AIRTEL DTH KA CONNECTIO DILATE HAI TO AAPKE AIRTEL DTH ACCOUNT MEIN EK CONNECTION KE LIYE RS. 200/- AUR AGAR DO CONNECTION DILATE HAI TO RS. 500/- CREDIT HOGA". I opted for this offer. As per this offer existing customer send a SMS MGM to 543325 from Registered Mobile No. My DTH ID is [protected] and my Registered Mobile No is [protected]. As per advice I had sent a SMS. After sending SMS a call back between 4:30 PM to 05:15 PM from AIRTEL Customer care for new DTH Connection. The customer care personnel name is Miss SABNAM and Mr. Shushant said the offer as stated above for crediting of Rs. 200/- under referal scheme if I opted to new DTH connection for my friend they will (AIRTEL DTH) credit Rs. 200/- after activation i.e. with in 24 hrs. The DTH of my friend installed on 28thJun at around 08:30PM and the same will be activated on 29 Jun 2012 around 11:00 AM. After activation I had contact AIRTEL Customer Care for the said scheme that amount of Rs. 200/- may please be credit in my account as the NEW DTH Connection under referral scheme has installed and activated. They were said that the amount Rs. 200/- under rererral scheme will be credit within 24 hrs. After that I had regularly contact AIRTEL Customer care and their Senior Executive as usual he said I had sent your problem to concerned department and the outstanding amount under refferal schemen will credit in next 24/48 hours. The issue is still pending and Rs. 200/- under refferal scheme neither credited inmy DTH account nor he resolve my problem till date.

I am having airtel prepaid card number [protected] for last 7 years.And I am regularly using it and a number of my friends and relatives are having this number to contact me. But as I was in Gujarath for last three months for special training programe, I was not able to use or recharge my airtel number [protected] . Recently when I returned my home and try to use my phone , I found airtel simcard registration is failed I need this number because it is my primary no. For the last 7 years. All my contacts are on it and it is infact ,so please help me to activate my simcard with this number.

I am using this number for my SBI bank accounts and other Banks also.

So please do needful.

My alternate Number is [protected]

Respected Sir,


Sub: I want my Number Services Start of Air tel No is [protected]

i am not satisfied with customer care staff I call customer care from bharti house first told me that your kyc document is not submitted and call drop and again i called and told my number [protected] can't give me because it is under process which is delete in airtel office language,


but i request you to give my number back

Thanking You,

Yours Faithfully,
Ashish Mehta
(Mo:[protected])

Dear Team,

In Bhayandar East (Indralok Phase vi).

There are lot of problem:

No Roads,
Clay roads (unable to walk, lot of person slip)
Big Nalla , no drainage system
No Municipal Water Supply,
No Street Lighting
No Auto , No communication
No Mobile Tower in our Area
No safety for person

We are facing lot of hardship. Living in this area is horrible. Plz do
something via your channel.

If this continues we have to shift from this area.

Regards,
2000reporter
Bhayandar (East Phase vi)

hi sir / madam
hamre yaha ke mobile sim card bechne vale distributor compny ka target pura karne ke liye unke purane aye hue card ke document fir se bulk me duplicate xerox or photo copy nikal ke unke nam pr bahot sare new sim connection banate hai...
fir wo hi card dusre coustmer ko bina document bechte hai...hamre yaha ki aas pass ki bahot city/village me aysa ho raha hai... to pls is crime ko roko....

Dear sir,
this is to inform u that i am a resident of Subha Appartment , plot no-27, rajendra nager sec-5, g.t.road shahibabd,ghaziabad ,U.P . A mobile or internet tower has been installed at the top of the residential roof, This is just with the permission of Building. This is very dangerous for health as well as this may be a cause of major accident in storm because this is just on the roof of the residential building. There are 11 families are residing.
You are kindly requested to take action against this tower.

Your faithfully
Rakesh Gupta

I had lost my mobile on[protected], and i called the customer care on[protected] and barred my number. The same day i went to Airtel relationship centre (27 Mahadevpura Post White Field Main Road Bangalore 560048 Opp Bimal Maruti Auto Agency 560048Bangalore) to get a duplicate sim. For my connection i had given my office address as communication address as it was a CUG corporate connection, my residential address as present address and my native address as permanent address. I carried with me my driving license (showing permanent address) my pancard showing DOB, photo and company ID card showing my company address. Despite of carryning all the necessary documents the representatives there did not give me a duplicate sim and repeatedly asked for a letter from HR. The connection is in my name and for what reason do they need a letter from HR? I tried to put in my concern but they were not even bothered with that and even said in my face that they dont care what i say and they wont give the duplicate sim. This is a very disheartning experiance and i was so angry that i even wanted to cancel the connection. The people in this relationship centre are so arrogant, narrow minded and unprofessional and they do not have any value for the customers. And taking into consideration that i received the duplicate sim from another centre with the same documents, i think these people are purposefully harrassing the customers, expeting customers to be at their mercy and running the store at their own will. Please take action on this or else in future people like me would ofcourse think beyond airtel.

I had applied for a broadband connection of airtel.Their executives informed me that there is one customer in my area who is discoonecting his connection.Later it will get transferred to my name.All his arrears were charged on my bill.I had raised a cancellation request on this land line:[protected].I was promised that with one week's time the connections will get disconnected.They did not disconnect and now they are asking me to pay 2500.

Hi sir/mam

My name is vijay
Am using airtel prepaid connection for the past 7 years.
I am using mobile office monthly subscription.
Its usually get renewed every month after deducting monthly charges from my talktime balance.
This month also it happened but on the same day they charged me around 150 rupees for internet usage.
On behalf of the same I have raised co'-!5"mplaint
But very very poor response from cust care executives.
I want my money back
What should I do.
The reference no of the complaint is CBDCC [protected]
Kindly look into the same.
My mob no is [protected]