[Resolved]  Airtel — Unwanted SPAM-SMS after subscription to DND

Address:Thiruvananthapuram, Kerala

Hello,

My airtel no is [protected]. I have been using the service for more than 8 years now and had opted for the DND facility two years back. Even then, i was getting a lot of messages from TA/TM services, which for the time being i managed to sort out after numerous approaches to the customer service. Off late, I started getting spam messages from various vendors registed under way2sms.com. Instead of complaining to airtel customer services, i tried contacting the vendor and requested to remove my no. This met success with atleast 10 of them. But, there is a sticky one who sends message every day at 5.00 am informing that i had won a BMW car and lottery of 5,00,0000 GBP. I cannot send messages to this no nor call. But it shows this number +91 [protected] and an email id of [protected]@london.com. This has become a real burden during the early hours of the morning. Kindly look in to it and take action against these vendors.

thanks
Divas (mail2divas{at}gmail.com)
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Aug 13, 2020
Complaint marked as Resolved 
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Airtel — Spam messages are received after registering for DND

Hi,
I have registered for Do Not Disturb service. Lately I have been receiving spam messages from Hypercity, TVC, hair, DrBhatras,bop etc.and many many more Please deactivate all the services ASAP.
I do not see the purpose of DND if i still get such spam SMSs.

Thanks,
Srikar
[protected]
The spam messages have no stopped. I am still getting those. and I did not get any call from customer centre too.Please resolve ASAP.
Hi Rakesh, Will await your reply.
Hi, I dont know what you mean by 'non-contactable' i get lot of calls from airtel informing of the new offerings and services !! Or you mean to say that i was 'not-reachable' ? Sorry, I dont recollect having received any messages in this regard. You can still contact me over the no mentioned above, also let me know what kind of information you require before you contact me so that i can be ready with it.
thanks D
Hi, Is this an automated system generated message that you give to queries? Did someone read my earlier reply ????

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