[Resolved]  Airtel — Worst Service & False Commitments

RAVI — House Owner Harassment

I have taken a single bed room flat from MR Ravi at Kothguda, Hyderabad, AndhraPradesh, India.
The owner harrassing and abusing us right from the first.The reason we have to respect the owner and we should wish them whenever we found them any where.And they dont let us to take our parents into our flat.This is very bad we could not tolerate this please help us.

Details Of the Owner

Mr Ravi
D.No 66/135
Anjaiyya Nagar,
Kothaguda,
Hyderabad,
Pin 500072

RAVI — slow process of educational loan reg

Dear sir/mam,
I ravi kumar applied educational loan for my post graduate in India.SBI Bharathidasan univ branch, BM said your eligible and He helped me in all the ways.But the processing wing RASMECCC SBI main branch, Tiruchirapalli. took more than THREE months to process the loan. It depressed me a lot. So i request you to take immediate action on the processing wing stafs.
Thanking you

DTH — Worst Service

I'm Sastry on of the subscriber fro Sundirect have taken the connection in the month of Agust'2008
The day one i have taken the conncetion suffering with many issues i have contacted CC and dealer and distributors but nobody there to help Customer Issues, Who will take care about Recharge Issues I'm trying to recharge my cards since 5days but still recharge was not happened local dealer simply saying we don't know, WHO WILL TAKE YAAAAAAAAAAAAAAAAAAAAAAAAAAR,
i think this is the worst service in the India.

i am a dd dth customer, with Beetel set top box. Recently from few days (16th july) the transmission of free dth are in irregular, why ? for a dew hours the we don't see any thing at all, then abruptly come and again gone for hours. why ? is there any problem of transmission .??

My area is AP nizamabad:Dt at bodhan sarounding village door darshan dth poor signalis comig why ?
what is reason

Airtel DTH — False commitment

I have paid the amount cash towards new Airtel DTH connection 3 days ago on 2nd July 2010.The Airtel customer executive when promoting the product told me that the installation will be within 48 hours however nobody has even bothered to call me forget about installation even after 3 days or 72 hours.Is this your commitment ??? If you are not capable to fulfill do not commit.
When I called the helpdesk at 12148 now they that they have thousands of booking everyday so they cannot install that many connections and asked me to wait for a call from the engineer which never came.
With so many competitive offers in the market why Airtel is so sluggish in responding to their customers.
I would never suggest anybody to go for Airtel now ???

Ram Naresh
Custid [protected]
[protected]

i am a airtel user having cust id [protected].in last month my set up box was became out of order and as per guarantee card it should be replaced but company gave me a old set up box and it was said that it would be changed later but this set box is not working properly and still it was not be changed by company.please take necessary action.
m.s.naruka
kishangarh
[protected]
cust id [protected]

RAVI — Worst Service

My friend sent a letter to me through Payfex courier from Sahakarnagar Bangalore to Marathalli Bangalore. Evern after sever days the consignment was not delivered. When I contacted the customer care they gave a replay that the consignment has taken for delivery, will be delivered today. Whenever we call them, they give the same replay & they took my contact number to update the status but they never do so. After making noise the manager replied they cannot deliver the consignment since they don’t have the delivery boys, he asked to come & pick up the consignment from his office.
I face this problem many times with payfex courier. Every time I pick the courier from their office instead they door deliver.
If they are incapable of delivering the consignment, it should not have been booked in the first place. Eventually when there is some delay in the delivery they should keep the customer informed, they never do so even though the telephone number is available on the on the consignment.
Customer are advised to precaution before sending through this courier. one can book through Speed posted which is thousand times better than these courier service.

RAVI — charge Interest

I am one of Credit card Holder. Card No:[protected]. Normally I have paid credit card due in correct time. Last time only I have not meet out the pmt in correct time. subsequently I have paid the amount. Now I am receiving another statement with you have charged interest for sum amount. Kindly consider my case and waive the interest amount

Airtel DTH — Worst Commitments & Service !!!

My Customer ID : [protected]
Name : Moses Arul Kumar S
Registered Mob :[protected]

I would say so far in my career I haven’t faced such an irresponsible service support and so many no of false promises from every individual I interacted…

On 04th of this month my high definition setup box didn’t not work, I tried to logged a complaint with one of the customer care executive whose voice was so arrogant which made me to ask her to transfer to escalation management team, where that person explained me patiently and logged the complaint for me as my set box was completely not working (Request # 8692335)… She promised me to send an engineer the same day by 3PM
Engineer came to my resident with a normal set box to check & replace where I have got an HD one…he blamed that customer care team doesn’t give them proper informations hence he has brought the wrong one (His name – Edwin -from Indiranagar) he left the place promising that there would another engineer visiting me next day with HD setup box to replace.
A person called me on Sunday noon and said that he is near my resident but unfortunately even he has brought the normal setup box so he will get the HD on Monday and fix it.

Monday till evening nobody turned I really got furious and called the care team again, one by name Wasim handled my called and put me across to Praveen saying his senior manager. Praveen put me on hold for 15 mins and confirmed me back that none of the service providers near my location has High Definition setup box in stock ???!!! and the same will be available only on 8th Wednesday he requested me to hold on till that date. He also promised a callback on Wednesday with an update but never called me till now ???

I had no other option & just had to wait…Tuesday I received 2 engineers calls from different places and asked about my issue – one person (by name Madhu from BTM layout) promised me at 11AM that within half an hour a person would replace my HD box, so I stayed at home for him to reach and change by skipping two official meeting…

Till 1.30PM nobody turned, while I called him again he said they do not have HD box right now and they will send it once they get it in stock which will be on Wednesday. Imagine how I would have felt ?

I received another 2 calls from landline asking the issue and they just disconnected their phone calls immediately receiving my answer saying “Have a Gd Day, Thanks for reaching Airtel” !!!???

Mr. Edwin turned back once again on Tuesday evening with an old HD setup box while I was promised by everybody so far that I would get a new HD box replaced. While I said him the same he tried to prove that the setup box which he has got is new and the scratches found on it are just because of wear & tear… I said him “I would have taken this box if it was replaced on the same day of my complaint raised but not now since it’s been 4 days I wasted my time on this- go get me the new one” he left the place saying they don’t have any new HD boxes in stock at present.

And for your information today its 10th Day completely passed with ZERO resolution !!!!!!!!!!!!!!!

In this regards I have only had wrong commitments with everyone who spoke to me and without any resolution so far… is this the kind of services your team provides just because the product’s values are less ???????????

And the best part is TILL DATE MY DAILY RENTAL IS BEING CHARGED from my account.

Awaiting your response on this at the earliest possible.

RAVI — coca cola ward

pls people shu help me check this account no i paid money in this acct to received my winning prize till now i didnt see or received any

STATE BANK OF INDIA
NAME GHOVILI .H. YEPTHO
ACCONT :[protected]