[Resolved] Airtel — AIRTEL to TATA DOCOMO MNP request rejected | |||
Respected Sir, This is CHERUKURI VENKATA RAVICHANDRA from VELLORE, TAMIL NADU. I am an existing AIRTEL customer since two and a half years " +[protected] " and owing to the fact that MNP is now a reality i want to switch to TATA DOCOMO. I have received the unique porting ID " AT963326 " on 10-02-11. My request for MNP has been successfully registered on the same day with a reference number - 1342635. After two days that is 12-02-11, I had received a message from TD-1901 stating that your port in request for mobile number [protected] has been REJECTED by your service provider due to LEGAL REASONS. I have contacted the customer care (121) representatives and also 198 thrice each (which took a lot of time to speak to an executive directly) to find out what the legal reason is and they have the same response i.e we are forwarding your call to our senior executive and then the call gets disconnected. I am not expecting a reason or anything from AIRTEL. I just want to switch to DOCOMO. Please resolve my problem as soon as possible. Waiting for Justice and Hoping for the best. Thanking you, CHERUKURI VENKATA RAVICHANDRA VELLORE, TAMIL NADU. Phone Number - [protected] Mail ID - ravi.[protected]@gmail.com UP ID AT963326 Date of Application[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear CHERUKURI VENKATA RAVICHANDRA,
We all are facing same problem from the No.1 worst service provider Airtel.
They don't allow their customers to go out, so MNP requests are rejected with any reasons.
Most of the reasons are false/wrong. They are trying to fool customers...
you have to contact your Nodal officer of Airtel Tamilnadu
nodalofficer.[protected]@airtel.in
Mob: [protected]
and ask them to solve your problem.
If not satisfied contact Appellate officer.
appellate.[protected]@airtel.in
Mob: [protected]
You have to send complaints to TRAI also
THE TELECOM REGULATORY AUTHORITY OF INDIA
Mahanagar Doorsanchar Bhawan,
(next to Zakir Hussain College)
Jawaharlal Nehru Marg
(Old Minto Road)
New Delhi : 110 002
Telephone No.:[protected]Reception)
2323 3466, 2322 0534, 2321 3223
Fax No. :[protected]Reception)
E-mail : [protected]@trai.gov.in, [protected]@gmail.com
Thanks,
http://on.fb.me/hh2FfB
We all are facing same problem from the No.1 worst service provider Airtel.
They don't allow their customers to go out, so MNP requests are rejected with any reasons.
Most of the reasons are false/wrong. They are trying to fool customers...
you have to contact your Nodal officer of Airtel Tamilnadu
nodalofficer.[protected]@airtel.in
Mob: [protected]
and ask them to solve your problem.
If not satisfied contact Appellate officer.
appellate.[protected]@airtel.in
Mob: [protected]
You have to send complaints to TRAI also
THE TELECOM REGULATORY AUTHORITY OF INDIA
Mahanagar Doorsanchar Bhawan,
(next to Zakir Hussain College)
Jawaharlal Nehru Marg
(Old Minto Road)
New Delhi : 110 002
Telephone No.:[protected]Reception)
2323 3466, 2322 0534, 2321 3223
Fax No. :[protected]Reception)
E-mail : [protected]@trai.gov.in, [protected]@gmail.com
Thanks,
http://on.fb.me/hh2FfB
Dear Rakesh,
My contact number [protected] is completely working...
If not provide me your number i will call you...
Regards
Ravi
My contact number [protected] is completely working...
If not provide me your number i will call you...
Regards
Ravi
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54498
Pending
0
Resolved
21957
View all 54498 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
AND MY DATE OF REJECTION OF REQUEST is 12-02-11
and these are my request reference numbers
CMNRA[protected]
CMNRA[protected]
CMNRA[protected]