[Resolved]  Airtel — Wrong information on postpaid tariff

Address:

West Bengal

Dear Sir,

Two three days back some one from Airtel Park Street called up saying there is some low Rental Plan for LIC Agents Only and the Plan details they have told me are as follows: -

Monthly Rental - 99/mnth
Free call - 500 all local call free in a month
Call Rate - A-A 20 paisa, A-O 30 paisa, Landline - 50 paisa, CUG - Free, STD - 50 paisa, SMS - 200 Local + National after that 20 paisa local n 50 paisa STD...

As from my concern plan is really good only the negative point is there is no STD free minute in the above plan.. To confirm the above plan i have asked the person to mail me the same thing.. after 2-3 days when i havn't recd the mail i have called up that person and request them to send me the mail of that plan...that time the concerned person is saying we can do the mail but in that we can only write 300 free minutes (whereas over phone they told me 500 minutes) but will give you 500 minutes for sure and rest others are same..

As per mail everything is write only free minutes is 300, whereas they promised me to give 500 minutes (this confirmed Only Over Phone)...

I know there is no written confirmation for this extra 200 minutes but still i have agreed to change my prepaid to postpaid connection..

Now the twist is next day when they have called up for the address from where the docs shd be picked up i have given my office address which is near Howrah, just after 5 minutes the same person called up and saying SORRY SIR YOUR NUMBER CAN'T BE CONVERTED INTO THAT LIC PLAN BECAUSE ITS STARTING FROM 990..

I Think this is very stupid reason because on the same they have called me and have explained the whole plan now they are saying its can't be convert because my number starts from 990????? I guess its only beacuse of less commission in changing prepaid to postpaid.. and i am not taking any new connection

To check whether its true or not i have send my person to another AIRTEL customer car to validate the actual plan they said there is the same which called SUPER GAIN PLAN but its for Individual n there is nothing that its only for LIC agent and there is only 300 minutes free and there is no scope of increasing this...

I really can't understand how can the 1st person say like this>> I guess its only for selling the maximum Airtel connections and after getting the connection i dont know what will happen..

Its better i will drop all my 4-5 Airtel connections and will go for VODAFONE cz nw they are ready to give me the same plan wit STD free minutes and also they give in written all the thing what they said not like AIRTEL...

also i would request to all my colleagues to switch from AIRTEL cz might be in future they will be the next victim..

Thanks & Regards
my email id is - prem.[protected]@gmail.com