Akosha.com — Did not resolve my issues after taking money

Address:Andhra Pradesh

I paid Akosha after going thru' the customer reviews on their website and assurances from their executive about their model of resolving the complaints. One month gone and I see no effort from their side, they do not even discuss the case with me. If I call their customer care and select the option 2 ( unresolved complaint) the IVR says all execs are busy and I will get a call back. That will never happen. All they did is forwarding my complain to the company against whom I had a complaint AS IT IS.
They also delete any comment you post on their Facebook. They showcase 1000 of satisfied customers feedback on their website - but try writing one on your own - you are not allowed. I wonder who writes those favorable feedback for them.

I wonder, why these young guys in entrepreunal disguise are conning the customers where it hurts the most. Customers are going to them with a complaint with another company and end up feeling cheated by Akosha - SHAME ON YOU AKOSHA!!
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Hi - I was thinking to use Akosha service for one of the issue I am facing with Unitech but after reading your comments. I have decided not to go ahead with akshoa. Please see the below number and Akshoa and email id who was trying to contact me

Samar Bhatia <samar.[protected]@akosha.in>

18:13 (3 hours ago)

to me
Dear Sir,

You can contact us at +91-[protected] or[protected].
Dear Mr. Kushal Bakshi

We are really sorry for not meeting your expectations the last time you filed a complaint with us. We have actually come a long way since then, now working with more than 1000 brands in India and have handled more than 25 lakh customer service issues, resolving a majority of them.

Over time, our business has matured a lot and we have been able to improve our process manifold. Although we were not able to give you a good experience earlier, we feel that if you try us again today, we would not disappoint you.

Please let us know if you require any help in the future. We would be more than glad to help.

Regards
Online Team
Akosha

Akosha.com — fraud online company

these in akosha flloating fake website are cheating & demanding ransom from us for getting the complaints resolved. this fake potal & owners must e put behind the bars especially the mother vishal.
Why do you guys ask money from people to get the complaints resolved.. You're the one who call us and inquire about the scams which we have already faced.. Then ask us to pay the investigation fee for getting the complaint/fraud resolved..If you're really investing for customers then you shouldn't be asking any money from customer as they have already paid to the previous company whatever they were asked to pay...

Based on other reviews I found out even you guys aren't responding to customers who have already paid the investigation fee once the fee is paid.. which in turn is also a scam/fraud itself.. Aren't you just doing another fraud/scam in the name of Resolving the previous scam done by other company???

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