[Resolved]  Axis Bank — Money deduct from account but not come out from ATM ( ICICI )

Dear Sir/Team,

Myself Nirav Shah, I withdraw 10, 000 Rs. of my Axis bank debit card from other ATM ( ICICI-Nehrubridge, Ashram Road, Ahmedabad, Gujrat ), I am not getting any money from ATM and received only sleep, which shows that 10, 000/- deduct from my Axis account. After that once again i windrow 5000/- and getting transaction ok.
Within 30 mints i already put application requires at your Ahmedabad Law Garden branch with attach transaction slip of 10, 000/- and 5000/- and last 10 transaction details copy.
I surprise that Axis people said that this query will be solved within 30-45 days. Is it ok??
And also I surprise when Axis Bank staff said "Do not transaction Axis debit card from any other ATM” if you know there is problem occurred frequently so why you not suggest your customers before make them in trouble?
I have 22 K salary and my 10, 000/- rupees stuck up (45 % salary) due to your internal technical fault. Is there any solution or make any policy to re-immerse temporary some of my money??
Maximum 72 hours is enough to know and solve the query.

Pls guide what I have to do to get back my money?

My Application no which submit at Axis Bank law garden branch: 9121852
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Aug 14, 2020
Complaint marked as Resolved 
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TULIPIT LTD — Mondy dedut from Saving account but not comming out from ATM

Dear Sir/Madam,

HERE is the details,


My self Nirav Shah, i widhraw 10, 000 Rs. of my Axix bank debit card from other ATM ( ICICI-Nehrubridge, Ashram Road, Ahmedabad, Gujrat ), i am not getting any money from ATM and recived only sleep, which shows that 10, 000/- deduct fom my Axis account. After that once again i widraw 5000/- and getting transcion ok.
Withine 30 mints i already put application requirest at your Ahmedabad Law Gardan branch with attach transsciont slip of 10, 000/- and 5000/- and last 10 transcsion detals copy.
I sureprise that your Axis people said that this quiry will be solved withine 30-45 days. Is it ok??
And also i surprise when your staff said "Do not transaction Axis debit card from any other ATM " if you know there is problem occured frequiently so why you not suggest your customers before make them in troble?
I have 22 K salary and my 10, 000/- ruggpes stuck up ( 45 % salary )due to your internal technical fault. So howcan survice my family for this month?? Has you have any solution or make any policy to re-imberse tempary some of my money ??

I SENT MAIL 3 TIMES BUT NO ONE REPLYING ME SINCE.
I SEND MAIL TO :p.[protected]@axisbank.com; rajendra.[protected]@axisbank.com; [protected]@axisbank.com; [protected]@axisbank.com WHICH ARE MENSION ON AXIS SITE.

IS THERE ANY RULES OF RBI WHICH WILL HELP ME OUT FROM THIS TROUBLE.
Dear Sir / Madam

With reference to saving a/c no. [protected] in the name of Radha Krishna Gupta, there is transaction showing in my account statement on 08-07-09 for withdrawal of 2, 000/- from SBI ATM, but this transaction was not being completed and money was not withdrawn from the ATM.
Surprise about had done this transaction, kindly request to resolve this matter as soon as possible.

Regards

R K Gupta
A/c No. [protected]
Dear Sir/Madam,

With due respect I Yengkhom Romina Devi would like to complain you thank I tried to withdraw Rs. 400.00 from my SBI Account no.[protected] on 01/04/10 around 11.00am from the Axis Bank ATM, I didnt receive my money nor the receipt, i then checked my account balance from Vijaya bank ATM and I found that the money is already deducted fom my account, I could not give any complain because the bank is close today.
I would like you to kindly look into the matter and resolve it at the earliest.

With Regards
Y.Romina Devi

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