[Resolved]  Axis Bank — Fraud Transaction

Address:

North 24 Parganas, West Bengal

I am an existing user of alibaba.com having account ‘anil.[protected]@gmail.com’. I have a complain that there is some illegal transaction with my company’s bank account of Axis Bank (A/C Name : R Tech Solutions ). I would like to inform you that please stop the dispatch of booked product of delivery address and verify the full transaction. Please also provide me valid information regarding the full transaction. For this illegal activity I have also complain to the Axis Bank and a FIR to local police station. Here is the Transitional Details:

Account Name : R Tech Solutions (Prop – Anil Chandra Das)
Account Number : [protected]
Bank Branch : Barrackpore
IFSC : UTIB0000436
Debit Card Number : [protected]
Transaction Description #1 : PUR/WILLAMETTE VALLEY/Swanzey/291112/22:
Transaction Description #2 :PUR/ALIBABA.COM/LONDON/291112/22:08
Transaction Description #3 :PUR/ALIBABA.COM/LONDON/291112/22:09
Transaction Description #4 :PUR/ALIBABA.COM/LONDON/291112/22:12

these amount is creadited in my account

04/12/2012TIPS/SCG/POS/ALIBABA.COMLACON /DT.29-NO 129.16

04/12/2012TIPS/SCG/POS/ALIBABA.COMLACON /DT.29-NO 66.43

04/12/2012 TIPS/SCG/POS/ALIBABA.COMLACON /DT.29-NO 56.76



FIR in Jagaddal Police Station : GDEM1306

Hope, you will take this mail seriously and think deeply before any act for booked product/services from my Bank Account. You may also contact me +91 [protected]


==============================================


reply

Hi Anil Ch. Das,

Thanks for your email.

We managed to locate the transactions based on your details provided. However, please note that we are unable to cancel the concerned transactions since all the orders were delivered out.

We are glad to see that you are contacting the relevant parties to get this problem solved. Currently, it's highly recommended that you report the fraudulent payment to your card issuer for follow up.

If you have any further questions, please visit our Help Center at http://help.aliexpress.com.

Sincerely
AliExpress Order Verification Team

===========================================


sir,

i understand that but i want to know delivered address because i have to find out the person who has done it. plz...help me to solve this issue because it is very important for me . i need details of who has order this transactions his mobile no and delivered address . i will be grateful to you if you provide me details . and hope this will help people to stop illegal transaction.


for

anil ch das
rtech solutions

================================================================



Hi Anil Ch. Das,

Thanks for your email.

We understand your concern on this matter.

However, considering privacy, forgive us that we are unable to disclose more details of the credit card user. It's recommended that you directly have your local police contact us presenting a formal court order to further investigate this issue, we will then follow up accordingly.

Also, we noticed you contacted us from [protected]@rtechsolutions.in too, hence, this reply was copied in to this mailbox.

If you have any further questions, please visit our Help Center at http://help.aliexpress.com.

Sincerely
AliExpress Order Verification Team

========================================================


i have the right to know all details of my transaction because this transaction is made from my account so you have to give me the details otherwise i have to go to consumer forum to take this details from your company . i am doing this because of no body will cheat further so you have to help me find me details .

i will wait for your reply till tomorrow other wise i have to go to consumer forum .

plz...help

===============================================================