[Resolved]  BagItToday — FRAUD & CHEATING WITH FALSE INFORMATION & WRONG COMMITMENT

Address:

Hyderabad, Andhra Pradesh

FRAUD & CHEATING WITH FALSE INFORMATION & WRONG COMMITMENT

Please read the below GAMBLING of TELE-Sales Executives of BAGITTODAY the INDIA TODAY GROUP:

I have FIVE orders Id's: [protected], [protected], [protected], [protected] & [protected] WORTH Rs. 48500/-

Ist Call: On 18 or 19th of July 2012 at around 6.00 - 6.30 PM to [protected](My Mobile) from Deepak Ph. [protected], [protected] regarding the Holiday Package of Rs. 5998/- and I refused that package.

2nd Call: On 20th of July 2012 at around 12.00 - 4.00 PM, continuous calls from Deepak and his booking manager ROHAN SINGH, Employee Id - DELC3310 Ph. [protected] & [protected] (said personal Mobile number of Rohan) and [protected] regarding the same Holiday package offering me with the UCB Travel Bag and Blackberry 8520 mobile exactly free with one booking and 15 referral numbers, they said me that only I need to provide the numbers of my friends and family and no matters if they accepts the holiday package or not. After a long discussion I accepted the package and they promised me that the Gifts will be dispatched from them on that day.

3rd Call: On the same day I received the call again from Gifts Department saying that as I am the first customer of the day they will be offering some gifts to FIRST & Last customer. The gift is a DELL LAPTOP INSPIRON 14R i5 with 500GB hard disk which cost Rs. 39,500/- and I just need to pay only Rs. 24,000/- and I said no.

4th Call: Again I received the call in few minutes from Deepak saying me that Rs. 24000/- is not if I book 3 holiday packages they can provide me that which will be dispatched on the same day, I said no I can't book 3 more and I can book only 2, Deepak said me that he will confirm in some time.

5th Call: After some half an hour he called me and said ok, for 2packages and requested me for more 5 referral numbers of my family & friends. I accepted the offer booked 2 packages where as both got failed and Rohan asked me book again, the failed ones will be returned back but I said I don't have balance, he said ok book at least one and the rest will be refunded.
Again I booked one more which got success and provided the complete 20(15+5) referral number to ROHAN SINGH personal email Id. Rohan said that he can dispatched the gifts only after the confirmation call.
Note: Rohan Singh has said me that I will be receiving a confirmation call from confirmation team and they will not know about the Gifts offered to me and they will confirm only the Holiday Package.
And he claimed both the failed transactions among which one has to refund on 23/7/12.

6th Call: Confirmation calls from Book My Holiday group on 26/7/2012 at 3:30 - 3:38PM from Preethi no. [protected] and I confirmed Order Id's: [protected] & [protected].

I called Rohan regarding the gifts and refund of my one order on Cell No. [protected] and he said that he will dispatch after the third verification call.

7th Call: On 27/7/12 at 12:15 - 12:25PM from Sanskruthi no. [protected] regarding the confirmation of packages and said that is a group booking, I didn't accept to have that group booking.

8th Call: On 01/08/12 at 4:15 PM I received a confirmation call from Pratap no. [protected] regarding the final order confirmation.

In the mean time I was regularly calling ROHAN SINGH on his mobile regarding the GIFTS till date he is misguiding me that he will dispatch me today tomorrow, Rakhi holiday, Courier holiday............ NOW HE IS NOT PICKING MY PHONE CALL…. If I call from another number he will pick and ask his executive to say, ROHAN SIR is busy and I will pass a message to call you back.

1st Call:
In continuation of the above GAME I received the new call on 20/7/2012 between 5:40 -6:30 PM saying that my mobile number [protected] is listed among five lucky customers for Order Id: [protected] all round India and each from different states.

The package is for Rs. 29, 999/- in which I will be receiving the below:
Link: www.bagittoday.com/pahoka

1. Diamonds of 5 pieces worth Rs. 50, 000/-
2. Panasonic Home theater with DVD worth Rs. 17, 990/-
3. Spice mobile worth Rs. 17500/-
4. Platinum membership Id which is used to get 80-90% discount on the products purchased from Bagittoday valid for lifetime.

I refused the offer.

2nd Call:
Again I received the call on 23/7/12 between 5:00 – 6:00 PM from Raj Malhotra Emp. Id: DELC702 #[protected] regarding the same thing that the file has came back for final confirmation of the package gift and said by him that if the problem is money there is also another package of Rs. 23499/- which can be converted in EMI’s of 12 & 24 months and no need to pay any amount before the delivery of the products and just need to confirm with the back. This package is only for 5 lucky customers and for rest this link does not work if it accepts the money will be refunded and order will be cancelled.

The package is for Rs 24, 499/- in which I will be receiving the below.
Link: www.bagittoday.com/cameka

1. Diamonds of 5 pieces worth Rs. 50, 000/- (which can also be sold back to the same merchant)
2. Panasonic lumix camera worth Rs. 8940/- with 4GB memory card and pouch
3. Spice mobile QT95 worth Rs. 5490/-
4. UCB bag.
5. Ardinox Pooja thali
6. Swiss knife set
7. Platinum membership Id which is used to get minimum of 80% and maximum of 90% discount on the products purchased from Bagittoday valid for three years.
8. Scratch Card for five customer and the gifts are as below.
1st Lucky winner Maruthi ALTO car,
2nd Lucky winner Panasonic LED,
3rd Lucky winner Samsung/Nokia mobile worth about Rs.[protected]/-
4th Lucky winner Cash Back
5th Discount Coupons

3rd Call:

On 25/7/12 at 1:30 – 12:30 PM #[protected] from Raj Malhotra and I confirmed the above Rs. 23499/- as per the above mentioned deal.

4th Call:

On 26/7/2012 at 11:05 AM from Raj Malhotra #[protected] saying that I will be receiving a verification call.

5th Call:

On 26/7/2012 at 3:10PM form Kanchan #[protected] regarding verification and the call has been disconnected in middle.

6th Call:

On 27/7/12 at 4.15 – 4.21 PM from Chandrasen regarding the Platinum membership Id, I said if no Platinum membership is provided and Diamonds are not for sale I don’t want to accept.

7th Call:

On 30/7/2012 at 5.36 PM #[protected] from Poorvi Emp Id: DELC2111(complaint department) and I had discussed with her for long time of about 52 minutes 36 seconds regarding the complete package including the EMI, Platinum membership and all.

Finally on the same day she said that the confirmation call regarding the products and Platinum membership will be from different teams and which we done in the time frame of 10-12 minutes in two different calls.

I received the confirmation call on the same day i.e. 30/7/2012 from Smitha and I confirmed the product, after 10 minutes I received the second confirmation call regarding Platinum membership from Kamlesh Pandey between 5.55 – 6.03 PM on the same day.

8th Call:

On 8/8/2012 from Shruthi Emp Id: ITBC0687 at 12:27PM #[protected] regarding the platinum membership ID complaint and discussed for 1hr 09 mins and sent three emails for which one of the emails requires only OK reply to the conditions written in the email which are not acceptable for me.

On the same day again I received a call to reply only OK at 4:12PM and 6:07PM I rejected to reply only OK in the email, in this both calls she was very RUBBISH in talking to me and says NO REFUND will be given and NO Platinum ID will be provided DO WHAT EVER YOU WANT AND YOU CAN nothing will be happen if I approach LEGALLY or through Customer care.

9th Call:

On 9/8/2012 from Shruthi Emp Id: ITBC0687 at 6:25PM #[protected] regarding the platinum membership ID complaint saying this is the final call from now you can’t even raise a complaint and you will not be getting anything DO WHAT EVER YOU WANT AND YOU CAN if you don’t send a email stating only OK reply to the conditions written in the email which are not acceptable for me.
PLEASE PLEASE PLEASE ARRANGE ME A CALL BACK FOR FURTHER……….

AND I BELIEVE BAGITTODAY the INDIA TODAY GROUP with such a good repo DOESN’T CHEAT CUSTOMERS.

I NEED JUSTIFICATION…………………

Name: B Srikanth Reddy
Cell: [protected]
Email: srikanth.[protected]@gmai.com (registered with bagittoday) & [protected]@yahoo.co.in