Bajaj Allianz — Debited my account for a cancelled purchase or cancelled loan

jjebus

from Thiruvananthapuram, Kerala

Address:

Chennai, Tamil Nadu

I took a loan to buy a Samsung LED TV from Viveks through Bajaj allianz. Viveks didn't deliver the TV within their promised time limit and hence I cancelled the purchase. Viveks refunded the money which I paid. Viveks promised me that my loan also got cancelled. But after a month I found that bajaj allianze debited my account for the loan which i cancelled. My loan account no is 4030CD00109236

This is really frustrating and disappointing. Kindly do the needful in refunding my money and cancelling this loan ASAP.

Thanks,
Jebus
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Comments

jjebus

from Thiruvananthapuram, Kerala

It's been almost 2 months I haven't received my refund yet. Even when I talked to the Bajaj alliance team they just try to escape from my bugging and I don't get proper response or solution. They provide various contact details and when I contact their numbers no one picks up my call. Everytime they give some excuse and ignore my call. I am extremely frustrated on the negligence of Bajaj alliance & Viveks team. I am not sure whether my compliants are really considered by this team and they are taking any actions. Now I have started contacting some of the lawyers to file the consumer case.

I regret a lot that I made a purchase in Viveks and I took a stupid loan in Bajaj alliance. The worst team I have ever seen.