[Resolved]  Bharat Gas — Non-delivery even after 15 days of booking

Sub.: delay in delivery of lpg cylinder & poor service of dealer
Sir,
I have got my gas refill booked on[protected], but i haven't got it till now. My refill no 20901,n book no-5591785 our dealer doesn't deliver refill on time. He gets late every time n behave rudely. I have asked him many times delay for late delivery , he always say "its delay by company.
Kindly grant to send my refill in 1 or 2 days
I have only one refill to booking ,it books after 22 day n receive after 15 days , i cant manage it

From
Aditya sharma(Advocate)
2-1/735 devlok colony ,hapur
Ghaziabad (Uttar pradesh)
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Aug 13, 2020
Complaint marked as Resolved 
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My Cons. No is 12239 with Priyanka Gas Service, 604/605 Hamilton Road, Kashmiri gate Delhi-110006. I have booked for cylider since last 45 days but yet to receive the supply. In the mean time my second cylider is also empty. the leady at reception after reciving the phone either disconnect the same or put on the hold for long time and then cut the phone. We being working people cant visit their shop during working hours. This is not the first time. Even they supply the cylinder with less quantity of Gas i.e. less than 14.2 Kg. On asking they simply say that they dont know. Pl let me know what to do. Its service is pathetic. I am helpless and dont know What to do in this situation. Had it been open market, I should had changed my service and connection provider. .
Requested to look into the matter urgently other wise it will cause the erosion of Bharat Gas image in the market.

Kumar Bijoy

Bharat Gas — Non reffiling regarding

NON-DELIVERY OF LPG CYLINDER

MY CONSUMER NO: 23376
CONSUMER'S NAME : A.PALANIAMMAL

I am consumer of Bharat Petroleum. I have booked for a LPG cylinder on 27/08/2008. In this regard I have not yet received refill of the LPG cylinder till date. I reported many times in 2 days regarding this but they are not responding ...

Every time when ever i am booking. our agency persons selling to other persons and not delivering properly at a time.

When ever i am asking our agency person. blaming only (The government, Bharath petroleom corporation) they are only not delivering properly.

I want to know the reason whether its your fault or our agency person telling lie.

OUR GAS AGENCY NAME

GOLDEN GAS AGENCY
AVINASHI ROAD,
PEELAMEDU,
COIMBATORE - 641 004.
TAMILNADU. INDIA.

Bharat Gas — POOR DELIVERY AND BAD BEHAVIER

Complaints in BHARATGAS.COM
R/Sir
Bharat Gas

Sub.: Delay in delivery of LPG cylinder & poor service of dealer

I, Mr. Vijay Singh consumer of Bharat LPG bearing cons. No.SGS-14003 of Surya Gas Service, (Ph:[protected], Dist- Jhansi (UP) made booking on 18.07.08.
We have booked the gas since last 45 days on date 18.07.08 and continuosely we are chassing up with the distributor directely for delivering the gas. But till now there is no news.

Please help.
Thanking you
Yours
VIJAY SINGH
my complete is that my bharat gas agency didnt take the gas becasue they want to ration card but i have no ration card seprately i have joined card so what i am doing

Bharat Gas — delay in supply of refil

i have booked on 1.09.08 for refil but till today they have not delivered inspite of several personal visits to the distributor at kompally, hyderabad. This is happening regular basis and leterally every time we have to begg for refil. now a days we all are engaged in our daily bussiness and we cant spent for every day with lpg dustributor. Hence, my humble request to who all are officials, kindly look into the solutions of serious problems of lakhs of familys.

state express international — delay in gas delivery

sir,
my consumer no.6726 our agency name is SARAVAN GAS perungalathur, ph[protected], 22394074 whenever we phone and book gas they are not registereing properly, latest incident is this i booked gas on 12.9.08 i went and asked today they says we are booked please look into the matter seriously.
Thanking u

yours faithfully
v.mohan

Bharat Gas — long time between two booking

There is long time (21 days) in booking between two cylinder refill.

I can not book the cylinder before 21 days of my last booking.

milind gas agency — delay in delivery of refill

in reference to my early Complaint ticket number C[protected] dated 20-aug-2008 it is to inform you that there is no improvement in service of Miland Gas agency kesho pur vilage new delhi-11018. i have have asked for refil on 20-sep-2008 but nither they supplied the refill nor giving any responce. this routine is being followed by the agency for a long period. i hope that bpcl authorities will consider the customer problem and will take appropriate action.

gas, Anantha Gas Service, Jangaon, Dist. Warangal — too late Delivery

Late Delivery
I had booked for a cylinder on 20.09.2008 . the persons said after 15days for supplying and we not remind to the office those will take 1 month and above. Till date I made more than remands to the Anath Gas Service (Jangaon, Dist.Warngal) and reminded them. Its of no use, when ever I make a call, I get the answer "It will be delivered to you by today evening or tomorrow morning" but surprise it is not delivered
officeals are said with 5 days you get cylinder

our customer no- 61812
our s.v.no-3361
refilling order.4466, dt 20.09.2008
TRICHYDIST THATHIYANGARPET
SWETHA BHARATGAS AGENCEIS
DISTRIBUTERS CODE 641794
REFUSES TO GIVE DOMESTIC GAS CYLINDER FOR CUSTOMER NO 3667 DOMESTIC GAS CARD NO;2478059
SRMT.ANUSUYADEVI
PLEASE ORDER TO ENQUIRY AND SANCTION TO ME TO CONTINUE SUPLY DOMESTIC GAS CYLINDER I ALSO REQUEST YOU PLEASE INFORM ME FOR ENQIURY DATE
YOURS OBEDIENTLY
R.ANUSUYADEVI
Dear Sir,

My Consumer No. is RG21447 & RG06324 M/s RAJ GAS SERVICE Bharat gas of 355 JHOKAN BAGH civil line jhansi regret to inform you that for more than 24 days no gas has been supplied to me. The gas was booked ON 5/9/2008 inspite of repeated demands
I request you humbly that kindly look into the matter and pass necessary order to Agency.
NARESH KUMAR
Mob-[protected]
4014 CHANIYA PURA JHANSI (U.P.)

Bharat Gas Domestic — poor and late delivery with extra charges

dear sir
my consumar no: 001483 it's location of tirupati we are get prablem of resiving filled cylinder in booking offter 60 day and no billing and pay extra amount mustbe asking pls reply and give me actully howmany days ofter booking it's delivery and offter booking dayss pls

Bharat Gas — Non issue of second cylinder

I got Bharat Gas LPG connection 3 years back from Rathi gas agency Sct. 37 Fridabad. Now i need IInd cylinder but they are refusing me from last 3 months

Bharat Gas Madam Enterprises — Very Late delivery. Delivery pending. Phone off the hook 99.99% times

I wanted to book for a cyclinder and after repeated attempts to reach the gas agency by phone, I finally got thru one day. So I booked a cyclinder early this month and was expecting it to be delivered in 5 work days. Thusfar, the gas agency has not delivered 19-aug-08 and I have been trying to call them at[protected] and 5985 almost 10 times everyday with no luck. The phone tone is alwyas busy. So last week I decided to go to the agency office in person and noticed atleast 2 other customers who were complaining of the same issue (no picking the phone or phone off the hook).

Someone needs to notify their management of this agency and help resolve this issue. I might run out of cooking gas any moment now and we have no other alternative.
DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.

MY CONSUMER NO IS 50670 AGENCY IS BHARAT GAS AGENCY, JUINAGAR.
HERE, WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 30/8/2008
THE DELIVERY HAS NOT TAKEN PLACE DESPITE OUR DAILY
REMINDERS TILL TODAY i.e. 07/9/2008.
PLZ LET US KNOW, HOW CAN WE CONTINUE THE RELATIONSHIP WITH YOU IF WE ARE NOT GETTING PROPER SERVICE FROM YOUR SIDE AND NOT EVEN PROPER REPLY ON PHONES. THE BEHAVIOUR OF YOUR EMPLOYEES WITH US IS WORST.
We had booked a cylinder on the 18th of September and were told that we should wait for about 10 days before we check up for delivery. And thereafter everyday we called up and everytime we were assured that the cylinder wd be delivered the next day. And finally yesterday the 2nd cylinder also was empty and all our calls only gave us an assurance that it wd be delivered immediately and their delivery boy has gone out for delivery by evening and we were without any gas with both our cylinders getting over. With it being festival season we took a chance and visited his shot Ganapathy Raja enterprises, 4thBlock (E) Jayanagar Bangalore 11 and the person said that they were closed. when we further requested the person there actually abused us and said that we can complain to anybody and he wd not bother of the consequences. Our consumer number is 36001. can somebody put the fear of God to these bunch of guys. absolutely no concern for the end customer. I had to finally rent a private cylinder this afternoon to keep the fires burning in our house.
swetha gas agencies thathiyangarpet
THE AGENCIES ARE NOT THE ISSUED GAS PROPERLY FOR MY CARD PLEASE ENQUIRE THEM

Bharat Gas — Non-delivery of Gas cylinder in time

Your Distributor does not deliver the gas at home though the charges of home delivery are included in the price. They make the people run after their vehicle with the empty cylinder to get the refill even from a distance of half kilometer or even more. Just imagine what the ladies would be doing.
I am had placed an order 3 weeks ago for new gas cyclinder (Consumer no:2913) and i was informed that it would be delivered with in 12 days. However, it has not yet been delivered to our house. There is no proper response from the gas agency (Munnuswamy Gas agency, Velachery) and the lady who attends the phone behaves rudely. Most of the time the phone line is always busy or no one attends the phone for the past one week. They are also asking us to wait for two more weeks to get the cyclinder and it is ridiculous that the customer service is very bad from the gas agency. I would request you to take severe action in this regard and solve the issue at the earliest.
Please inform whether these complaints are being attended or it is just a formality ? If you are attending the complaints then why the repetition of complaints and that too of the same distributor.

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