Bharti Airtel Ltd. (Mobile Services) — Customer Helpline issue

 
58 Reviews
India
I have a cell number of Airtel. They are deducting an Amount from my prepaid balance for Value added services but it was not working from last one year. I complain lots of time and have lot of Service request number they always told me that they will resolve the problem but never done.
There helpline number keep me for hold and then after a long wait my call disconnect automatically this happens again and again.
Now I need help for the same because there senior are also not help me out.
Request numbers are:
[protected] 21/04/2007 @ 16:42 Pm Approx from Sushil
2) [protected] 24/06/2007 @ 17:26:22 Pm Approx From deepak
Had a talk with there senior Mr. Gaurav Bhargav but he was not interested for resolution.
This happens again on 24/11/2007
Complaint comments  57 Comments     Updated: Share0Tweet0

Comments

Airtel — Daily deduction of Rs.1.99 without having any value added services

Respected Sir,
My mobile no. is [protected]. There is daily deduction of Rs.1.99 from my balance from nov '07. At that time I complainted to your customer care department & they said that your sms11 pack had activated. to deactivate send us sms & I have send it several times. But the deduction was continued. After that from last 1 month that is march' 08 whole month I talked to your customer care department everyday but sometimes systems were down, sometimes your agent were in hurry to end the call, some agents said that we can see the deduction but dont know the reason, & sometimes agents says in your record there is no deduction as such. I have also sms to 121 many many times. I have also visited your airtel gallery nearby my house in vashi (navi mumbai). All your agent says that your complaint will be solved in 24 hrs but your 24 hrs. never comes.
This is my last hope. From now I am not going to recharge my mobile till my problem solve and I get refund of money.
Expecting early reply.
Thanking you.
Dear Sir/ Mam

I Lost My Sim card of Airtel, How can I get the same of same number ?
Please mail procedure...

Thanks

Sonia Goyal
Dear Sir,

our complaint is that sir 2day morning a additional services will be activeted automatically.

how ?

& deducted Rs.10/- sir i requrest you please how can it possible

let`s me know
thx
Sir,

i am a Airtel prepaid costumer how can i register online ?

plz let me know asap.

Thanx

Airtel Prepaid Card — automatic deduction on speed flirt services

There going some tricky deduction on the name of speed flirt from airtel wap. It must be notified and specific action to be taken refunding the amout theft.
My SIM card is block.
What I do?

My No. [protected].

pl clear my problem
I have an Airtel Connection [protected] taken from Delhi around 6 years back . Recently I have shifted to Kolkata and before leaving Delhi and even after coming to Kolkata, I requested AIRTEL helpline to help me convert to a Kolkata Number. This was because My family is an AIRTEL family and we have got 6 airtel numbers Mobile + Landline Together. Sorry to say I was made to wait and wait after which I switched over to Kolkata Vodafone connection out of simple frustration . Till date there is no response. My only request is please tell me what's the amount due rightaway and wind up the connecton with immediate effect on confirmation of payment . A line of confirmation will be highly appreciated .
I have an AIRTEL Delhi Number [protected] .For the last 3 months or so, I had been receiving unwanted SMS-es especially from ": Model of the day": which blatantly told me that one rupee per msg is being deducted . I contacted AIRTEL helpline several times, even went to AIRTEL Kiosks to get those SMS sources unsubscribed. Everytime I was told problem has been rectified .I came to know that I was loaded with lies when my last Bill came, A hopping 2000= 00+ burden whereas my average usage for the last few months was hardly a few hundreds. And the offending part came from VAS section. I refuse to pay the VAS part in this bill. Please disconnect my Number from your list and I have already switched over to VODAFONE. I am going to unsubscribe from AIRTEL for my other 4 family AIRTEL Mobiles and TWO LANDLINES SOON if my request is not entertained fast.
Dear sir,
my name is L.V.RAMESH My mobile no is [protected].
sir I am a student. I am studying M.sc. I am a lifetime customer o[censored]r network and i am using ur internet also.so i am requesting u please activate the internet in my mobile without any usage and rental charges. sir i am requesting u please give me this offer.
thanking u
your sincerely,
l.v.ramesh.
hello airtel
why de hell do u automatically activate the hello tune service and deduct the charges from my account
this is an offence under the consumers protection law
i need to deactivate the hellotune service which i have never activated
i dont need any delay
also the amount deducted from my acc should be given back
my mobile [protected]
if no action taking the matter to consumer s court
from last 2 days my phone tells that the no. u are dialing does not exist.but i have talked on same no. thosands of time.its very important for me.please solve my problem immediately.i am badly affected by this.
please take some corrective actions.
Sir,
I have prepaid airtel connection no [protected] from 4 years. but now it is not working since 21-5-09and i aproch the bathinda office for complaint but no body lisen me kinly arrange and help me for ok in mobile
Brij Mohan
Affim wali gali
House no 5033
sirki Bazar, Bathinda. Punjab
i have prepaid card daily 1 rupees deducted

please advice

please give your help lin no.

my mobile no.[protected]
I have pre paid connection & want to convert into company corporate post paid, request to depute rep. for document formalities etc... [protected]. B/R - Prem
DEAR SIR/MAM,

FROM A FEW MONTHS, I AM GETTING MESSAGE ON MY MOBILE THAT I AM USING SPEED FLIRT SERVICE AND BECAUSE OF THAT 20 RUPEES ARE GETTING DEDUCTED IN EVERY 15 DAYS FROM MY AIRTEL BALANCE. BUT I HAVEN'T SUBSCRIBED ANY SUCH SERVICE.

KINDLY TAKE A NOTE OF THIS.

PLZZZZZZZ
dear sir i have lost my mobile on 6/08/09 with sim, so i request to u please lock my that number, so nobody can use it unethically & issue me same number. my number was [protected].



thanking you.
dear sir,

i never connected to hello tune, but your team is activated automatically through your staff, i tried to connected on customer service 121 and [protected] for prepaid, there is only the record voice heard from your customer care. your never come to line. then how can i contact you on line.

fradualant case will be filed on you, if you are not refund for hello tune and deactivated the hello tune.your costomer care never come on phone and ther were only playing the repeated tap recorded voice come to heard.my mobile no [protected].
rergard


Thirunavukkarasu swami.
I have recently got the airtel post paid no. of my mobile no. [protected], it mentions some 3 sms of rupees 30/- each, i.e. rupees 90/- in total. I have never sent sms on these numbers and I am surprised to note this in my bill.kindly take an action.
Hi

I am an airtel subscriber. I require one confirmation from airtel regarding barring of 121 services.

1) 121 will be barred after how many calls in a day at customer care and what is the time limit to open the services at 121.

2) 121 will be barred after how many calls in a month at customer care and what is the time limit o[censored]nbarring the services at 121

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    Bharti Airtel Ltd. (Mobile Services) - Customer Helpline issue