[Resolved]  Bluedart Express — NON DELIVERY OF ITEMS AND MISBEHAVIOUR OF DELIVERY AGENT

Address:Jalandhar, Punjab

I had ordered two different items from two different companies namely bag it today and payback through internet and gave my detailed address and telephone numbers, 10 days after my order placement i got a call from blue dart courier office at Jalandhar confirming my location, and confirmred from the caller that he has understood the address. on same address i am getting all my mails and all other courier parcels. the address is that of an Army Office in Jalandhar cantt which has its own pin code and is in the heart of the city. I was told that my parcel would be deliverd the next day but when the parcel did not reach me for three days i contacted the company which sent the parcel and in both cases my complaint was taken down and i was also given contact number of the local blue dart office, i tried for a complete day but nobody picked up the phone, on second day the phone was picked up and the person told me that they would revert back to me and the parcel would be delivered that very day. However today after seven days i got e mail from both companies that my parcels have been received back by them undelivered. I am extremly sorry to inform you that if this is the way your company delivery is effected then god only can help your company which you claim is the best in the business. By the way this is a second instance, a similar thing had happenned about a month back when i had ordered products from naaptol.com and your delivery agent misbehaved and called on phone and told me to come and collect the packet from a gate , one km away from my address and refused to come and deliver it himself.
Please take neccesary action if you want your companies reputation to be maintained. BY THE WAY MY ADDRESS IS MENTIONED BELOW AND THE INCIDENTS CAN BE CONFIRMED AS ALSO THE ADDRESS CAN BE VERIFIED TO BE A VALID ADDRESS.

COLONEL SANJIVE SIROHI
DIRECTOR RECRUITING
HQ ZONAL RECRUITING OFFICE
RAMA MANDI ROAD
JALANDHAR CANTT
JALANDHAR - 144005
PUNJAB
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Aug 13, 2020
Complaint marked as Resolved 
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Courier Company (as they claim) — MIsbehaviour

Hello Sir/Mam

From last few weeks i am getting calls from unknown source. They claim they are from some courier company and ask for someone named Ravi Kumar. Even after i denied that i dont know anyone named Ravi they keep on calling. When i asked how do they get my number they reply that Ravi Kumar has given them number. They call from different numbers and when i try to call them back it said the number is wrong. The situation became worse when they called my parents asking about Ravi and when parents where unable to understand the girl from the courier company said "aap itne der se mera dimaag kyu kharab kar rahe ho" i tried to call them back but it said the number is wrong. I have noted down the details i.e Phone Number [protected]. they called around 2.45 PM Saturday May15,2010. The phone number on which they called my parents is [protected].

Suraj Kumar
[protected]
Kindly send the the pack from CitiBank (AWB No.[protected]), once again.
Your courrier have not delivered the Packet to my wife.
She was in doubt, therefore she might have refused, as some unnecessary things do come,
and I was not in home at that time.

Thanks,

Krishna Prosad Roy

parcel yet not reach to me

my way bill no is - [protected] its approx 16 days n my parcel yet not reach to me. when i called to customer care the person talk to me rudly and missbehaving..

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