[Resolved]  BookMyShow — Refund for failed online ticket booking

Gusys just so that we are aware about Book my show's definition of Black Marketing...(they are more creatively logical on phone then when giving in writing):
If a customer is cancelling a ticket and book my show lets the customer do it, that would imply that their software system would have to intimate the cinema hall for release of the tickets. Now if the released tickets are again re-issued to another customer through their portal, then as per book my show, it would come under definition of black marketing!!! So to avoid being caught into the '100 ka 2' moment, they do not make any provisioning for correction in tickets for human errors while booking tickets!!

Hope there are clearer rules and better explanation to handle these instead of brushing aside with logic of 'government policy hain

i have booked 2 tickets on Saturday 04.06.2016 but the transaction is failed and amount was debited in my account and second time successful and total 283 in two times how to refund first 283 rupees

thanking you

[protected]

Refund for failed online ticket booking

Hi,

I am Shilpa D Shetty (cell no [protected]). I booked 2 tickets for JIGARTHANDA using BookMyShow.com for PVR : FORUM Fiza Mangalore (AUDI 06) For 3:45PM show for date 26th June 2016 using State bank of Travancore net banking
After selecting seats and entering my account details, bookmyshow website displayed some message like 'processing...' and after some time, it displayed, 'oops, an error occurred'.
But an amount of Rs 168.00 was debited from my account. This transaction was done at around 12:42PM on 26th June 2016. I have received Message from VM-BMSHOW "We are sorry that your payment for Jigarthanda at PVR : Forum Fiza, Mngalore (AUDI 06) failed. Pls try again later. But I did receive sms from SB Travancore for deduction of money.

Now, After 20 minutes .i.e. at around 1.01PM I again tried to book 2 tickets and I have received same sms and deducted amount of Rs.266.00 from my account.

Again I tried to book 2 tickets and I have received same sms and deducted amount of Rs.266.00 from my account again.
Then I have received the mail for BookMyShow that "We are sorry that your payment for Jigarthanda at PVR: Forum Fiza, Mangalore (AUDI 06)was not successful. Your tickets have hence not been booked. The amount for the said transaction has not been charged by us. In case, the amount has been charged, the refund will be processed by your respective bank"

So, basically money for my 3 transactions should be refunded bookmyshow as it didn't handle the transaction properly and deducted amount without booking the seats.


I request to refund of Rs 700.00 from bookmyshow.


References
26-Jun-2016 TO TRANSFER
INB BookMyshow.com BOOK_SHOW Payments GSBT[protected]IG0CFTHGX0 266.00

26-Jun-2016 TO TRANSFER
INB BookMyshow.com BOOK_SHOW Payments GSBT[protected]IG0CFTGTM9 266.00

26-Jun-2016 TO TRANSFER
INB BookMyshow.com BOOK_SHOW Payments GSBT[protected]IG0CFTFQA5 168.00

Sir, IAM Swagat Kumar from odisha. Sir I book a ticket indate17.12.2016 in tiger zinda hai movie. All are ok but last time of transaction displayed my screen oops transaction error ...but debited my account 196Rupees but not refunded in last 4hours ..so help and support me please book my show