[Resolved] BookMyShow — Refund for failed online ticket booking
Pune, Maharashtra, India
I am Vinayak Chanshetti (cell no [protected]). I booked 3 tickets for Special 26' using BookMyShow.com for Fun time Multiplex, Pune, for 4:15PM show for date 11th Feb 2013 using Axis Bank net banking
After selecting seats and entering my account details, bookmyshow website displayed some message like 'processing...' and after some time, it displayed, 'oops, an error occurred'.
But an amount of Rs 501.55 was debited from my account. This transaction was done at around 12:22PM on 11th Feb 2013.
I waited for around 20-25 minutes, but i didn't receive any sms or e-mail from book my show for confirmation of tickets but i did receive sms from citibank for deduction of money.
Now, After 20 minutes .i.e. at around 12:49PM (15th Aug), i again tried to book some other 3 tickets and i received sms and mail from book my show this time.
So, basically money for my 1st transaction should be refunded bookmyshow as it didn't handle the transaction properly and deducted amount without booking the seats.
I contacted the on-line customer care executives also but they also just say that we will contact you as soon as possible but then there is no reply/respose.
I request a refund of Rs 501.55/- from bookmyshow.
Transaction Details are:
11/02/2013 ICONN/65726414/100213/PAYU.IN 501.55
11/02/2013 ICONN/65725971/100213/PAYU.IN 501.55
Name: Vinayak Chanshetti
Contact No: [protected]
E-Mail Id: vinayak.[protected]@gmail.com
Complaint marked as Resolved May 7, 2016
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