[Resolved]  BSNL — Excess Billing

I wish to inform you that the BSNL Landline Customer having a landline connection bearing no. 23470584is in the name of my brother Shir S. Dwaraki and monthly bills are paid through ECS of his bank account. As my brother is closing his bank account, I intend to make payment through ECS by using my bank account. Kindly tell me the procedures to change the ECS bank account other than the subscriber.

Kindly reply at the earliest

broadband usage doesn't indicates — i can't see usage details

i can't see my usage details of internet since last one week so please help me to solve this problem

I applied for revision of my net home plan from 125 to 750/- on 20 May 2009 as I got a huge bill. The amount comes to Rs 34000/- after protracted correspondence and personal visits, the amount reduced to 20000/- and then to 16800/-. I paid it and again in May 09 I got a bill for rs 22000/- How can a pensioner having with his meager income to pay such huge bills though I already applied to change the plan in May 20 itself? Requests to BSNL makes things worsen as they say that they will review the bill. review what? makes it to 6 or 7000/- and ask me to pay ? is it justifiable/

Retired — Excess Billing by BSNL

Sir,
I m the consumer of BSNL(Ph[protected] facing problem of wrong and excess
billing amount. In Apr 2009 I got a bill of Rs 33000/- plus and after protracted correspondence and personal approaches it makes first 20, 000/- and then Rs 16689/- and due to pressure and make no noise I paid it. In May 2009 I got a bill of rs 22000/-. I put complaints, the DE of Nileshwar advised me to approach to review the bill and I am not doing the same mistake iat this time. How can a pensioner with his meager income pay such huge bills?
How can I be down load so much data of 29 GB in Apr and 20 GB in May 0-9 . All are checking at their own AC office and saying that I am viewing picture that I never. I make internet complaints & get complaint no.but my complaint remains unsolved.
Sir, please resolve all this problems as i m a retired govt employee & not able to run the
office as i m suffering from severe joint pains that is why i m facing great difficulty &
loss of money . I request all to respond and make the BSNL to clear the bill of those who receiving excess bills henceforth. I also request BSNL officers to look into the matter and
Kindly solve my problem of wrong billing & please disconnect my phone connection.
Thanking You,
Yours Faithfully,
Ramachandran

Mobile no.-[protected]

DEAR SIR/MADAM,
I am ganesh ghosal, my tel no is--[protected].sir in the month of may-2009 i was received a bill, amount of Rs-2986/-, which was my first access billing, agin next month(jun-2009) received a bill of 1839.I dont make any call from my land-line.so for what reason i face this type of amount?
please note my complain, andtake care of this type of harassment matter.Other wise i will cut my line and take some legal step aginst the COMPANY.
This is my second time complain ...

Sir, I have excel no.[protected]. Please send me, outgoing and incoming call detail from 23 june to today.thanking you.

BSNL — Not a complaint, but a clarification

THIS IS NOT A COMPLAINT, BUT ONLY A CLARIFICATION.

I have a BSNL Prepaid connection from Kerala circle. I need to take this to US, as I need to use this when I am inside the airport in Cochin for about 3 hours before I catch a flight to US. Will be coming back after a few months only. In between, my validity period expires for this connection. So I will arrange to recharge (to avoid disconnection) in Kerala itself (my brother will do it for me this in Kerala). When I come back will this value will be added to the balance? Whether I could use the same number continuously as soon as I land at Cochin airport after a few months from now?

Basic question is that the sim is in US will create any problem for recharging? As well as will it create any problem as there won't be any outgoing calls from this number for a few months continuously as the sim is not in the country? As per the plan rule of BSNL, only mention is that every year before validity period expires, the user will have to recharge for Rs.220. Once that is done promptly, is there any further issues?

Would appreciate an answer as early as possible as I am flying day after tomorrow.

Thanks in advance.


Satheesh KG

BSNL — no service for 3 months but billed

My BSNL phone No. 2280902 (vadodara) works only 15 days in a month for the past one and half year. After complaining every week, the line man attends and it works for 5 days to 1 week again same story.
Since May 7, 2009 it it totally dead. In spite of more than 25 complaints online, complaint register and personal visits, they have been saying that new cable is being laid (in process) and would take 2 days to restore the line. This they have been repeating for the past two months.
As of today the line is still dead.
Surprisingly the billing is done as usual with all charges - rent, features etc. with 0 calls.
THREE MONTHS of NO SERVICE and asking to pay for the toture they have given men all the time.
Whether BSNL is bothered or not? Not even a single person responsible in BSNL?

respected sir,
i am using home 500 c bsnl broadband.which is started from 22july2009 in kanpur. today i got bill, in which 114 calls are shown from 22 to 31july 2009. i have not made so many call in 10 days.Is there any hidden charges? Is there any call counting for server connection or data downloading in night unlimtied? please help me.
thanls

Retired — Privilege circle program - new way to cheat customer

Privilege circle program - new way to cheat customer

In August 2009 I got call from Baldev and later Minakshi on behalf of SBI cards. They said I have been selected for Privilege circle program and convinced me to accept this offer. Im 65 years old. They are harmssing me and im not intrested but they are bent upon troubling me.So now i have decided to close my credit card and account too with SBI.I contacted them told them that im not interested so now they are teling these are the terms and conditions
Could somebody please tell me how can I take legal action against SBI cards and plat5 consulatancy.

Applied for broadband-connection on 03/06/09------application no-A1034912, registration no I.I.m/n oyt-Gen/8738, consumer no 51934603 {plan 299} installation address----NC1-46, vijay enclave s.r.s.nagar, Bilekahalli, Bangalore 76. till today at 10 a.m. on 21/08/09, no action has been takenand no connection issued.
BUT, I HAVE RECEIVED, TEL.BILL FOR THE MONTH OF JULY{FROM 28/07/09/31/07/09}.BILL NO.--[protected] -AMOUNT 575/-FOR TEL. NO. 26483470 WHICH HAS NOT BEEN INSTALLAD IN MY HOUSE, STRANGE ENOUGH, PLEASE ORDER TO WITHDRAW THIS BILL AND NOT TO SEND ANY BILL TILL THE CONNECTION IS INSTALLED IN MY HOUSE AND SEND BILL FROM THE DATE IT IS INSTALLED IN MY HOUSE. HIMANSHU

Retired — non delivery of posts addressed to me and my family members

I am residing at Plot No: 52, third street, Bharati Nagar, Maduravoyal, Chennai 600 095. I shifted to this address on 8th Novembe 2009 . I have given change of address to all concerned .
Most of the letters addressed to me and my family members are not delivered so far . There are clear examples and I am a worried person . For example, My daughter, Mahalakshmi Prabhakr subscribed for National Geographic magazine from April 2009. So far all the issues were not delivered .AFter our complaint, they have arranged to deliver a second copy through other sources of delivery . I am apprehending that important documents may be lost . I am a retired person and available in my house all the time.
I request the authorities to investigate immediately and set right things . Please note that non delivery of important documents will cause immense damage to me and I will hold post and telegraph department solely responsible .

regards,
yours sincerely,

T.Prabhakara reddy

respected sir,
i m. ananda rao, i am having landline of bsnl connection for local purpose, my landline no:[protected].i always receiving a minimum amount of bill, but unfortunately last month i.e in themonth of july i received a bill of rs.2034.actully i had not used my land line.here the concerned emloyees are not responding our complaint, thats why i am requesting you please take an immediate action regarding to our bill ( bill no:T[protected]).

The Mobile Bill in respect of Mobile No.[protected] for the period[protected] to[protected] amounting toRs.371.00 includes the following:
National Roaming
Incoming calls – Rs. 32.00
Outgoing calls – Rs. 35.50
Total Rs. 67.50

In this connection it is submitted that I was not outside Jammu during the above billing period and as such have not availed national roaming during this billing period.
Thus amount of Rs. 67.50 charged in the bill on this account is wrong.
I went to Delhi by train on[protected]evening) and returned to Jammu on[protected]morning) by Rajdhani Express. For which I have already been charged national roaming in the previous bill.
Kindly rectify the error and adjust the excess payment in future bill.

Yours faithfully
Jagdish Chander

i have applied for the broadband plan of 750ul plus...and i used the connection for 2 months..now i received the bill of Rs.82, 517.00...i just complained to my exchange officers about this and then only i came to know that they have given the 250 plan connection to me...i did applied for 750UL plus connect but they given 250 plan without my notification...pls kindly help me what action should i take further about this problem...
my bill no isT[protected]

BSNL Landline — Excessive billing beyond consumpsion

Despite complaint & Application for call chart one month ago is neglected.There is probability of phone line tapping & theft is allowing by the local BSNL stuffs & taking of bribe is in force as usual.

land line excess billing — Repeated Excess Billing every month from May, 2009

Sir,

My Telephone Number is 23762211 and your Bill No.[protected], dt. 7/10/09, and consumer No.[protected]

I regret very much even after changing the Tariff during March, 09, every month you are sending bill according to old tariff and every month our representative coming to the AO, Office and after correcting the bill amount making cash payment in the other office. Last month our representative strictly informed you to make the correction failing which next month will not be paid if received excess charges. This month also you have sent the same charges. In spite of our repeated follow-up, your department is doing the same mistake. It is very regrettable and shameful to continue by a reputed organization like BSNL. In case you do not correct and inform by your letter, I will not make the payment and in case of any disconnection, I will publish your repeated false billings and about disconnection in the News Papers. I can not make any payment unless you correct the bill and update in the net.

YOUR REPEATED MISTAKE IS HIGHLY REGRETTED AND NOT EXCUSABLE.

You don't know how much strain we are taking by coming to your office and correct the bill every month at one office and then going to make payment in the other office, instead of net transfer.

Please act fast and do the needful.

Mohanrao YK

I had a bsnl land line bearing number[protected]. This was issued by bsnl Barajagulia,Ranaghat, Distt NADIA West Bengal in ye 2005. It was ONE INDIA PLAN. I regularly paid all the bills andno due was ever left against me till May 07 when Suddenly I doubted that my bill was going on higher side. I complained about it and asked for call details w.e.f. DEC 07 to June08 and on reciept I found that there were charges taken 1 Rs for even 30 second call . later on it was told to me that threr was some mistake in setting and I was told that about more than 10000 Rs was excessively charged from me for th period quoted above. Meanwhile I was posted to Agartala in July 08. I tried to keep track but till date no response has come from BSNL.Request look into the matter .

Bsnl-299c plan — over billing

My landline phone number is[protected].

I am using internet connection since 1st september.

when i received first month bill for internet usage, i felt shock,because billing amount for excess download is 890 rupees.


i never download any movies and songs.enen though i got huge amout for excess usage.

kindly look into the details and do needful.

At the time of installation,i am not given password and ID to check usage details .

Kindly let me know how to check usage details

Thx

DEvarajan

I could not get my telephone bill for the month of august, september 2009 as it is required for reimbursement from my office. Inspite of my approach to your service centres nothing positive happening. Paying bill at a time will be a hardship for me.Please look into it.

my phone no. is 27141786