[Resolved]  Chennai Packers & Movers — Goods are not deliverd even after 2 months

I transported my goods from Chennai to MP (Vidisha) Near Bhopal. I booked total 88 Items on 21/11/2008 by Chennai packers & Movers with the assurance that you will get the delivery within 7 - 10 days.
I paid my full amount before dispatching of goods from Chennai and they have taken Rs. 3000 extra for insurance by giving the assurance that the policy you will receive by courier in next 3 days

Today is 22/11/2008 and till now I have not received my goods as well as the insurance policy.

At the time of booking I have given assurance that the same vehicle which comes to your home for packing and loading will deliver the whole goods till your home via route Chennai->Hyderabad->Nagpur->Bhopal->Vidisha (destination).After packing and loading I have provided with a cash receipt of there service charge + a copy of delivery instruction + a declaration list of all my goods and I left Chennai with the assurance that I'll get the delivery within 7 - 10 days
After 7 days of my departure to Vidisha I called “Chennai packers & movers” and they told that vehicle reached to Hyderabad and will reach to you in next 3 days means around 01/12/2008 even then I did not received the delivery and called them again and started receiving assurance for every next days. This was continuous till 10/12/2008.Then When I called after 10/12/08 they have told me that your goods reached to Delhi by a different route and we are very sorry for that and you please call Delhi branch and has given me Mr. Murali's Cell no. Now turn started for Mr. Murali to making me a fool same like Chennai branch people fooled me before.
All the day when I called he said today we are delivering and he was repeating this all the time when I called. Then around 15/12/08 he said it was dispatched last night and please note down Driver Mr. Sanjay's no. and call him. I called so many times to that number but it was never lifted. Then again I called to Murali and he abuses Chennai branch people that they have made some mistake and they need to give some money then only he can dispatch. Now I was shocked and got puzzle about the services of “Chennai packers & movers”. I was continuously doing follow up to Chennai branch & Delhi branch but always got the assurance only that you will get the delivery soon. I made around 300 STD calls during this period and they fooled me in each call.
I have requested them to tell me truth because I planned for a tour in Christmas vacation but they told me that before Christmas I will get the delivery so I cancelled my entire trip and wasted my vacation. on 11/01/08 Again Mr. Murali told that goods are dispatched and given the driver Raj Kumar’s cell no. and for my assurance given me the vehicle no. also and when I called driver he accepted that he is bringing my goods but when I asked the vehicle no. he was shocked and given me a random number then again I felt that the whole team is a fraud including MD Mr. T Kumar because Once I got a chance to talk to him also and that also I got when I called on the behalf of any new customer for enquiry and he has also fooled me and after that I tried to talk to him many times but nobody from his team allowed me.
Now Mr. Murali is saying that goods are in the possession of a different party and they are asking warehouse charges and he is seeking payment from Chennai branch and Chennai branch is not providing the same where as they have taken full amount from me in advance for their services

I can't understand who the responsible person is while we approach for complaints. Till date no solution I got. I understood that “Chennai packers & movers” is not doing business but try to cheat the people when they got their opportunity.

Below is the list of persons of “Chennai packers & movers” to whom I got the chance to talk

1. Mr. T Kumar (MD) - [protected]
2. Mr. Vijay Kumar (Manager – Operations) - [protected]
3. Mr. Balaji - [protected]
4. Mr. Ravi - [protected]
5. Mr. Murali (Delhi Branch) - [protected], [protected]
6. Mr. Ramesh (Delhi Branch) – [protected]

I REQUEST THE FORUM TO HELP ME TO GET MY ALL GOODS IN PROPER CONDITION AND TO STOP THIS ORGANIZATION SO THAT INNOCENT CIVILIANS CAN NOT BE CHEATED WITH THIS FIRM.
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Aug 14, 2020
Complaint marked as Resolved 
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Chennai Packers & Movers — Waiting for Goods even after 2 months

I transported my goods from Chennai to MP (Vidisha) Near Bhopal. I booked total 88 Items on 21/11/2008 by Chennai packers & Movers with the assurance that you will get the delivery within 7 - 10 days.
I paid my full amount before dispatching of goods from Chennai and they have taken Rs. 3000 extra for insurance by giving the assurance that the policy you will receive by courier in next 3 days

Today is 22/01/2009 and till now I have not received my goods as well as the insurance policy.

At the time of booking I have given assurance that the same vehicle which comes to your home for packing and loading will deliver the whole goods till your home via route Chennai->Hyderabad->Nagpur->Bhopal->Vidisha (destination).After packing and loading I have provided with a cash receipt of there service charge + a copy of delivery instruction + a declaration list of all my goods and I left Chennai with the assurance that I'll get the delivery within 7 - 10 days
After 7 days of my departure to Vidisha I called “Chennai packers & movers” and they told that vehicle reached to Hyderabad and will reach to you in next 3 days means around 01/12/2008 even then I did not received the delivery and called them again and started receiving assurance for every next days. This was continuous till 10/12/2008.Then When I called after 10/12/08 they have told me that your goods reached to Delhi by a different route and we are very sorry for that and you please call Delhi branch and has given me Mr. Murali's Cell no. Now turn started for Mr. Murali to making me a fool same like Chennai branch people fooled me before.
All the day when I called he said today we are delivering and he was repeating this all the time when I called. Then around 15/12/08 he said it was dispatched last night and please note down Driver Mr. Sanjay's no. and call him. I called so many times to that number but it was never lifted. Then again I called to Murali and he abuses Chennai branch people that they have made some mistake and they need to give some money then only he can dispatch. Now I was shocked and got puzzle about the services of “Chennai packers & movers”. I was continuously doing follow up to Chennai branch & Delhi branch but always got the assurance only that you will get the delivery soon. I made around 300 STD calls during this period and they fooled me in each call.
I have requested them to tell me truth because I planned for a tour in Christmas vacation but they told me that before Christmas I will get the delivery so I cancelled my entire trip and wasted my vacation. on 11/01/09 Again Mr. Murali told that goods are dispatched and given the driver Raj Kumar’s cell no. and for my assurance given me the vehicle no. also and when I called driver he accepted that he is bringing my goods but when I asked the vehicle no. he was shocked and given me a random number then again I felt that the whole team is a fraud including MD Mr. T Kumar because Once I got a chance to talk to him also and that also I got when I called on the behalf of any new customer for enquiry and he has also fooled me and after that I tried to talk to him many times but nobody from his team allowed me.
Now Mr. Murali is saying that goods are in the possession of a different party and they are asking warehouse charges and he is seeking payment from Chennai branch and Chennai branch is not providing the same where as they have taken full amount from me in advance for their services

I can't understand who the responsible person is while we approach for complaints. Till date no solution I got. I understood that “Chennai packers & movers” is not doing business but try to cheat the people when they got their opportunity.

Below is the list of persons of “Chennai packers & movers” to whom I got the chance to talk

1. Mr. T Kumar (MD) - [protected]
2. Mr. Vijay Kumar (Manager – Operations) - [protected]
3. Mr. Balaji - [protected]
4. Mr. Ravi - [protected]
5. Mr. Murali (Delhi Branch) - [protected], [protected]
6. Mr. Ramesh (Delhi Branch) – [protected]

I REQUEST THE FORUM TO HELP ME TO GET MY ALL GOODS IN PROPER CONDITION AND TO STOP THIS ORGANIZATION SO THAT INNOCENT CIVILIANS CAN NOT BE CHEATED WITH THIS FIRM.
Dear Sir/Madam

I have sent my house hold things from hyderabad to Vellore.
The date is on18th of may 2009 from hyderabad.

In chennai after calling your people many times I asked them to give it in chennai itself.

Around May 2nd week I got some of the things from you people
In that 4 buckets are missing.
I called your people several times by wasting my money.
But no response from your side.

Is this fair to do for the customers.
I paid Rs.6000/- fro this transport.

By getting money from me and robbing my things is not good.

If you are serving good bussiness please sent me the things back.
Dear Sir/Madam

I have sent my house hold things from hyderabad to Vellore.
The date is on18th of may 2009 from hyderabad.

In chennai after calling your people many times I asked them to give it in chennai itself.

Around May 2nd week I got some of the things from you people
In that 4 buckets are missing.
I called your people several times by wasting my money.
But no response from your side.

Is this fair to do for the customers.
I paid Rs.6000/- fro this transport.

By getting money from me and robbing my things is not good.

If you are serving good bussiness please sent me the things back.
I had a very very WORST experience with this packers.

All i did was I booked Chennai Packers and Movers for the house shifting from Chennai to Bangalore.Thats it. I have invited third grade problem to me loosing my 2 days sleep and patience. Till loading my goods the packers people were very polite, but once loaded and the vehicle left my home, they called to the office to make the payment. Initially they told that they dont have credit card reader and I can make the payment from the nearby petrol pump. When I reached their office Kumar told me that the credit card reader in the petrol pump wont work and I need to go a Jwellery to swipe which will ad 8 % service charge I need to pay.when I asked for the bill amount and the extra details, he said "Please leave" since they have packed my 2-3 lakhs worth goods, I could not refuse. Some took me to a place near to Perambur which almost 5 kms from the packers office for to the payment. I swiped the card there and the jweller took all my personal details as if I baught Jwells for the amount. It lead to somuch of confusion to me.

Later I came to the packers office and requested them to deliver the goods by next day morning and they said ok for that.I have reached Bangalore very next day with my wife and 1.5 years kid by relyingon them that they will deliver the goods by next day.When I called from Bangalore they said there is a problem with the vehicle and its struck somewhere and I will get the goods by 4:00 PM. from then I made 200- 300 phone calls and no proper answer. at last after making so many phone calls to the owner and the local contact in Bangalore I got my ggods day after next day with damages . In th emean time, the Owner abused me for the repeated calls whereas I was totally worried about my valuables.

The chairman and Managing Director of the Chennai packers and movers is third grade rowdy who threatens the customers after loading the goods.I wont ask you to go these if you wanna shift peacefully.
Their pakcing is not good. Also I was following them from morning and they were bought the material by midnight 12. Lot of materials got damaged and they haven't given me the insurance papers. They are not at all responding for the phone calls and e-mails. Please don't go with Chennai Packers.
i have shipped a goods from chennai to blore and paid 10000..and balance 5000 will be paid after deliverying the goods.. they said they will deliver in 2 days..but when call on 3rd day morning they said me to pay balance 5k would deliver the item in 1 hour...within 30 minutes i have transferred the money to their ICICI account..After transfering money the guy who booked and arranged the transport has not picked my calls..So i have contacted blore branch and asked for goods..they said package is on the way..you would receive by 2 hours..we have not received the goods even after the evening..we have been calling many times, they used to tell will be delivered within a day..but i didn't receive my goods.after stresing they said that due to lack of labour we didn't ship our goods.they promised to deliver next day...it was like same as first day not received..again i called to chennai branch..some legal advisor has promised to deliver the goods but if not delivered he will not take responsibility.. you have call the banglore branch, ..we said that we file a police complaint..after legal advisor push we got our goods with bad condition...Worst packers of chennai...we will not able to track the our items...the person who arranged the transport and paid the money wil not pick the phones after goods are dispatched..once money is paid and goods are dispatched we have to call them always and ask for the goods...i have searched they will not deliver in time and delivery condition of goods is very poor...scratchs on all the packers materials like bed, fridge, washing machine...they delivered the goods as a scrap...no proper ...please dont go to this packers you lose your, respect, patience and goods.
Sir I am one of the sufferers like you. Have you received your package? Because 23 days gone. They are tellung continuous false words regarding my consignment.
jayaComp's reply, Jul 19, 2021
May i know your phone number/email,
Nalgonda people lost their LCD TV,
For me 28k charged and still asking to pay 8k for single sofa.
we will all together, book case / complaint against them.
In future no one should suffer like us, if possible circulate in social media, to not suffer others like us, in future.

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