[Resolved]  Club Mahindra Holidays — service advisor is not listening my prob of ac

i have buyed mahindra scorpio 1 year ago and i m facing problms after buying the car in service centrs service advisor not talk properly nd use abuse language with castomer no one is listening my complaint even gm is not listening my car ac is not working properly from past 1year, clutch is noisy i m not satisfied with mahindra tel m what to do pls help. branch add is shri durga automobiles rama road delhi
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Aug 14, 2020
Complaint marked as Resolved 
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AirConditioner — behaviour of capital manager

We bought Haier Split A/C - Hitachi compresseor -1ton from Capital.[ph:[protected], 65220659.] on 26/02/2009.but my room area 200sqft.
They suggested mem to buy 1 to(we don't know abt the chart).
But now it is not cooling my room.
We asked them to replace with 2 ton.
But they are not helping us.

AirConditioner — not listening

Tthis is to bring to ur notice that l (mala ahuja) had registered a complain on the 16th of april 2010 for the window ac which is not working l was told that it will be repaired in a day or 2 but upto today noone has come to see the ac inspite of me giving them 2 or 4 calls per day today is 22nd april 2010
Can anyone answer me why this neglience is it fair on the technicians or the customer care person r sleeping or gone on a long tour for 6 days .??/why I NEED AN ANSWER FOR THIS CAN ANYBODY HELP ME A VERYYYYYYYYYYYYYYYYYYYYYY TROUBLEDDDDDDDDDDDDDDDDDDDDDDDD LADYYYYYYY IN DISTRESSSSSSSSSSSSS.NEEDING HELP IMMEDIATELY LLLLLLLLLLLLLLLLYYYYYYYYYYYYYYYYYYYYY
Sir,

Sub :- Unsatisfactory service by ARN Motors, Trichy – Reg

My two-wheeler ”Mahindra-Rodeo” registered with following details:
Registered Name : B. SUSEELA RANI.
Chassis Number : MCDFRIBIUAIM79666
Registration Date : 6/01/2011, Dealer Code : DA358
Agency : ARN MOTORS, 74-A, Salai Road, Thillai Nagar, Trichy-620018.
The two-wheeler was running satisfactorily upto 2 free services done by ARN Motors also the mileage was only 30 to 32, I ride it with the speed of 35 to 40 kmph only. I mentioned it at 3rd Service, but they didn’t consider that and said that we will look at the 4th service.
The 4th free service was given on : with the following complaints:-
1. Brake was more free.
2. Mileage was only 30 to 32 per litre
3. Vehicle vibrates more when its idle and also at the speed of 45kmph.
4. Headlight when put on was not facing road (Making it long beam and in Low beam is same).
Not even a single complaint was resolved when I took the 2wheeler. The persons who attend it are:
Mr. Manikandan – Supervisor, Mr. Sethu Madhavan – Service Manager. They simply water wash my bike and changed the Engine oil only. Even they didn’t charge the battery itself, and asked me to come tomorrow to get the battery by giving a standby battery to me. Our bike crossed 9600KMS while giving service. The Service Technician said that in Mahindra 2wheelers the suspensions will create problem when it crossed 9000KMS stating on vehicle vibration. Is that true ?. I asked the service technician to check the mileage, but they didn’t look at it.
I bought this 2wheeler in reason that the good name and market value that MAHINDRA has.
I’ve remaining 4 free services. How can I give for the service again when a customer is not satisfied?.
I’ve finally decided not to leave for the worst service by ARN MOTORS, I’ll look after it.
I request to respond and take necessary action against this issue.

Thank you.

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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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